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JR-East Hotel Mets Shibuya

3.5 star property
3.5-star hotel, convenient for Shibuya Crossing

Choose dates to view prices

JR-East Hotel Mets Shibuya

Photo gallery for JR-East Hotel Mets Shibuya

Lobby
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Combined shower/bathtub, deep-soaking bathtub, hair dryer, slippers
Cleanliness standards

Overview of JR-East Hotel Mets Shibuya

9.0

Superb

Property highlights

  • Free WiFi
  • Laundry facilities
  • Air conditioning
  • Parking available
  • 24/7 front desk
Map
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Microwave in a common area
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Premium Green Room, Non Smoking (Maximum occupancy 1 adult)

Desk, iron/ironing board, free WiFi, bed sheets

Premium Green Room, Non Smoking (Maximum occupancy 1 adult)

  • 21 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Single Room, Non Smoking (Maximum occupancy 2 adults)

Desk, iron/ironing board, free WiFi, bed sheets

Premium Single Room, Non Smoking (Maximum occupancy 2 adults)

  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

  • 21 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Premium Double Room, Non Smoking (Maximum occupancy 2 adults)

Desk, iron/ironing board, free WiFi, bed sheets

Premium Double Room, Non Smoking (Maximum occupancy 2 adults)

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room, Non Smoking (Maximum occupancy 2 adults)

Desk, iron/ironing board, free WiFi, bed sheets

Premium Twin Room, Non Smoking (Maximum occupancy 2 adults)

  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Premium Double Room, Non Smoking (Maximum occupancy 1 adult)

Desk, iron/ironing board, free WiFi, bed sheets

Premium Double Room, Non Smoking (Maximum occupancy 1 adult)

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Green Room, Non Smoking (Maximum occupancy 2 adults)

Desk, iron/ironing board, free WiFi, bed sheets

Premium Green Room, Non Smoking (Maximum occupancy 2 adults)

  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premium Single Room, Non Smoking (Maximum occupancy 1 adult)

Desk, iron/ironing board, free WiFi, bed sheets

Premium Single Room, Non Smoking (Maximum occupancy 1 adult)

  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Premium Twin Room, Non Smoking (Maximum occupancy 1 adult)

Desk, iron/ironing board, free WiFi, bed sheets

Premium Twin Room, Non Smoking (Maximum occupancy 1 adult)

  • 21 sq m
  • Sleeps 1
  • 2 Large Single Beds

About this area

What's nearby

  • In Shibuya
  • Shibuya Crossing - 9 min walk
  • Roppongi Hills - 31 min walk
  • Meiji Jingu Shrine - 33 min walk
  • Tokyo Midtown - 35 min walk
  • Shinjuku Gyoen National Garden - 43 min walk
  • NHK Hall - 3 min drive
  • Yoyogi Park - 3 min drive
  • Omotesando Hills - 2 min drive
  • Meiji Jingu Stadium - 3 min drive
  • National Stadium - 4 min drive

Getting around

  • Tokyo (HND-Haneda) - 35 min drive
  • Ebisu Station - 13 min walk
  • Daikan-yama Station - 15 min walk
  • Shinsen Station - 16 min walk
  • Shibuya Station - 1 min walk
  • Omote-sando Station - 18 min walk
  • Naka-Meguro Station - 21 min walk

Restaurants

  • やよい軒渋谷新南口店 - 1 min walk
  • マクドナルド - 1 min walk
  • 木屋フーズ株式会社木屋チェーン渋谷新南口店 - 2 min walk
  • ドトールコーヒーショップ 渋谷新南口店 - 1 min walk
  • 水炊き・焼鳥 とりいちず酒場渋谷新南口店 - 1 min walk

About this property

JR-East Hotel Mets Shibuya

At JR-East Hotel Mets Shibuya, you'll be a short five-minute drive from Tokyo Tower and Tokyo Imperial Palace. You'll have free perks such as WiFi and wired Internet. Also, Tokyo Dome and Shibuya Crossing are within a short drive. Fellow travellers like the helpful staff and overall property condition. The property is only a short walk from public transportation: Shibuya Station is only steps away.

Languages

English, Japanese

At a glance

Hotel size

  • 195 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered on-site self-parking (JPY 2000 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Shared microwave

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1800 for adults and JPY 1800 for children

Parking

  • Covered self-parking costs JPY 2000 per night with in/out privileges
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.

Also known as

JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

Frequently asked questions

Does JR-East Hotel Mets Shibuya offer free cancellation for a full refund?
Yes, JR-East Hotel Mets Shibuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at JR-East Hotel Mets Shibuya?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at JR-East Hotel Mets Shibuya?
Yes. Self-parking costs JPY 2000 per night. Parking spaces may be limited.
What are the check-in and check-out times at JR-East Hotel Mets Shibuya?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM.
Does JR-East Hotel Mets Shibuya have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around JR-East Hotel Mets Shibuya like?
JR-East Hotel Mets Shibuya is a short 1-minute walk from Shibuya Station and 9 minutes' walk from Shibuya Crossing.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Melinda, 11-night trip
Verified Hotels.com guest review

8/10 Very good

Booked a Superior Single Room for one night for me and my partner. Room was clean and well heated but it was a lot smaller than it looked in the photo. Regardless, we have no complaints as we expected it to be small being a business hotel in Tokyo but I would not recommend it for claustrophobes. Access is extremely convenient due to it being in the JR station itself.
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

8/10 Very good

Nice lication hotel. Small room but clean. Hard to communicate w/ staff though they try to communicate & address issues.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

8/10 Very good

Kenric, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I really like how close this hotel is to Shibuya Station. The staff were very helpful!