Hotel Palazzo Grillo

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Overview of Hotel Palazzo Grillo

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Hotel Palazzo Grillo

4.0 star property
Upscale hotel within easy reach of Old Port

9.4/10 Exceptional

201 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is AU$273
Price available on 24/8/2022
Map
Piazza delle Vigne 4, Genoa, 16123
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Library
  • Communal living room
  • Front desk safe
  • Water dispenser
  • Laundry service
For families
  • Children stay free
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Genoa Historical Centre
  • Old Port - 4 min walk
  • Port of Genoa Cruise Ship Terminal - 23 min walk
  • Genoa Port Center - 3 min drive
  • Piazza de Ferrari - 2 min drive
  • San Martino Polyclinic Hospital - 19 min drive
  • Camogli Beach - 47 min drive

Getting around

  • Cristoforo Colombo Airport (GOA) - 9 min drive
  • Genoa Via di Francia Station - 3 min drive
  • Genoa Piazza Principe Station - 15 min walk
  • Genoa Genova Brignole Station - 19 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Palazzo Grillo

4-star hotel in the heart of Genoa Historical Centre
Near Port of Genoa Cruise Ship Terminal, Hotel Palazzo Grillo provides a roundtrip airport shuttle, a terrace, and a library. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), an electric car charging station, and an elevator
  • Tour/ticket assistance, smoke-free premises, and a 24-hour front desk
  • Multilingual staff, free newspapers, and luggage storage
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All guestrooms at Hotel Palazzo Grillo feature thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and sound-insulated walls. Guests reviews say good things about the spacious rooms at the property.
Extra amenities include:
  • Memory foam beds and down comforters
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping, and phones

Languages

English, French, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 per room)*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 1969 ft (EUR 21 per day); discounts available

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting room
  • Conference space (969 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1545
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Communal living room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages

  • English
  • French
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 9 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Parking is available nearby and costs EUR 21 per day (1969 ft away; open 24 hours)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property registration number 010025-ALB-0020

Also known as

Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Palazzo Grillo
Hotel Hotel Palazzo Grillo Genoa
Genoa Hotel Palazzo Grillo Hotel
Hotel Hotel Palazzo Grillo
Hotel Palazzo Grillo Hotel
Hotel Palazzo Grillo Genoa
Hotel Palazzo Grillo Hotel Genoa

Frequently asked questions

Does Hotel Palazzo Grillo offer free cancellation for a full refund?
Yes, Hotel Palazzo Grillo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Palazzo Grillo?
As of 19 Aug. 2022, prices found for a 1-night stay for 2 adults at Hotel Palazzo Grillo on 24 Aug. 2022 start from AU$273, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Palazzo Grillo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Palazzo Grillo?
Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of EUR 15 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hotel Palazzo Grillo?
Yes. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Palazzo Grillo?
Yes, an airport shuttle is available. The charge is EUR 35 per vehicle one-way.
What are the check-in and check-out times at Hotel Palazzo Grillo?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Are there restaurants at or near Hotel Palazzo Grillo?
Yes. Nearby restaurants include Panino Marino (3-min walk) and Il Cadraio (3-min walk).
What's the area around Hotel Palazzo Grillo like?
Hotel Palazzo Grillo is a short 4-minute walk from Old Port and 7 minutes' walk from Piazza de Ferrari. Travelers say this hotel is in a good location.

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.4/10

Staff & service

8.5/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

Patricia M, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful experience
We loved, loved, loved this hotel. The decorations in the room and throughout the hotel made us feel in a Palace. Great staff. Friendly and helpful
javier, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Diana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anne, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The staff was friendly and the room was large and clean. The area around was nice and historical. The location however was hard to find and the parking is very far away and confusing to get to. There is a discount on parking however it is still 15 Euros per day. The staff said breakfast was available but did not inform us of the cost. Even the breakfast was very good we would have gone elsewhere for breakfast and on the road earlier. All in all a good stay.
Maurizio, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Antonio, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Bridget, 1-night trip
Verified Expedia guest review