Save

Hotel Palazzo Grillo

4.0 star property
Upmarket hotel within easy reach of Port of Genoa Cruise Ship Terminal

Choose dates to view prices

Hotel Palazzo Grillo

Photo gallery for Hotel Palazzo Grillo

Exterior detail
Deluxe Quadruple Room
Daily buffet breakfast (EUR 15 per person)
Reception
Shower, free toiletries, hair dryer, bidet

Overview of Hotel Palazzo Grillo

9.2

Superb

Property highlights

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Airport transfer
  • Laundry facilities
  • Child-friendly activities
Map
Piazza delle Vigne 4, Genoa, 16123
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Room service
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Arcade/games room
  • Library
  • Communal living room
  • Front desk safe
  • Water dispenser
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Elite Double Room

Elite Double Room

Elite Double Room

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Suite, City View

Deluxe Suite, City View

Deluxe Suite, City View

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Double Room (Sofa Bed)

Luxury Double Room (Sofa Bed)

Luxury Double Room (Sofa Bed)

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Genoa Historical Centre
  • Port of Genoa Cruise Ship Terminal - 23 min walk
  • Genoa Port Center - 3 min drive
  • Old Port - 5 min drive
  • Gaslini Hospital - 9 min drive

Getting around

  • Genoa (GOA-Cristoforo Colombo) - 9 min drive
  • Genoa Via di Francia Station - 3 min drive
  • Genoa Piazza Principe Station - 16 min walk
  • Genoa Genova Brignole Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Scurreria Beer and Bagel - 2 min walk
  • Gran Ristoro - 3 min walk
  • Soho Restaurant & Fish Work - 5 min walk
  • Locanda Spinola - 2 min walk
  • La Funicolare - 11 min walk

About this property

Hotel Palazzo Grillo

Hotel Palazzo Grillo puts you a short five-minute drive from Port of Genoa Cruise Ship Terminal.

Languages

English, French, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 total)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • 24-hours off-site parking within 1969 ft (EUR 21 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table

Working away

  • Business centre
  • Meeting room
  • Conference space (969 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Built in 1545
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Communal living room
  • Arcade/games room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 9 for children
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Parking is available nearby and costs EUR 21 per day (1969 ft away; open 24 hours)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property registration number 010025-ALB-0020

Also known as

Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Palazzo Grillo
Hotel Hotel Palazzo Grillo Genoa
Genoa Hotel Palazzo Grillo Hotel
Hotel Hotel Palazzo Grillo
Hotel Palazzo Grillo Hotel
Hotel Palazzo Grillo Genoa
Hotel Palazzo Grillo Hotel Genoa

Frequently asked questions

Does Hotel Palazzo Grillo offer free cancellation for a full refund?
Yes, Hotel Palazzo Grillo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Palazzo Grillo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Palazzo Grillo?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is an airport shuttle service offered by Hotel Palazzo Grillo?
Yes, an airport shuttle is available. The charge is EUR 35 per vehicle one-way.
What are the check-in and check-out times at Hotel Palazzo Grillo?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Hotel Palazzo Grillo and nearby?
Hotel Palazzo Grillo has an arcade.
What's the area around Hotel Palazzo Grillo like?
Hotel Palazzo Grillo is a short 3-minute walk from Via Garibaldi and 3 minutes' walk from Cattedrale di San Lorenzo.

Reviews

9.2

Superb

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Helen C, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Olga, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maryam, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, excellent location, close to everything, super friendly staff
Edina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

5-star hotel!
Great hotel for a stay in Genoa. Location, rooms, and amenities were all great. The rooms and common areas were great for staying with multiple families. The staff was very nice and helped us with everything.
Anthony, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

If you can find it, it's delightful!
This is a lovely property although almost impossible to locate. GPS does not work properly in the inner city maze where it is located in Genoa and this property is tucked on a walkable only street within a street within an alley. There is no street access. Parking is very far away, expensive and hard to locate as there was no clear communication from the hotel prior to our arrival. We almost gave up finding the property and headed to Tuscany early. Once inside, it is a beautiful, clean and an interesting experience. The front desk staff is all quite patient and wonderful. Their English in very good. The cleaning staff were over the top - in a great way! Beds were a little hard and Ikea-like yet bathrooms were divine and the common "library" where you can get coffee, see interesting art, and read cool books is extraordinary. Hearing the ancient bells from your room is a cool experience, too. It's perfect for a romantic getaway if you are flying into Genoa and your cab / Uber driver knows where to find it.
Kim Jean, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Joseph, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stephane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The remodeling of this centuries old property into a modern hotel with comfortable amenities was remarkable and we loved it.