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The Platinum Suites

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2 outdoor pools
2 outdoor pools
2 outdoor pools
2 outdoor pools
Executive Suite, 2 Bedrooms | Living area | 40-inch LCD TV with digital channels, TV, streaming services

Overview of The Platinum Suites

The Platinum Suites

3.0 star property
3-star aparthotel with 2 outdoor pools, near Petronas Twin Towers

8.2/10 Very good

57 verified guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
Jalan Sultan Ismail, Kuala Lumpur, Kuala Lumpur, 50250

Room options

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 13 min walk
  • Suria KLCC Shopping Centre - 13 min walk
  • Pavilion Kuala Lumpur - 13 min walk
  • KLCC Park - 14 min walk
  • Berjaya Times Square - 27 min walk
  • Petaling Street - 5 min drive
  • Merdeka Square - 3 min drive
  • Kuala Lumpur Tower - 9 min drive
  • Mid Valley Megamall - 13 min drive
  • Kuala Lumpur Sentral - 11 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive
  • Kuala Lumpur International Airport (KUL) - 58 min drive
  • Kuala Lumpur Masjid Jamek Station - 19 min walk
  • Kuala Lumpur Sultan Ismail Station - 19 min walk
  • Kuala Lumpur Pasar Seni Station - 27 min walk
  • Bukit Nanas Station - 2 min walk
  • Dang Wangi Station - 4 min walk
  • Medan Tuanku Station - 10 min walk
  • Airport shuttle (surcharge)


  • The Bean Belt - 3 min walk
  • Xin Cuisine - 4 min walk
  • Hard Rock Cafe - 4 min walk
  • Melting Pot Cafe - 4 min walk
  • Wow Kl - 5 min walk

About this property

The Platinum Suites

Putting you in a great location, within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur, The Platinum Suites offers an airport shuttle (available 24 hours) for MYR 150 per vehicle one-way. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A fitness centre and a children's pool are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. Fellow travellers like the pool and helpful staff. The property is only a short walk to public transportation: Bukit Nanas Station is 2 minutes and Dang Wangi Station is 4 minutes.


Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
This information is provided by our partners.

At a glance


  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 6 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • Pets not allowed

Property amenities


  • 2 outdoor pools


  • Free WiFi

Parking and transport

  • Valet parking on site (MYR 100 per day)
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay for free (see details)
  • Children's pool


  • Fridge (full size)
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Freezer
  • Cleaning supplies


  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available


  • Bed sheets provided


  • Bath or shower
  • Free toiletries
  • Bidet
  • Toilet paper
  • Toothbrush and toothpaste
  • Slippers
  • Soap
  • Shampoo
  • Towels provided
  • Hairdryer

Living spaces

  • Dining room
  • Sitting area


  • 40-inch LCD TV with digital service
  • Streaming services


  • Washer/dryer


  • Air conditioning


  • No pets allowed


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Hand-held shower head
  • Height-adjustable shower head
  • Lever door handles
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Free bottled water
  • 24-hour front desk

Location highlights

  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the city centre
  • Near outlet shopping

Things to do

  • Fitness centre


  • 5 rooms

Fees & policies

Refundable deposits

  • Cash deposit: MYR 500.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 150 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)


  • Valet parking costs MYR 100 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Also known as

Platinum Suites Apartment Kuala Lumpur
Platinum Suites Apartment
Platinum Suites Kuala Lumpur
Apartment The Platinum Suites Kuala Lumpur
Kuala Lumpur The Platinum Suites Apartment
Apartment The Platinum Suites
The Platinum Suites Kuala Lumpur
Platinum Suites
Platinum Suites Kuala Lumpur
The Platinum Suites Aparthotel
The Platinum Suites Kuala Lumpur
The Platinum Suites Aparthotel Kuala Lumpur

Frequently asked questions

Does The Platinum Suites offer free cancellation for a full refund?
Yes, The Platinum Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Platinum Suites?
As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at The Platinum Suites on 2 Mar 2023 start from AU$144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Platinum Suites?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at The Platinum Suites?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at The Platinum Suites?
Sorry, pets aren't allowed.
Is parking offered on site at The Platinum Suites?
Yes. Valet parking costs MYR 100 per day. Parking spaces may be limited.
Is an airport shuttle service offered by The Platinum Suites?
Yes, an airport shuttle is available. The charge is MYR 150 per vehicle one-way.
What are the check-in and check-out times at The Platinum Suites?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Platinum Suites and nearby?
The Platinum Suites has 2 outdoor pools and a fitness centre.
Are there restaurants at or near The Platinum Suites?
Yes, there's an on-site restaurant. Nearby restaurants include The Bean Belt (3-min walk), Xin Cuisine (4-min walk) and Hard Rock Cafe (4-min walk).
Does The Platinum Suites have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes cookware, a fridge and a microwave.
What's the area around The Platinum Suites like?
The Platinum Suites is in Kuala Lumpur City Centre, a short 2-minute walk from Bukit Nanas Station and 13 minutes' walk from Petronas Twin Towers. Travellers say that the area is central and good for shopping.



Very good




Staff & service




Property conditions & facilities


4/10 Fair

Not clean. Took a long time to check in etc
Moe, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Apartment was well kept, aircon and water heater worked well. Security was good for both carpark and guests' access. Tranquil environment for rest except for every morning's prayers between 545 - 615am.
Yong Keong Steven, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified guest review

10/10 Exceptional

Platinum Suites
Great, spacious, clean apartment for family of 5. Reasonable location, fairly central, close to monorail station and metro station. Very friendly and helpful lobby staff. Fabulous infinity pool with great view, funny to watch everyone posing for their pictures and selfies. Only downside was that there was only one key (and lift pass) per family which was a bit inconvenient. Overall though, an enjoyable stay.
2-night family trip
Verified guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great Experience at The Platinum Suites
Our stay was awesome! The accommodations were great. The facility was located within simple walking distance of the Petronas Twin Towers, Kuala Lumpur (KL) Tower, KL Aquarium, and about a five minute (at the most) walk from a metro stop. Securing a taxi from the establishment to other locations such as the Bird Park was easy. Utilizing the concierge desk allowed us to make arrangements to visit sites such as Batu Cave. Facility amenities such as gym and outdoor infinity pool (51st floor) added to the pleasure of the stay giving us a view of the city and the towers all lit up at night. If we are given the opportunity to visit Kuala Lumpur again, we will stay at The Platinum Suite.
Verified guest review

4/10 Fair

agent is great, room is not good
disappointing but agent service is thumbs up
Verified guest review

8/10 Very good

During Chrismas, there is no better accomodation than The Platinum Suite at this price.
Verified guest review

4/10 Fair

I have cancel my stay at this hotel because no body/agent appear during my artival... i have to wait almost 4 hour from 8pm until 12 midnight.. my worst experience
5-night trip
Verified Expedia guest review

8/10 Very good

Verified guest review