Sapa Jade Hill Resort & Spa

4.0 star property
Mountain hotel with spa, near Sa Pa Square

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Sapa Jade Hill Resort & Spa

Photo gallery for Sapa Jade Hill Resort & Spa

Indoor pool
Panorama View Bungalow
Exterior
Mountain View Bungalow
Restaurant

Overview of Sapa Jade Hill Resort & Spa

7.6 out of 10 Good
7.6/10 Good

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
Map
Ly Village, Sa Pa
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free use of bicycles
  • 24-hour room service
  • Coffee shop/cafe
  • 120 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
Feel at home
  • Children stay free
  • Playground on site
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Deluxe Bungalow

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Panorama View Bungalow

  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

Nest Villa

  • 90 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 King Bed OR 1 King Bed and 2 Single Beds

Mountain View Bungalow

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

Deluxe Valley View

  • 28 sq m
  • Valley view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

About this area

Getting around

  • Lao Cai Train Station - 34 min drive

Restaurants

  • Little Vietnam Restaurant - 2 min drive
  • Sapa 24 Restaurant - 3 min drive
  • Indigo Restaurant and Bar - 3 min drive
  • Mountain View Restaurant - 2 min drive
  • Good Morning View Restaurant - 2 min drive

About this property

Sapa Jade Hill Resort & Spa

When visiting Sa Pa, Sapa Jade Hill Resort & Spa is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other features of this upmarket hotel include an indoor pool, a bar/lounge and free bike rentals.

Languages

English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free secured, uncovered on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Children's games
  • Toys

What to do

  • Hiking/biking trails nearby

Working away

  • 120 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bike hire
  • Romance packages

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An indoor pool
  • Art gallery on-site
  • Full-service spa
  • Reception hall

Room amenities

Be entertained

  • 59-inch TV
  • Premium cable channels

Home comfort

  • Heating
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall shower heads
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Recycling
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Firewood is available for an extra charge of VND 2000000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Policies

This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Property registration number 5300703813

Also known as

Sapa Jade Hill Resort
Jade Hill Resort
Sapa Jade Hill
Sapa Jade Hill Resort Sa Pa
Hotel Sapa Jade Hill Resort & Spa Sa Pa
Sa Pa Sapa Jade Hill Resort & Spa Hotel
Sapa Jade Hill Resort & Spa Sa Pa
Sapa Jade Hill Sa Pa
Sapa Jade Hill
Hotel Sapa Jade Hill Resort & Spa
Sapa Jade Hill Resort
Sapa Jade Hill Resort Spa
Sapa Jade Hill & Spa Sa Pa
Sapa Jade Hill Resort & Spa Hotel
Sapa Jade Hill Resort & Spa Sa Pa
Sapa Jade Hill Resort & Spa Hotel Sa Pa

Frequently asked questions

Does Sapa Jade Hill Resort & Spa offer free cancellation for a full refund?
Yes, Sapa Jade Hill Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sapa Jade Hill Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sapa Jade Hill Resort & Spa?
Yes, there's an indoor pool.
Are pets allowed at Sapa Jade Hill Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Sapa Jade Hill Resort & Spa?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Sapa Jade Hill Resort & Spa?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Sapa Jade Hill Resort & Spa and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sapa Jade Hill Resort & Spa also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near Sapa Jade Hill Resort & Spa?
Yes, there's an on-site restaurant.

Reviews

7.6

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Maria, 1-night trip
Verified Hotels.com guest review

6/10 Good

steven, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

We liked the property's internal ambience, the swimming pool, the views from some of the bungalows/villas and the friendliness, professionalism and hard work of the staff and management. We disliked the noisy and dirty surroundings outside the property
Raviv, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very friendly, professional, caring and hard working staff and management. The ambience within the property and the views from many of it's parts are beautiful
Raviv, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay! I saw Muong Hoa valley from my room and along the road in Jade Hill. Great decoration and nice staff too
1-night trip with friends
Verified Expedia guest review

4/10 Fair

The views were absolutely stunning, overlooking the valley below was a truly wonderful sight. The resort is only partly constructed though and noisy building work started before 7am every day. The road between reception and the room was so filthy our clothes were marked with mud and cement on nearly every trip between the two.
7-night romance trip
Verified Expedia guest review

4/10 Fair

Don’t stay here
Chose the sapa jade hill from recommendation of a Friend. Was told can have a padi field view in the room. The resort also looked great on the website. What a mistake ! The resort is so far from town and no amenities at all. Difficult to even get food. There is also no padi fields in sight. The buggy that’s supposed to pick us to and from our room can take a Long time to come. Sometimes you have to call them a few times before they send the buggy. We were 40 mins late for our dinner appointment Because the buggy didn’t come. The daily afternoon mist that last till the next morning makes things much worse. You cannot see beyond your outstretched hands. It’s so dangerous driving in and out of the resort. Our driver got lost on few occasions even after 2 days I don’t blame him because you simply cannot see the roads at all. I am surprised we didn’t get into any accidents. Wanted to see the infinity pool that looked so gorgeous on the website but the staff told us it’s not completed yet. He even Had the audacity to tell us to come back next month when it MAY be completed. I doubt that it would be. Wanted to take the horse rides but the staff said it was cancelled because the current horse (singular) is too young. Anyway got to see and pat the pony and told some photos.
bit hwa, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Better to eat in Sa Pa
The accommodations looked nice but the walls are so thin you can hear the neighbors in the loft either side. The food in the resort restaurant wasn't worth the price paid. We tried different foods both vietnamese and western and both were disappointing (my wife is vietnamese, i am western). The food in the town was mutch better, i suggest eating in Sa Pa town where the food is a quarter of the price and far better quality.
Aaron, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

일단 벌레가 많이들어와요 그거빼곤 사실 뷰도그렇고 너무좋았어요. 직원분들도 너무 친절하시고 영어도 잘하시구요.
r, 2-night trip with friends
Verified Expedia guest review