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Koi Resort and Spa Hoi An

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Private beach nearby, free beach cabanas, sun-loungers, beach umbrellas
Private beach nearby, free beach cabanas, sun-loungers, beach umbrellas
Private beach nearby, free beach cabanas, sun-loungers, beach umbrellas
2 outdoor pools, open 8 AM to 7 PM, free pool cabanas, pool umbrellas
2 outdoor pools, open 8 AM to 7 PM, free pool cabanas, pool umbrellas

Overview of Koi Resort and Spa Hoi An

Koi Resort and Spa Hoi An

4.0 star property
Beach hotel in Hoi An with spa, beach bar

9.0/10 Superb

117 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is AU$99
Price available on 5/2/2023
Map
Au Co Street, Cua Dai Beach, Hoi An, 560000

Room options

About this area

What's nearby

  • In Cửa Đại
  • Hoi An Night Market - 8 min drive
  • My Khe Beach - 29 min drive

Getting around

  • Da Nang (DAD-Da Nang Intl.) - 28 min drive
  • Da Nang Station - 28 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Nhu Bau Restaurant - 2 min walk
  • Golden Lotus Restaurant - 3 min drive
  • Chez Cesar Restaurant - 3 min drive
  • An Gia Cottage - 3 min drive
  • Broccoli - 3 min drive

About this property

Koi Resort and Spa Hoi An

Koi Resort and Spa Hoi An offers a private beach where you can enjoy free cabanas, beach umbrellas and beachside drinks, plus you'll have access to on-site kayaking. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials and body scrubs. CHOPSTIX, one of 3 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 poolside bars, a fitness centre and a hot tub. Fellow travellers like the pool and helpful staff.

Languages

English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 176 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Ropes course
  • Kayaking
  • Fishing
  • Private beach nearby
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Languages

  • English
  • French
  • Vietnamese

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Stovetop
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

CHOPSTIX – Overlooking the pool and garden, this restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
VONG – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
SPA RESTAURANT – This restaurant specialises in local and international cuisine. Open daily.
MOONSHINE ROOFTOP BAR – On-site rooftop bar. Happy hour is offered. Open daily.
POOL BAR – On-site bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of VND 280000 for adults and VND 200000 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 1200000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 7 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a security system on site.</p> <p>This property accepts credit cards and cash.</p> <p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.</p>

Also known as

Koi Resort Hoi Hoi An
Koi Resort Hoi
Koi Hoi Hoi An
Koi Hoi
Koi Resort Spa Hoi An
Koi Resort Spa Hoi An
Koi And Spa Hoi An Hoi An
Koi Resort and Spa Hoi An Hotel
Koi Resort and Spa Hoi An Hoi An
Koi Resort and Spa Hoi An Hotel Hoi An

Frequently asked questions

Does Koi Resort and Spa Hoi An offer free cancellation for a full refund?
Yes, Koi Resort and Spa Hoi An does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Koi Resort and Spa Hoi An?
As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at Koi Resort and Spa Hoi An on 6 Mar 2023 start from AU$96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Koi Resort and Spa Hoi An?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Koi Resort and Spa Hoi An?
Yes, there are 2 outdoor pools. Guests have pool access from 8 AM to 7 PM.
Are pets allowed at Koi Resort and Spa Hoi An?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Koi Resort and Spa Hoi An?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Koi Resort and Spa Hoi An?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Koi Resort and Spa Hoi An?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Koi Resort and Spa Hoi An and nearby?
Have fun with on-site activities such as kayaking and fishing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Koi Resort and Spa Hoi An also has 2 poolside bars, 2 bars and a steam room, as well as spa services, a garden and access to a nearby outdoor pool.
Are there restaurants at or near Koi Resort and Spa Hoi An?
Yes, there are 3 on-site restaurants, featuring local and international cuisine and garden views. Nearby restaurants include Wild Beach (2.3 mi), Restaurant 328 (2.6 mi) and Red Dragon Restaurant (2.6 mi).
Does Koi Resort and Spa Hoi An have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Koi Resort and Spa Hoi An have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Koi Resort and Spa Hoi An like?
Koi Resort and Spa Hoi An is in Cửa Đại, a short 18-minute walk from Cua Dai Beach. Travellers say that this hotel is in a good location.

Reviews

9.0

Superb

9.1/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Poor

Horrible staff services to local Vietnamese! My wife is from the City of Hue. She went back to Vietnam to visit her family. She tells me the hotel staff did not give her service when requested. They ignore her and her family. The buffet breakfast was limited and not all dishes were served. The property and the facilities were beautiful and nice. Too bad the hotel staff had to ruin it.
David, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Hoi An Relaxation
It was relaxing and wonderful. The hotel was comfortable, in a great location, good food and great service.
Jennifer, 7-night trip
Verified Hotels.com guest review

8/10 Very good

James, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great!
Great hotel and great service. Excellent breakfast! Staff was very nice and helpful. Gym was very small with limited facilities. All the rest was great.
ifat, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely resort, food was very good! It rained and poured so didn’t get out much
Alice, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Alida, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

A week in Koi
We had a week at Koi: Fabulous resort but with the local beach out of action (sandbags) we would have loved shuttle bus being offered to go to the other beach: We did ride bikes there but again very hot to do so everyday! Also would've liked more shuttle bus trips to ancient town: Otherwise Koi really great: Food, service and location:
Noela, 7-night romance trip
Verified Hotels.com guest review

8/10 Very good

Marvellous gardens and architecture combined by the riverside. Just some spots need to by dusted and de weed. Customer service exceptional. Very pleasant stay. Will go back next time
1-night trip with friends
Verified Wotif guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

William, 4-night trip
Verified Hotels.com guest review