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Art Series - The Chen

Photo gallery for Art Series - The Chen

Outdoor pool
Exterior
Chen Twin with Two Queen Beds | Minibar, in-room safe, desk, blackout curtains
Breakfast, lunch and dinner served
Lobby

Overview of Art Series - The Chen

UNESCO Sustainable Travel Pledge

Art Series - The Chen

4.5 star property
Luxury hotel with outdoor pool, near Box Hill Hospital

9.0/10 Superb

511 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$147
Price available on 16/4/2023
Map
850 Whitehouse Rd, Box Hill, VIC, 3128

Guests rated this location 8.7/10 - Excellent

Main amenities
  • 24-hour front desk
  • Daily housekeeping
  • Fitness centre
  • Laundry service
  • Meeting room
  • Outdoor pool
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Room service
  • Self parking
  • UNESCO Sustainable Property
  • Valet parking
For families
  • Blackout curtains
  • Cookware, dishware and utensils
  • Daily housekeeping
  • Lift
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Box Hill
  • Monash University - 14 min drive
  • University of Melbourne - 14 min drive
  • Melbourne Museum - 19 min drive
  • Collins Street - 22 min drive
  • Princess Theatre - 22 min drive
  • Melbourne Cricket Ground - 22 min drive
  • Melbourne Central - 24 min drive
  • Royal Melbourne Hospital - 23 min drive
  • Queen Victoria Market - 24 min drive
  • Bourke Street Mall - 27 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 37 min drive
  • Melbourne Airport (MEL) - 40 min drive
  • Showgrounds Station - 19 min drive
  • Essendon Station - 22 min drive
  • Dandenong Station - 22 min drive
  • Box Hill Station - 7 min walk
  • Mont Albert Station - 17 min walk
  • Laburnum Station - 26 min walk

Restaurants

  • Zero Mode - 1 min walk
  • The Penny Drop - 4 min walk
  • Box Hill RSL - 4 min walk
  • Nelson - 3 min walk
  • Soupa Kitchen - 4 min walk
Map

About this property

Art Series - The Chen

Take in the views from the rooftop terrace when you stay at Art Series - The Chen. Guests can take a dip in the outdoor pool or grab a bite to eat at Zero Moda, which serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a fitness centre and a bar/lounge. Fellow travellers say great things about the location and comfortable guest rooms. The property is only a short walk to public transportation: Box Hill Station is 7 minutes away.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (AUD 16 per day)
  • On-site valet parking (AUD 21 per day)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children's menu

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Tour/ticket assistance

Facilities

  • An outdoor pool
  • Fitness centre
  • Rooftop terrace

Accessibility

  • In-room accessibility (selected rooms)
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages

  • English

Room amenities

Be entertained

  • 49-inch TV

Home comfort

  • Air conditioning (climate-controlled)
  • Dressing gowns and slippers
  • Iron/ironing board
  • Minibar

Sleep well

  • Bed sheets provided
  • Blackout curtains

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls
  • Free WiFi

Food and drink

  • Cookware, dishes and utensils
  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Zero Moda – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Golden Lilly – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per night
  • Rollaway beds are available for AUD 50.0 per day

Parking

  • Self-parking costs AUD 16 per day
  • Valet parking costs AUD 21 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>This property accepts credit cards and cash.</p>

Also known as

Art Series Chen Hotel Box Hill
Art Series Chen Hotel
Art Series Chen Box Hill
Art Series Chen
Art Series - The Chen Hotel
Art Series - The Chen Box Hill
Art Series - The Chen Hotel Box Hill

Frequently asked questions

Does Art Series - The Chen offer free cancellation for a full refund?
Yes, Art Series - The Chen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Art Series - The Chen?
As of 2 Apr 2023, prices found for a 1-night stay for 2 adults at Art Series - The Chen on 16 Apr 2023 start from AU$147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Art Series - The Chen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Art Series - The Chen?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Art Series - The Chen?
Sorry, pets aren't allowed.
Is parking offered on site at Art Series - The Chen?
Yes. Self-parking costs AUD 16 per day. Valet parking costs AUD 21 per day. Parking spaces may be limited.
What are the check-in and check-out times at Art Series - The Chen?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Art Series - The Chen?
No, this hotel doesn't have a casino, but Crown Casino (8.8 mi) is nearby.
What is there to do at Art Series - The Chen and nearby?
Art Series - The Chen has an outdoor pool and a fitness centre.
Are there restaurants at or near Art Series - The Chen?
Yes, Zero Moda offers Chinese cuisine.
What's the area around Art Series - The Chen like?
Art Series - The Chen is a short 7-minute walk from Box Hill Station and 7 minutes' walk from Box Hill Hospital. Travellers love the hotel's prime location.

Reviews

9.0

Superb

9.1/10

Cleanliness

9.2/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Very good

JEONGEUN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tian, 3-night trip
Verified Hotels.com guest review

6/10 Good

Nice hotel but bring ear plugs!
Very noisy hotel, major road just two floors below. Not even the roaring aircon helped. Handy to restaurants and honest parking rates. The place itself is nice.
Brett, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Joy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

WILLIAM, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yue, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great place to stay
The stay was great. Good location. Friendly staff. The only let down was toilet bowel and toilet seat not the same size.
Vanessa, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

RUOFAN, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review