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Whitsundays Rainforest Retreat

3.5 star property
3.5-star hotel with indoor pool, near Whitsunday Shopping Centre

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Whitsundays Rainforest Retreat

Photo gallery for Whitsundays Rainforest Retreat

View from property
Double Room - Rainforest & Mountain Views | View from room
Double Room - Rainforest & Mountain Views
View from property
Honeymoon Suite | Room amenity

Overview of Whitsundays Rainforest Retreat

8.2

Very good

Property highlights

  • Pool
  • Airport transfer
  • Spa
  • Free parking
  • Bar
  • Free WiFi
Map
Lot 100, 13 Border Drive, Cannonvale, QLD, 4802
Main amenities
  • Daily housekeeping
  • Near the beach
  • Indoor pool
  • Bar/lounge
  • Spa services
  • Conference centre
  • 2 meeting rooms
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Library
Feel at home
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • BBQ(s)
  • Free self-parking

Room options

View all photos for Rainforest Suite

Iron/ironing board, bed sheets

Rainforest Suite

  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury House, 4 Bedrooms (Adults Only)

Iron/ironing board, bed sheets

Luxury House, 4 Bedrooms (Adults Only)

  • 670 sq m
  • Ocean view
  • Sleeps 8
  • 3 Queen Beds and 1 King Bed

View all photos for Queen Suite - Ocean & Island Views

Iron/ironing board, bed sheets

Queen Suite - Ocean & Island Views

  • 15 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

  • 160 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Airlie Beach Lagoon - 4 min drive
  • Port of Airlie - 7 min drive
  • Whitehaven Beach - 260 min drive

Getting around

  • Proserpine, QLD (PPP-Whitsunday Coast) - 31 min drive
  • Hamilton Island, QLD (HTI-Great Barrier Reef) - 16.8 miles/27.1 km
  • Proserpine Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • McDonald's - 4 min drive
  • KC's Bar & Grill - 5 min drive
  • Ballistic Beer Whitsundays - 3 min drive
  • The Deck - 4 min drive
  • Magnums Hotel - 4 min drive
Map

About this property

Whitsundays Rainforest Retreat

Whitsundays Rainforest Retreat offers an airport shuttle (available on request) for AUD 40 per person return. Guests can take a dip in the indoor pool and indulge in massages. Other highlights include a bar/lounge, a terrace and a garden.

Languages

Chinese (Mandarin), English, Italian, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 9:00 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 10 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle from 8:30 AM to 6 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Bar/lounge
  • Barbecue grills
  • Shared microwave
  • Shared fridge

What to do

  • Pool table
  • Beach nearby

Working away

  • 2 meeting rooms
  • Conference centre (538 square feet of space)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • An indoor pool
  • Spa services

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Towels

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Central Facility – On-site bar.

Fees & policies

Refundable deposits

  • Deposit: AUD 99.0 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of AUD 40 per person (return)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 December to 01 January:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 9 PM
  • Guests under 18 years old are not allowed in the swimming pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Whitsundays Rainforest Retreat Hotel Cannonvale
Whitsundays Rainforest Retreat Hotel
Whitsundays Rainforest Retreat Cannonvale
Whitsundays Rainforest Retreat Airlie Beach/Whitsunday Islands
Whitsundays Rainforest Retrea
Whitsundays Rainforest Retreat Hotel
Whitsundays Rainforest Retreat Cannonvale
Whitsundays Rainforest Retreat Hotel Cannonvale

