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All properties in Ixtapa, Guerrero, Mexico
1 room, 2 adults

Sunscape Dorado Pacifico

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
Paseo de Ixtapa S/N Lote 3-A, Ixtapa, GRO, 40880, Mexico

All-inclusive property with full-service spa, connected to a shopping center, near El Palmar Beach
  • Free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Limpien los baños que están súper puercos Jun. 26, 2019

Sunscape Dorado Pacifico

  • Deluxe Ocean View
  • Deluxe Partial Ocean View
  • Family Connecting
  • Sunclub Deluxe Double Ocean View
  • Sun Club Family Suite Ocean Front
  • Sunclub Honeymoon Suite
  • Sun Club Family Connecting
  • Run of the House

What’s around Sunscape Dorado Pacifico

Landmarks

  • On the beach
  • El Palmar Beach - 1 min walk
  • Marina Ixtapa - 17 min walk
  • Linda Beach - 4.8 mi / 7.7 km
  • Zihuatanejo Bay - 5.1 mi / 8.1 km
  • Ixtapa Island - 5.3 mi / 8.6 km
  • La Madera Beach - 6 mi / 9.7 km
  • La Ropa Beach - 6.2 mi / 10 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 21 min drive

At a glance

Key facts

Size

  • 285 rooms
  • Arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in rooms *

Transport

Parking

  • Free self parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • 6 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Waterslide
  • Tennis on site
  • Pool sunloungers
  • Pool umbrellas
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1389
  • Conference space size (meters) - 129
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Year Built – 1982
  • Lift
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Memory foam mattress
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
  • MP3 docking station
  • Video-game console
  • DVD player
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities
  • Fitness facilities

Entertainment
  • Onsite entertainment and activities

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Windsurfing equipment
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Sunscape SPA has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Windows - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Bluewater - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Tamarindo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Open select days.

Da Mario - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.

Coco Cafe - Onsite café. Open 24 hours. Open daily.

Sunscape Dorado Pacifico’s small print

Also known as

  • Ixtapa Sunscape
  • Hotel Dorado Pacifico
  • Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
  • Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
  • Sunscape Dorado Pacifico Todo Incluido All-inclusive property
  • Sunscape Dorado Pacifico Todo Incluido Ixtapa
  • Sunscape Dorado Pacifico Todo Incluido
  • Sunscape Dorado Pacifico Todo
  • Pacifico Dorado
  • Sunscape Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico Todo Incluido
  • Sunscape Dorado Pacifico All-inclusive property
  • Sunscape Dorado Pacifico All-inclusive property Ixtapa
  • Sunscape Dorado
  • Sunscape Dorado Pacifico
  • Sunscape Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico Ixtapa All Inclusive
  • Sunscape Dorado Pacifico Ixtapa Resort
  • Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
  • Sunscape Dorado Pacifico Resort All Inclusive

Policies

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • New Year's Day gala dinner fee for stays on 1 January

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 500 per week (2-device limit, rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sunscape Dorado Pacifico

  • Does Sunscape Dorado Pacifico offer free cancellation for a full refund?
    Yes, Sunscape Dorado Pacifico does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Sunscape Dorado Pacifico currently open?
    The property is closed between April 03 and May 31.
  • What are the cleanliness and hygiene measures currently in place at Sunscape Dorado Pacifico?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sunscape Dorado Pacifico?
    Yes, there's free self parking.
  • Is there a pool at Sunscape Dorado Pacifico?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Sunscape Dorado Pacifico?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Sunscape Dorado Pacifico?
    You can check in from 3 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Sunscape Dorado Pacifico?
    Yes, there are 6 onsite restaurants, featuring international cuisine and ocean views. Nearby restaurants include Emilio's Pizza (4-min walk), Bistro Soleiado (5-min walk), and Deborah's Restaurant (7-min walk).
  • What is there to do near Sunscape Dorado Pacifico?
    Recommended spots to visit include El Palmar Beach (1-min walk) and Marina Ixtapa (0.9 mi), along with Linda Beach (4.8 mi) and Zihuatanejo Bay (5.1 mi).

Recent reviews

Good 7.0 From 35 reviews

Very good 8.0
No me gusto el baño de la habitación, deben remedelarlos ya lucen viejos y desgastados.
mx3 night family trip
Very good 8.0
Todo el trato del personal excelente buena instalaciones y la comida bien
mx3 night romance trip
Very good 8.0
Le falta limpieza a los baños que están cerca de la alberca, olían mal. De ahí en fuera todo muy bien.
Roman, mx3 night family trip
Exceptional 10.0
Todo estuvo muy bien, excelente vista, servicio, es muy seguro.
mx2 night family trip
Good 6.0
Se ve que remodelaron sus instalaciones y quedaron muy bien, pero las almohadas son un asco, termine con un fuerte dolor de cuello, que me lo quito el excelente masaje que me hicieron en el spa pero al día siguiente con sus almohadas acabe igual de mal... El buffet tiene poca variedad y cocinan con mucho aceite.
mx3 night trip with friends
Exceptional 10.0
Excelente Hotel, muy buena ubicación, El único detalle fue con la Televisión, me costaba trabajo que encendiera y para cambiar los canales, a pesar que la reporte, continuo igual, seguramente porque ya esta viejita la TV es de plasma, pero en lo general excelente Hotel.
mx1 night trip
Good 6.0
Me gusto el trato de los meseros y el equipo de animación fue muy bueno, considero que a las instalaciones les hace falta mantenimiento y renovar algunas cosas porque en general se ve viejo, considero que hay discriminación porque no hay areas para fumadores.
mx3 night family trip
Fair 4.0
No era posible que les teníamos que pedir cosas de limpieza porque ellos no dejaban nada! Al inicio del check in te marean con un tiempo compartido aunque ellos dicen que no lo es, cuando una persona diga no estoy interesada ya no le molesten.
mx6 night family trip
Very good 8.0
The Sunclub package is very good, I enjoyed it. You get a room with view to the sea, and special drinks in one of the bars and in the sunclub room. This is a nice hotel. I visited with my family in July, very busy during the summer. I would only say that they should have a bit more variety on the food options, but still very good. Also the snacks should be a buffet option instead of ordering in the food truck, and there should be french fries available, not only chips.
mx3 night family trip
Fair 4.0
Para nada un 4 estrellas, no me volvería a hospedar aquí definitivamente
Jesus, mx4 night family trip

Sunscape Dorado Pacifico