Grand Hôtel Urban

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Terrace/patio
Terrace/patio
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Overview of Grand Hôtel Urban

Grand Hôtel Urban

4.0 star property
4-star hotel in Antananarivo Avaradrano with restaurant and bar/lounge

8.8/10 Fabulous

53 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Laundry facilities
The price is AU$89
Price available on 26/6/2022
Map
Tsiombikibo, Lot VE 12, Ambatovinaky, Ambatonakanga 101, Antananarivo
Main amenities
  • 45 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
For families
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Antananarivo Avaradrano
  • Faravohitra Church - 8 min drive
  • Independence Avenue - 2 min drive
  • Rova - 3 min drive

Getting around

  • Antananarivo (TNR-Ivato Intl.) - 45 min drive
  • Airport shuttle (surcharge)

About this property

Grand Hôtel Urban

Grand Hôtel Urban offers an airport shuttle (available 24 hours) for EUR 30.00 per person one way. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the coffee shop/cafe. A bar/lounge and a snack bar/deli are offered, and rooms at this upscale hotel get the details right with premium bedding and bathrobes. Fellow travelers say good things about the helpful staff and restaurant.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Specific rooms only*
  • 1 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Yoga classes

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Spa services

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.

Dining

Onsite venue - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.44 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 7.00 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 30.00 per person (one way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 5 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property accepts credit cards and cash.

Also known as

Grand Hôtel Urban Antananarivo
Grand Urban Antananarivo
Grand Hôtel Urban Hotel
Grand Hôtel Urban Antananarivo
Grand Hôtel Urban Hotel Antananarivo

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

9.1/10

Staff & service

8.0/10

Amenities

9.1/10

Property conditions & facilities

6/10 Good

So so for a solo
As a solo female, I found the area to be a bit worrisome to go out and about. Although most staff spoke English, the lady that checked me in had limited language skills and that prevented me from getting a guide through the hotel. The elevator did not work, which was an issue with my luggage. The restaurant was nice and the staff was helpful. The outside area was nice.
The bedroom
The view from the window
Marian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

This is a modern, clean, French-style boutique hotel at a great location. However, when we checked in, the front desk gave us the wrong room which turned out to be an occupied room. They quickly switched us back to a different room. But this time we noticed that the window was opened and there were about 100 mosquitoes on the ceiling, so my husband had to call them to switch our room. We were told that they were sold out for the night for our room type, but they were able to let us stay a different room for the night until they resolve the problem the next day. We were pleased with their way of handling the situation and thought their service was good. Overall I would say this is a great hotel in Madagascar and is trying hard to keep up with the international high-end hotel standard. The only thing we didn't like too much was there were too many staff working or standing at the front desk and restaurant during the day, which made us feel quite uncomfortable while having breakfast. Otherwise, I would recommend anyone to stay here during their visit in Tana.
Maggie, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hotel is modern and very clean. Staff are very nice except that the room is quite small.
1-night romance trip
Verified Expedia guest review

6/10 Good

Breakfast was good. Beds were uncomfortable and general cleanliness of hotel was not up to par with the cost.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Really lovely little boutique hotel - lovely rooms which are clean and very chic. The staff are very friendly. They arranged transfers which were really useful and reasonably priced. The terrace and bar are wonderful - lovely view over the valley. Great base to explore the city.
Amelia, 1-night family trip
Verified Expedia guest review

8/10 Very good

Good
Good hotel with very young but helpful staff Beware of airport pick up. It cost us €60
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Water was off for two part days Breakfast buffet is poor Good helpful staff and reliable airport service Excellent location
4-night trip
Verified Expedia guest review

10/10 Exceptional

This is the best hotel in Tana. The staff is really nice and friendly.
1-night trip
Verified Expedia guest review

8/10 Very good

The property is nice and clean. The rooms are small, but the beds are OK, and the bathroom is clean. I stayed a week for some local business. The location was easy walking to some nice restaurants
10-night business trip
Verified Orbitz guest review

8/10 Very good

Sylvie, 2-night romance trip
Verified Hotels.com guest review