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All properties in Celaya, Guanajuato, Mexico

Hotel Casa Real Celaya

3-star hotel in Celaya with restaurant and bar/lounge

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
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1 / 40Guest Room
7.2.Good.

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Free WiFi
  • Free parking
  • Air Conditioning

Property highlights

Main amenities

  • 88 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Business center
  • 24-hour front desk

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Flat-panel TV

What’s around

  • Xochipilli Park - 30 min walk
  • Temple of El Carmen - 31 min walk
  • Temple of San Francisco - 35 min walk
  • Miguel Aleman Valdes Stadium - 38 min walk
  • Alameda Park - 41 min walk
  • Plaza Parque Celaya - 2.7 mi / 4.4 km

Enter dates for 2 guests

  • Superior Room
  • Standard Room, 2 Queen Beds

Location

  • Xochipilli Park - 30 min walk
  • Temple of El Carmen - 31 min walk
  • Temple of San Francisco - 35 min walk

What’s around

Landmarks

  • Xochipilli Park - 30 min walk
  • Temple of El Carmen - 31 min walk
  • Temple of San Francisco - 35 min walk
  • Miguel Aleman Valdes Stadium - 38 min walk
  • Alameda Park - 41 min walk
  • Plaza Parque Celaya - 2.7 mi / 4.4 km
  • Lasallista Benavente University - 3.3 mi / 5.4 km
  • Galerias Celaya Mall - 5.9 mi / 9.5 km
  • Temple of the Lord of the Hospital - 24.5 mi / 39.4 km
  • Centro Comercial Via Alta - 27.8 mi / 44.7 km
  • Balvanera Industrial Park - 28.1 mi / 45.2 km

Getting around

  • Queretaro Intl. Airport (QRO) - 61 min drive

At a glance

Hotel size

  • This hotel has 88 rooms

Arriving/leaving

  • Check-in time 2:00 PM-10:00 PM
  • Check-out time is 1 PM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • 1 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Billiards or pool table

Working away

  • Business centre
  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Mokali - This restaurant serves breakfast, lunch, and dinner.

Small print

Also known as

  • Hotel Casa Real Celaya
  • Hotel Casa Real Celaya Hotel
  • Hotel Casa Real Celaya Celaya
  • Casa Real Celaya
  • Capital O Hotel Casa Real Celaya
  • Hotel Casa Real Celaya Hotel Celaya

Optional extras

Buffet breakfast is offered for an extra charge of MXN 120 per person (approximately)

Pets are allowed for an extra charge of MXN 200 per pet, per day

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests must contact this property in advance to reserve cribs/infant beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and staff at the property wear personal protective equipment.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Casa Real Celaya does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, pets are welcome, with a limit of 1 per room. There's a charge of MXN 200 per pet, per day.
  • You can check in from 2:00 PM - 10:00 PM. Check-out time is 1 PM.
  • Yes, there's an onsite restaurant, Mokali. Nearby restaurants include Burgues Urban Grill (4-min walk), Café Bar 500 Noches Celaya (5-min walk), and Velaria (6-min walk).
7.2.Good.
  • 6.0.Good

    La habitación a la que llegué olía tanto a caño que tuve que solicitar que me cambiarán a una más chica, sin ajuste en el costo total de la habitación. Al día siguiente, la habitación a la que me cambiaron también olía a caño. El agua caliente fue escasa

    1 night family trip, Mar. 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Muy bien

    Muy bien el personal atento igual en el restaurante y el bar con karaoke

    uriel, 1 night family trip, Feb. 29, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Sin Agua caliente ni fría en mi estancia

    Hola, eh enviado, mensajes y eh llamado, sin tener respuesta, en el hotel no había agua caliente, porque se descompuso la caldera, dijeron que en una hora quedaría y no fue así, volví a llamar y dijeron que en el transcurso de la noche llegaría o al día siguiente por la mañana, y peor al siguiente día ni agua fría ni agua caliente, ni el WC ni el lavabo, por lo que solicito un reembolso, por esta incomodidad, se le informo al personal quienes pedían disculpa constantemente, pero eso no resolvía la incomodidad

    Miguel, 1 night business trip, Feb. 22, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Solicito Reembolso, por no haber agua

    Mal, no había agua caliente, , Recepción informo que estaban reparando la Caldera y que en cuestión de unos minutos se arreglaba, pasaron horas y volví a llamar y me informaron que más noche o mañana en la mañana y hoy Domingo se continúo sin Agua caliente, pero el colmo que hoy ya sin Agua caliente ni Agua fría, por lo que solicito, el Reembolso, aclaro que la persona de Recepción, pidió muchas veces disculpas, pero eso no me ayudó en Nada. Tuve que ir a hacerme con mi esposa a unos baños Publicos

    Miguel Angel, 1 night business trip, Feb. 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Instalaciones comodas y seguras. Buen hambirnte y limpieza.en cada habitación

    2 night business trip, Feb. 18, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Precio beneficio bueno, en general buena atención en todo momento

    2 night family trip, Feb. 14, 2020

    Verified Expedia guest review

  • 6.0.Good

    Gracias

    El recepcionista muy amable, el precio muy accesible, las instalaciones podrían estar mejor

    S, 1 night trip, Feb. 9, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Por un costo muy económico una cama para dormir

    El hotel es antiguo y no se ha remodelado desde hace mucho tiempo, se ve que tuvo mejores epocas, los colchones, ropa de cama y de baño se ven percudidos y antiguos, había mucho ruido a las 4 AM en las demás habitaciones y el personal del hotel no se preocupó por revisar y solicitar silencio para comodidad de los demás huespedes, el personal muy amable y listo para recibirte a pesar que la reservación se había realizado recientemente y en la madrugada, el hotel cumple su función por el costo que ofrece.

    JUAN, 1 night trip, Jan. 18, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    En general bien el hotel limpio aunque ya de algunos años

    Rodolfo, 1 night trip, Jan. 17, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Buen sueño

    Descanse de maravilla, sus camas y sábanas muy limpias.

    Jesús, 1 night romance trip, Jan. 4, 2020

    Verified Hotels.com guest review

See all 23 reviews