Guests
All properties in Akumal, Quintana Roo, Mexico

Hotel Akumal

Within easy reach of Akumal Beach

  • Free WiFi

Property renovations and closures

  • This property is closed from October 19 2021 to November 25 2021 (dates subject to change).

Image gallery

  • Standard Double Room, 1 Queen Bed - Terrace/Patio
  • Standard Double Room, 1 Queen Bed - Terrace/Patio
  • Standard Double Room, 1 Queen Bed - Bathroom
  • Standard Double Room, 1 Queen Bed - Bathroom
  • Standard Double Room, 1 Queen Bed - Terrace/Patio
Standard Double Room, 1 Queen Bed - Terrace/Patio. Image 1 of 41.
1 / 41Standard Double Room, 1 Queen Bed - Terrace/Patio
Avenida Gonzalo Guerrero, Akumal, 77780, QROO, Mexico
6.2.Good.
  • The room was spacious. There was hot water, AC, and on site roadside free parking. WIFI…

    Aug. 25, 2021

  • Good price.

    Jun. 16, 2021

See all 8 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 6 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • Terrace
  • Air conditioning

For families

  • Private bathroom
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • Akumal Beach - 11 min walk
  • Half Moon Bay - 24 min walk
  • Yal-ku Lagoon - 38 min walk
  • Hekab Be Biblioteca - 8 min walk
  • Akumal Ecological Center - 11 min walk
  • Riviera Maya Golf Club - 2.5 mi / 4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Triple Room, City View
  • Standard Quadruple Room, Tower
  • Standard Double Room, 1 Queen Bed
  • Standard Triple Room
  • Elite Studio Suite, 1 King Bed

What’s around

Landmarks

  • Akumal Beach - 11 min walk
  • Half Moon Bay - 24 min walk
  • Yal-ku Lagoon - 38 min walk
  • Hekab Be Biblioteca - 8 min walk
  • Akumal Ecological Center - 11 min walk
  • Riviera Maya Golf Club - 2.5 mi / 4 km
  • Aktun Chen - 2.5 mi / 4 km
  • Xpu-ha Beach - 7.4 mi / 12 km
  • Xcacel Beach - 5.6 mi / 9.1 km
  • Jungle Place - 5.8 mi / 9.4 km
  • Xcacel-Xcacelito Sanctuary - 6.6 mi / 10.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 84 min drive
map
See on map
Avenida Gonzalo Guerrero, Akumal, 77780, QROO, Mexico

At a glance

Hotel size

  • This hotel has 6 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 1:00 PM-10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 10:00 PM
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive key retrieval information.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast on weekdays (surcharge)
  • Free reception

Services

  • Concierge services
  • Tours/ticket assistance

Facilities

  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Breakfast costs between MXN 5 and MXN 8 for adults, and MXN 3 and MXN 5 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

This property does not have elevators.

This property accepts credit cards.

Also known as

  • Akumal Caribe Hotel
  • Caribe Hotel Akumal
  • Hotel Akumal Caribe Riviera Maya Mexico
  • Hotel Akumal Hotel
  • Hotel Akumal Akumal
  • Hotel Akumal Hotel Akumal

*See fees & policies for additional details or extra charges

FAQs

  • This property is closed from October 19 2021 to November 25 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hotel Akumal.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 1:00 PM - 10:00 PM. Check-out time is noon.
  • Yes. Nearby restaurants include Crêpe (8-min walk), Loncheria Akumalito (9-min walk), and Imelda's Ecocina (10-min walk).
6.2.Good.
  • 8.0.Very good

    Happiness

    We stayed in a room off to the side of the check in area. No windows, and totally dark! It was heaven after always being waken at 4 am by the birds, then the sun, and traffic. The room was nice and quite to sleep in. We were offered another room but we declined because it was so quite there. The room also had strong wifi as I don’t think other areas may have. The hotel I think owns the grocery store too,well stocked and nice and clean. Great job hotel Akumal

    Jerry, 3 night romance trip, Jan. 1, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    This hotel it the most terrible one that we have ever experienced. The room shares several windows with the next room, and we cannot completely turn down the light because of the brightness of the next room. We could not sleep until midnight. They do not have any parking area and we should use street to park the car. Also, outside is so noisy. The bathroom was broken and they did not repair. Also, we could not use other bathrooms because others were also broken. So we checked out beforehand, although we have already paid for all stay. We strongly and repeatedly argued for a refund, but they denied. We asked Expedia for help, and they also did not help at all. Expedia argued that they do not have any responsibility for the introduction of such a terrible hotel.

    Satomi, 3 night family trip, Dec. 24, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Recomendable

    Es un pequeño hotel, limpio, agradable con buena atención, ideal para viajes en grupo, nosotras éramos cinco y quedamos muy bien en una habitación. Recomendable

    Ruth, 1 night trip with friends, Dec. 31, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Hôtel très propre au "pueblo". Loin des "Resort!"

    Olivier, 1 night romance trip, Mar. 19, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    LAURA, 2 night trip, Mar. 13, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    3 night trip, Dec. 24, 2018

    Verified Expedia guest review

See all 8 reviews