Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Capital O Punta Esmeralda

3-star3 stars
CALLE 110 ENTE AVENIDAS 10 Y 15, Playa del Carmen, QROO, 77710, Mexico

Adults-only hotel with outdoor pool, connected to a shopping center, near Quinta Avenida
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Excelente ubicación muy cerca de la playa. Excelente staff. Muy limpio y cómodo. Pequeño…Oct. 21, 2020
  • Excelente servicio. Gran calidad señal WI-Fi. Staff super amable. A una calle de la…Oct. 19, 2020

Capital O Punta Esmeralda

from A$34
  • Deluxe Double Room
  • Standard Suite
  • Superior Room
  • Standard Room, 2 Queen Beds
  • Standard Room, Multiple Beds
  • Family Room
  • Family Room, Multiple Beds

What’s around Capital O Punta Esmeralda

Landmarks

  • In Luis Donaldo Colosio
  • Quinta Avenida - 2 min walk
  • Mamitas Beach Club - 28 min walk
  • Playa del Carmen Main Beach - 34 min walk
  • Punta Esmeralda Beach - 16 min walk
  • Grand Coral Golf Riviera Maya - 30 min walk
  • Nuestra Senora del Carmen Catholic Church - 44 min walk
  • Playa 88 - 14 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

At a glance

Key facts

Hotel size

  • This hotel has 28 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
There is no front desk at this property. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Room service (during limited hours)
Things to do
  • Outdoor pool
Services
  • Laundry facilities
Facilities
  • Year Built – 2017
  • Lift
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 21-inch TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Capital O Punta Esmeralda’s small print

Also known as

  • Hotel Punta Esmeralda Playa del Carmen
  • Hotel Punta Esmeralda
  • Capital O Punta Esmeralda Hotel
  • Capital O Punta Esmeralda Playa del Carmen
  • Capital O Punta Esmeralda Hotel Playa del Carmen
  • Punta Esmeralda Playa del Carmen
  • Punta Esmeralda l Carmen

Policies

There is limited hot water on site.

Guests must contact this property in advance to reserve onsite parking.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • City/local tax: USD 1.0

Optional extras

Late check-out can be arranged for an extra charge of USD 20

Rollaway beds are available for USD 15.0 per night

Continental breakfast is offered for an extra charge of USD 6 for adults and USD 3 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Capital O Punta Esmeralda

  • Does Capital O Punta Esmeralda offer free cancellation for a full refund?
    Yes, Capital O Punta Esmeralda does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Capital O Punta Esmeralda?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Capital O Punta Esmeralda?
    Yes, there's an outdoor pool.
  • Are pets allowed at Capital O Punta Esmeralda?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Capital O Punta Esmeralda?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of USD 20. Express check-out is available.
  • Are there restaurants at or near Capital O Punta Esmeralda?
    Yes. Nearby restaurants include Los Murales (4.5 mi).

Recent reviews

Very good 8.2 From 70 reviews

Exceptional 10.0
Relaxing Stay
Great place to stay really enjoyed the swimming pool.
Harvey, us6 night family trip
Very good 8.0
staff was friendly, hotel needs more amenities to be worth the price
ca13 night trip
Exceptional 10.0
Excellent hotel, safe neighbourhood (don’t get confused with the aesthetics of what is around, this is the real playa del carmen, the people are local and super nice) From the owner to the assistant, Betsi, all of them took care of every single thing of our stay. Highly recommended, loveable people, extremely clean rooms, good deal prices/service!
Fran, us2 night romance trip
Exceptional 10.0
Beautiful place great amenities good location great staff and people and be back as soon as a can.
martin, us6 night family trip
Fair 4.0
When I book my rooom was with breakfast but the hotel staff said that is not breakfast in my room
Mauricio, us1 night trip
Very good 8.0
Clean, well kept, spacious room. Nice breakfast. Pleasant staff. Hotel is a couple blocks from the ocean; could not see the ocean from ocean view room. Bring earplugs for the barking dog across the street.
henry, us1 night family trip
Exceptional 10.0
Great place to stay if you want to be away from the busy 5th Avenue area. You can walk to the beach where mostly locals go to hang out.
us6 night trip
Exceptional 10.0
Winsome Boutique Hotel With Helpful Staff
The rooms are large and spacious with full length mirrors and in room refrigerators. The bed is comfortable, but a little stiff so if you like fluffy mattresses you'll be disappointed. The room was clean and the staff was friendly. Point Esmeralda is walking distance, but has a VERY long driveway and gets crowded by 11 am. I would suggest renting bikes if you don't want to walk a lot because the hotel is out of the main area. There is a small convenience store across the street, but no alcohol is sold there.
us3 night romance trip
Exceptional 10.0
Great hotel at great price
Nice staf clean and comfortable rooms. Food and service great. I will stay at this hotel in the future. Great price. The only thing is the location (location looks like gueto) but is quite. Recommended¡¡
Jose F, us2 night romance trip
Very good 8.0
Staff were great. This small hotel has the basic things you will need at a great price. Some reviews describe a bad location but honestly, it’s a humble neighborhood. That’s all it is. I felt safe the whole time. Exceeded my expectations for such a low priced hotel. Definitely recommend.
Martha, us3 night trip

Capital O Punta Esmeralda