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All properties in Tokamachi, Niigata, Japan
1 room, 2 adults
Ryokan

Hinanoyado Chitose

3.5-star3.5 stars
49-1, Matsunoyama Yumoto, Tokamachi, Niigata, 942-1432, Japan

3.5-star Tokamachi ryokan with restaurant
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Hinanoyado Chitose

  • Deluxe Room with Tatami Area (Open-Air Bath)
  • Deluxe Room with Tatami Area (Open-Air Bath)
  • Japanese-Style Standard Room (Private Bathroom)
  • Japanese-Style Standard Room (Shared Bathroom)
  • Deluxe Room with Tatami Area (Open-Air Bath) - Disability access
  • Japanese-Style Superior Room (Private Bathroom)
  • Superior Room with Tatami Area (Private Bathroom)

What’s around Hinanoyado Chitose

Landmarks

  • Matsunoyama Onsen - 1 min walk
  • Cupid Valley Ski Resort - 13.9 mi / 22.4 km
  • Gala Yuzawa - 23.3 mi / 37.5 km
  • Joetsu International Ski Area - 20.6 mi / 33.2 km
  • Ishiuchi Maruyama Ski Resort - 21.5 mi / 34.6 km
  • Maiko Snow Resort - 22.2 mi / 35.8 km
  • House of Light - 18.8 mi / 30.3 km
  • Ishiuchihanaoka Ski Area - 20.2 mi / 32.5 km

Getting around

  • Niigata Airport (KIJ) - 98 min drive
  • Gala Yuzawa Station - 33 min drive
  • Echigo Yuzawa Station - 34 min drive
  • Free train station pick-up
  • Free train station drop-off

At a glance

Key facts

Size

  • 31 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-6 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 8:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free train station shuttle*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

* See small print for additional details or extra charges

At the property

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
Working away
  • One meeting room
Services
  • Front desk (limited hours)
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Lift
  • Designated smoking areas
  • Garden
  • Library
  • Fireplace in lobby
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
Sleep well
  • Turndown service
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Fridge
More
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature shared men and women areas.

Hinanoyado Chitose’s small print

Also known as

  • Ryokan Chitose Tokamachi
  • Chitose Tokamachi
  • Hinanoyado Chitose Inn Tokamachi
  • Hinanoyado Chitose Inn
  • Hinanoyado Chitose Tokamachi
  • Ryokan Chitose
  • Hinanoyado Chitose Ryokan
  • Hinanoyado Chitose Tokamachi
  • Hinanoyado Chitose Ryokan Tokamachi

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hinanoyado Chitose

  • Does Hinanoyado Chitose offer free cancellation for a full refund?
    Yes, Hinanoyado Chitose does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hinanoyado Chitose?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hinanoyado Chitose?
    Yes, there's free self parking.
  • Are pets allowed at Hinanoyado Chitose?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hinanoyado Chitose?
    You can check in from 3:00 PM - 6 PM. Check-out time is 10 AM.
  • Are there restaurants at or near Hinanoyado Chitose?
    Yes, there's an onsite restaurant. Nearby restaurants include 滝見屋 (7-min walk), 常春 (6.7 mi), and イートハウスふくはら (6.8 mi).
  • What is there to do at Hinanoyado Chitose and nearby?
    Have fun with nearby winter activities like skiing. Hinanoyado Chitose also has a garden.

Recent reviews

Fabulous 8.6 From 4 reviews

Exceptional 10.0
古い温泉街
大地の芸術祭で十日町までいきました。2歳の子供と一緒にいったんですが、オムツのゴミ箱を持って来てくださいました。子供用の浴衣も可愛かったです。 食事の際もイス、食器と準備して頂いてありがたかったです。 女性の従業員さん達の笑顔がとってもよかったです。 機会があればまた 行きたいです。
あき, jp1 night trip
Good 6.0
ゴキブリがいました。 お風呂に蜘蛛の巣があり、 出かける前に取ってとお願いしたが帰ってきてもそのままだった。 花火のため早めの夕飯だったが、 帰ったらおにぎりとスイカが部屋に用意されていたのはとても良かった。
, jp1 night trip
Very good 8.0
湯冷めしないお風呂と優しい食事
熱めの温泉なので小さい子供がいるときにはなかなか難しかったのですが、子供も大きくなったので夫婦二人でお風呂と季節の山菜を楽しみにして行きました。3階の露天風呂と貸切風呂のお湯はいつまでも冷めずにとてもよかったです。食事は体に優しい内容のように思います。旅ならではのその土地の食材を多く使っていたので舌とともに目も楽しませてもらいました。50歳台の私たちにとっては頼んだ基本コースは食べ終わってしまえばお腹にもたれることもなくよかったのですが、若いころならもう少しボリュームが欲しいと思ったかもしれません。ただ、コースにはなかったのですが、山菜のてんぷらが食べたかったので、サイドメニューかされていると嬉しいです。朝食はごはんをメインとしたメニューかな?ふだんはあまりごはんを食べない私もついついおかわりしました。もちろん、ごはんはおいしかったです。
jp1 night family trip
Exceptional 10.0
jp1 night trip

Hinanoyado Chitose