Hotel Civic Express

Photo gallery for Hotel Civic Express

Master Suite | Primary image
Master Suite | Room
Junior Suite, 2 Single Beds | Room
Junior Suite | Room
Junior Suite | Room

Overview of Hotel Civic Express

Hotel Civic Express

3.5-star property
3.5-star hotel in Poza Rica with restaurant and bar/lounge

8.4/10 Very good

30 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Restaurant
Privada 16 Norte No. 122, Colonia Obrera, Poza Rica, VER, 93260
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour room service
  • 24-hour front desk
  • Air conditioning
  • Meeting room
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Free self parking
  • Free toiletries
  • Hair dryer

Room options

About this area

Getting around

  • Poza Rica, Veracruz (PAZ-El Tajin National) - 38 min drive


  • El Petrolero - 3 min walk
  • Taquería Los Ases - 6 min walk
  • Café Manolo - 6 min walk
  • Pic~nic - 14 min walk
  • Mariscos La Jaiba de Oro - 15 min walk

About this property

Hotel Civic Express

3.5-star hotel
Hotel Civic Express provides amenities like a bar and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A 24-hour front desk and smoke-free premises
  • Guest reviews say good things about the helpful staff
Room features
All guestrooms at Hotel Civic Express boast comforts such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks



Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 13 rooms


  • Check-in time starts at 3 PM
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free covered onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • Meeting room


  • 24-hour front desk


  • Spanish

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


La Cava - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Hygiene & cleanliness

Social distancing measures are in place.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards.

Also known as

Hotel Civic Express Poza Rica
Civic Express Poza Rica
Civic Express
Hotel Civic Express Hotel
Hotel Civic Express Poza Rica
Hotel Civic Express Hotel Poza Rica

Frequently asked questions

Does Hotel Civic Express offer free cancellation for a full refund?
Yes, Hotel Civic Express does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Civic Express?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Civic Express?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Civic Express?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Civic Express?
You can check in starting at 3 PM. Check-out time is 1 PM.
Are there restaurants at or near Hotel Civic Express?
Yes, La Cava offers international cuisine. Nearby restaurants include El Petrolero (3-min walk), Taquería Los Ases (6-min walk), and Café Manolo (6-min walk).
What's the area around Hotel Civic Express like?
Hotel Civic Express is a short 1-minute walk from 18 de Marzo Square and 9 minutes' walk from Hospital Regional Pemex.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

Needs an elevator for the fourth floor, it’s a lot to carry your stuff up. Place was nice, staff friendly and helpful
1-night family trip
Verified Expedia guest review

8/10 Very good

General overview
Nice LITTLE hotel with courtesy valet parking 2 blocks away. Our room was small but beautifully appointed in modern style. We had problems getting the air conditioner to work properly. Also, the emergency exit door was locked, only was to get out in case of fire, etc., would be on the narrow entrance stairs! We informed the staff of the danger and were told that they had to keep it locked "because if they didn't the wind would blow the door open"..... hope that that has been changed! Hotel is exactly in front of the civic center where it looks like they might have events (concerts, etc.) --could be noisy although it wasn't the night we were there/ Wed.
Claudia, 1-night trip
Verified Orbitz guest review

6/10 Good

El lugar esta limpio y bien posicionado en una zona estrategica, lamentablemente no tiene personal suficiente y no fueron capaces de conseguirnos ni siquiera una botella con agua y al estar en un 3er piso, sin elevador se vuelve tedioso bajar e ir a una tienda.
Alfredo, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tranquila y agradable
José Luis, 1-night family trip
Verified guest review

8/10 Very good

estancia satisfactoria
El nico inconveniente fue que me toco la habitacion mas cercana a la recepcion y los ruidos de las huespedes al entrar osalir son molestos, my estancia fue satisfactoria, personal muy atento
GABRIEL, 1-night business trip
Verified guest review

8/10 Very good

Germán, 1-night trip
Verified guest review

10/10 Exceptional

Todo está excelente lo único que me falta es un elevador, de ahí en fuera no me hace falta nada
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Carla, 2-night family trip
Verified guest review

6/10 Good

Cuenta con lo necesario para descansar y/o trabajar.
Juan Miguel, 1-night business trip
Verified guest review

6/10 Good

El personal es muy amable, pero no me gusto la ubicación de Hotel, en la habitación que me toco se escuchaba el ruido de La recepción, la limpieza tampoco fue excelente.
1-night romance trip
Verified Expedia guest review