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1 room, 2 adults

Candeo Hotels Tokyo Shimbashi

3-star3 stars
3-6-8 Shimbashi, Minato-ku, Tokyo, Tokyo, 105-0004, Japan

City-center hotel within easy reach of Hamarikyu Garden
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 57 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • Great location, very clean. Loved the on-sen. Room and beds were too tiny though.May 13, 2019
  • The location of the hotel is suitable for adults not so much for family Apr. 24, 2019

Candeo Hotels Tokyo Shimbashi

from A$209
  • Double Room, Non Smoking
  • King Room, Non Smoking
  • Twin Room, Non Smoking
  • Corner Twin Room, Non Smoking
  • Corner Twin Room for 3 adults, Non Smoking

What’s around Candeo Hotels Tokyo Shimbashi

Top spots nearby

Recommended by this property

  • Hamarikyu Garden (9-minute walk)
  • Tokyo Tower (12-minute walk)
  • Tokyo Imperial Palace (17-minute walk)
  • Omotesando Hills (40-minute walk)
  • Takeshita Street (42-minute walk)
  • Shibuya Crossing (5 km)
  • Kaminarimon (6.2 km)

Getting around

  • Tokyo (HND-Haneda) - 14 min drive
  • Tokyo (NRT-Narita Intl.) - 49 min drive
  • Tokyo Shimbashi Station - 6 min walk
  • Tokyo Shiodome Station - 9 min walk
  • Tokyo Yurakucho Station - 18 min walk
  • Uchisaiwaicho Station - 4 min walk
  • Shimbashi Station - 7 min walk
  • Shiodome Station - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms


  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
Things to do
  • Sauna
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Year Built – 2018
  • Lift
  • Designated smoking areas
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Slippers
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 48-inch flat-screen TV
  • Pay movies
Stay connected
  • Free WiFi
Food and drink
  • Fridge
  • Free bottled water
  • Daily housekeeping

Special features


Public bath/onsen services include an indoor public bath (no mineral springs).

Candeo Hotels Tokyo Shimbashi’s small print

Also known as

  • Candeo Hotels Tokyo Shimbashi Hotel
  • Candeo Hotels Shimbashi Hotel
  • Candeo Hotels Shimbashi
  • Candeo Hotels Tokyo Shimbashi Hotel
  • Candeo Hotels Tokyo Shimbashi Tokyo
  • Candeo Hotels Tokyo Shimbashi Hotel Tokyo


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Buffet breakfast is offered for an extra charge of JPY 1944 for adults and JPY 1080 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 487 reviews

Good 6.0
Hotel not equals to pricing
The hotel is in a good location, lots of restaurants and convenient stores nearby. Only some staff can communicate well in english at check-in counter, but still could make do. There is a super small onsen ln the top floor for public bath use, men one is better got view 3 small pool, women only 2 pool, in and outdoor only, both have a small sauna. But it is super crowded in the night usage time, needs a bit more cleaning at peak hours, as there are tissues and lots of hair on the floor and tables, which is a bit gross. Overall it's good to use after a long day out shopping or walking in Japan. Room size is the normal small size for japanese hotel, but if you travel with a family with 1 or 2 kids, I recommend you book a corner room, as the normal size, you cant sleep with your kid on the same bed, mine is 5 and tall. They want provide extra bedsheets, so we brought our own for that sofa to turn into a bed. There is no possible early check-in, you have to pay 2000yen per person for that. I only saw one white guy making a tantrum and successfully got an early check-in, so it is quite unfair for other guests who went by the rule. Bed is okay, medium, not too soft, but there are bedbugs problem, so bring long sleeves or just dont yee this hotel. My husband got bitten quite badly on legs. There are no shopping malls nearby, only at shimbashi station an underground shops, but all under renovation and it's only a few shops. Overall, with this price, I would go elsewhere.
TSZ HO EDMOND, au3 night family trip
Exceptional 10.0
What a great find!
Great hotel in a fabulous location. Clean, quiet, close to public transport and restuarants. Surprisingly good for a 3 star hotel. Rooms are on the small side by western standards but would definely recommend and would have no hesitation in staying again.
Ingrid, au8 night romance trip
Exceptional 10.0
Above and beyond
I found the beds quite good they are on the firm side. The room size was not huge but enough for our needs, you can access the app on the TV for when the washing machine/dryer is finished. the only thing is the washer and dryers are 1 unit and they take about 2 hours. So i used to go up and check and see the time they are finishing and go back up 5 minutes before they finish and wait about 10 minutes for people to collect their clothes. if you don''t you will loose out to someone else especially on a thursday to saturday night. every thing is new and clean. most hotels in Japan have CNN as english but this one didnt. it said Netflix on the remote control but that never worked. wifi was good so we watched movies on the laptop instead. over all extremely impressed it didn't feel like a 3 star. the other hotels we stayed in that were 4 plus stars where old and tired offered the same services but were below expectations for their ratings. The manger Toby was especially good. I brought some clothes from GAP for my son and they forgot to put 2 pairs of pants in the bag. The hotel staff sorted it all out. There is a dodgy old place on one of the corners walking up from the Shimbashi train station it has with a yellow tarp and wonky round stools but the ramen was the best we had in 3 weeks. and on one the guys there actually speaks English. There is a proper medical massage place on the next block with an Orange sign that opens up between 10-11am to about 10pm good for sore feet.
Andrea, auFamily trip
Exceptional 10.0
Candeo Stay
Wonderful and comfortable stay with family.
Melissa, auFamily trip
Exceptional 10.0
Clean Qaulity Hotel
The hotel itself is great. On arriving you enter the hotel but there is no reception just two elevators. There is no clear indication that you need to go to the 11th floor to check in. Luckily we encountered another existing guest that advised us to go to the 11th floor. Check in was a breeze. The rooms are what you would expect in Tokyo - small. But clean and well serviced. Breakfast is a blend of western and Japanese. It is small and we have had to wait 5 minutes for a table to become available. But. Not an issue really if you’re on holidays. The area is a little shady for a family as there appear to be many girlie bars and pachinko halls in the area. But really nothing to worry about - they shy away when a family approaches. The location in terms of suitability is great with Shimbashi station just a stone throw away and it’s accessable by metro or JR rail. The location and cleanliness makes this a good choice if you want to be near Ginza.
Francesco, au4 night trip

Candeo Hotels Tokyo Shimbashi

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