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Whitsundays Rainforest Retreat?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Whitsundays Rainforest Retreat?
Yes, there's an indoor pool. Guests have pool access from 10 AM to 9 PM.
Are pets allowed at Whitsundays Rainforest Retreat?
Sorry, pets aren't allowed.
Is parking offered on site at Whitsundays Rainforest Retreat?
Yes, there's free self parking.
Is an airport shuttle service offered by Whitsundays Rainforest Retreat?
Yes, an airport shuttle is available from 8:30 AM to 6 PM on request. The charge is AUD 40 per person return.
What are the check-in and check-out times at Whitsundays Rainforest Retreat?
You can check in from 2 PM - 9:00 PM. Check-out time is 10 AM.
What is there to do at Whitsundays Rainforest Retreat and nearby?
Whitsundays Rainforest Retreat has an indoor pool and spa services, as well as a garden.
Does Whitsundays Rainforest Retreat have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Whitsundays Rainforest Retreat like?
Whitsundays Rainforest Retreat is a short 7-minute walk from Whitsunday Shopping Centre and 9 minutes' walk from Bicentennial Park.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

Lovely views and a welcoming host. No housekeeping - thin towels and not replaced. Overall, just a tired property.
Andrea, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Such a beautiful spot, waking up in paradise!
Imogen, 1-night trip
Verified Expedia guest review

2/10 Poor

mario, 1-night trip
Verified Hotels.com guest review

2/10 Poor

This is a shared property, misleading advertising and there is no use of pool or spa. I did not see any helicopter or any of the amenities listed. Apart from the view there is nothing exciting about this property!
Jose, 1-night family trip
Verified Expedia guest review

2/10 Poor

Disgraceful. Not a hotel. Travelling and indicated our gps timing said we would arrive 10.24pm. Hotel staff said they will not book us in after 10pm and will not refund our accommodation fee. They clearly don’t want to be in HOTEL business of dealing with travellers itinerary. What are we meant to do...speed up above limit on one of Australia’s most dangerous single lane undivided highways. Now I need to go through the process of cancelling credit card payments. Nasty people. AVOID.
1-night trip
Verified Wotif guest review

6/10 Good

It has the most beautiful view. The property is a bit far from the city center and take about half hour to walk along the beach or catch taxi which costs $18 each way. Pete is a great guy, very friendly and helpful but the property needs some upgrade. One thing was that we were not expecting and not told when we booked that we have to share the property with another person. My heart sank when we were told that there’s someone else is living in the same house. The villa has 4 separate bedrooms and one kitchen and lounge area, we didn’t go out of our bedroom the first day because of knowing someone else was there too. Lucky it was only one night but I think that we should have been told. If we knew of a shared property we wouldn’t have booked. Someone owes us an apology, we love Expedia but was very disappointed that they let this happen. We would still recommend the property to friends if anyone want to go as a big group. The property is very basic but Pete had made it very pleasant. Thank you Pete for helping us hiring the car.
6-night romance trip
Verified Expedia guest review

8/10 Very good

Spectacular view and comfortable accommodation. Would be a lovely spot for a small group to book out the entire place..
2-night romance trip
Verified Wotif guest review

4/10 Fair

The view was very nice and there was a large deck. We had to ring to get directions to the property which was in a residential estate. Never saw a reception area or other amenities listed, they must have been further up the road. However, we had no idea when booking that it was share accommodation. When they refer to Unit/Room there are several studio/houses which each contain a number of bedrooms and a common area with TV kitchen etc. The Unit we stayed in had 4 bedrooms, only 2 booked due to Covid. The door to the street must remain unlocked at all times and there is individual key locks on internal bedroom doors. Bedrooms have a shower, toilet and vanity. We went to dinner at local pub - good food - a bit rough. When we returned the other person (who we were told was a lady travelling alone) had arrived and she was in her bedroom with the door open and 2 male friends. They were drinking and had loud music. She did not speak to us and left shortly afterwards slamming the door behind her. I didn't feel safe staying in this type of accommodation, not knowing if they would come back in the middle of the night intoxicated and causing problems. So didn't get much sleep. We left early in the morning.
1-night romance trip
Verified Wotif guest review

8/10 Very good

Clean and tidy, easy parking, on highway but set back, so was quiet
1-night business trip
Verified Wotif guest review

8/10 Very good

Amazing place , defintly worth a night there
Rick, 1-night business trip
Verified Hotels.com guest review