13 Dec 2022
bring your own pillows and towels
no staff at reception - phone call required to access the key (mid afternoon arrival). Requested another towel (I have a lot of hair) and pillow - never arrived. While the staff member was polite it was quite clear she had no plan on providing the items. Airconditioner worked - much appreciated but NOISY!!! The bed sagged some in the middle. The set up for using the kettle was challenging as a cup was required to pour water into the kettle for boiling - only tap in the bathroom. Summary: ok for a quick night's snooze but totally unsuitable for a few nights. Staff should probably book themselves into a hotel where they get treated well e.g. Quest Mildura, to understand what people expect when they are staying at an accommodation.
Suzanne, 1-night trip
Verified Hotels.com guest review