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1 room, 2 adults

DoubleTree by Hilton Wellington

4.5-starThis property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
Corner of Lambton Quay and Grey Street, 28 Grey Street, Wellington, NZ, 6011, New Zealand

Luxury hotel with restaurant, near Wellington Cable Car (Lambton Quay Station)
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 226 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • This hotel is centrally situated very near the tram to the Botanical Garden, and very…Jan. 1, 2019
  • Stayed for one night after returning to Wellington from wineries. Nice spacious room…Oct. 1, 2018

DoubleTree by Hilton Wellington

from A$150
  • Room, 1 King Bed
  • Room, 1 Queen Bed
  • Twin Room
  • Superior Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Junior Suite, 1 King Bed
  • Room, 1 King Bed, Accessible
  • Deluxe Apartment, 2 Bedrooms

What’s around DoubleTree by Hilton Wellington

Landmarks

  • Heart of Wellington
  • Wellington Cable Car (Lambton Quay Station) - 1 min walk
  • Civic Square - 8 min walk
  • Old Government Buildings - 8 min walk
  • Beehive - 9 min walk
  • St Paul's Cathedral - 11 min walk
  • Te Papa (Museum of New Zealand) - 12 min walk
  • Cuba Street Mall - 12 min walk

Getting around

  • Wellington (WLG-Wellington Intl.) - 14 min drive
  • Paraparaumu (PPQ) - 43 min drive
  • Wellington Station - 9 min walk
  • Wellington Kaiwharawhara Station - 5 min drive
  • Wellington Ngauranga Station - 8 min drive

At a glance

Key facts

Hotel size

  • This hotel has 107 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1928
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • Danish
  • English
  • Finnish
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 49-inch LED TV
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Spring - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

DoubleTree by Hilton Wellington’s small print

Also known as

  • DoubleTree Hilton Wellington Hotel
  • DoubleTree Hilton Wellington
  • DoubleTree by Hilton Wellington Hotel
  • DoubleTree by Hilton Wellington Wellington
  • DoubleTree by Hilton Wellington Hotel Wellington

Mandatory fees

Deposit: NZD 300.00 per stay

Optional extras

Credit card charges are subject to an extra charge of 2 percent

Early check-in can be arranged for an extra charge of NZD 50 (subject to availability)

Valet parking costs NZD 45 per night with in/out privileges

Breakfast costs between NZD 16 and NZD 35 per person (approximately)

WiFi is available in guestrooms for NZD 20 per 24-hour period (rates may vary)

WiFi is available in public areas for NZD 20 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Exceptional 9.4 From 392 reviews

Exceptional 10.0
Great downtown location - parking was challenging
This hotel is centrally situated very near the tram to the Botanical Garden, and very near the waterfront and museums and ferry wharf to the South Island, and only about a 20-min walk to fun shopping/restaurants/people-watching on Cuba Street. The older hotel has been very nicely updated, and the staff was very warm and helpful. We would definitely stay here again. (Wifi was slow, but that was true almost everywhere we stayed in NZ.) For us, the only down-side to this hotel was finding a nearby place to park and drop our belongings on our arrival. The hotel is on a busy dead-end street that had no available spots to park temporarily when we arrived, and there wasn't good signage from the hotel directing us to where we might park temporarily for the valet. Later we learned from the staff that other guests often did what we ended up doing, which was to circle the busy downtown area of one-way streets until we found a temporary place to park (and pay) and schlep our bags a couple of blocks. It wasn't a huge deal, we figured it out, but we're mentioning it because it was just a tad stressful of an arrival after a long drive. Also, it may be worth Googling other parking options before you arrive, since hotel valet parking was $45/day. We found convenient self-parking that cost $30 total for 3 days (Friday-Sunday). We shared our parking arrival experience with management, who responded quickly and kindly to our comments and said they would look into making improvements.
Carol, us2 night romance trip
Very good 8.0
Nice Hotel, shame about restaurant
Stayed for one night after returning to Wellington from wineries. Nice spacious room with high ceiling, comfy bed and good bathroom. Nice breakfast buffet. Friendly, helpful staff at check in. Went to the Spring Restaurant for dinner after drinks in the bar. Bar staff very friendly and good service. However, once in Spring we waited a very long time (over hour and half) for main meal. Not once did staff approach us to apologize or explain the long wait. We saw many other tables who had arrived after us being served (especially as we were hotel guests!). When we asked about when the meals might arrive we received terse response (with the exception of one waiter who was friendly). We ended up waiting over 2 hours. We were offered complimentary dessert but it was very hurriedly prepared. We understand things can happen in the kitchen to delay service but the lack of communication or recognition of us was most disappointing.
Michele, auOther trip
Very good 8.0
We enjoyed our stay at Doubletree by Hilton - the room was spacious & well equipped, & being in the city centre it was central to everything. We dropped our bags on arrival & they were delivered to our room while we returned our hire car. We had two very minor issues with our room - there were areas that hadn't been cleaned properly (kids fingerprints on mirrors & coffee stains near coffee area) & a window which didn't close correctly & allowed the city/street noise in overnight (especially as we were in first floor room) - but being as we are from the 'quiet' country, the city noise would have kept us awake even if the window did close probably! The staff were excellent & very attentive to our needs both on arrival & departure, & during the false fire alarm evacuation. We would definitely stay there again next time we're in Wellington.
auOther trip
Exceptional 10.0
Nearly perfect
the hotel is in a great location and exceptionally nice. i would probably rate it as the best hotel i have stayed at in Wellington. the hotel reception staff are first class but if i had one critical thing to comment on , it would involve the bar staff. the hotel has a happy hour 4-6pm but you would not know. we went in the bar and asked for a drinks menu at 4.30pm . the bartender never once mentioned a happy hour . what is the point of having a happy hour if the staff do not let you know . it is only a few dollars but it is annoying . the bartender was more interested in three girl staff members . but for this i would have scored the hotel 10/10. i now just ask every bartender if they have a happy hour on before I.order drinks . a small thing i know but it annoyed me . a staff training issue easily fixed
Stuart, auOther trip
Very good 8.0
Fine ... But
This hotel was pleasant to stay in but two things really niggled us. On our travels through Europe and Asia and also most of New Zealand, we have been provided with free wi-fi either in the whole hotel or at least in public areas. At the Hilton, despite paying top dollar, we were charged $10 per day for wi-fi. Come on! Wi fi is no longer a luxury but a common requirement and should be provided free of charge. Also the parking was the dearest we have ever paid at $45 per day. On the basis of these two complaints, we would not choose this hotel again - after all there is plenty to choose from. This relatively new hotel to Wellington should do their research and check out what is being included in the other hotels' tariffs.!
J A, nz3 night romance trip

DoubleTree by Hilton Wellington

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