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All properties in Victoria Falls, Matabeleland North, Zimbabwe
1 room, 2 adults

Batonka Guest Lodge

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Fridge
1406 Reynard Road, Victoria Falls, Zimbabwe

4-star lodge with 2 outdoor pools, near Victoria Falls
  • Free English breakfast and free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Fridge
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Property is beautiful. The people at the property are just as beautiful, friendly warm…Aug. 20, 2019
  • All the staff do all you can expect from a first class hotel and then some. The foid was…Mar. 2, 2020

Batonka Guest Lodge

from A$406
  • Double Room, Pool View
  • Room, Garden View
  • Family Room, Garden View

What’s around Batonka Guest Lodge

Landmarks

  • In a national park
  • Victoria Falls - 32 min walk
  • Victoria Falls National Park - 18 min walk
  • Zambezi National Park - 41 min walk
  • Victoria Falls Bridge - 43 min walk
  • Devil's Pool - 2.6 mi / 4.2 km
  • Victoria Falls Field Museum - 3.3 mi / 5.2 km
  • Mosi-oa-Tunya National Park - 5 mi / 8.1 km

Getting around

  • Victoria Falls (VFA) - 19 min drive
  • Livingstone (LVI) - 34 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 22 cabins

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is 10 AM
The front desk is open daily from 6 AM - 10 PM. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No onsite parking

Offsite

  • Free area shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

The manager

The manager

Speaks: English.

At the property

Food and drink
  • Free English breakfast daily
  • Restaurant
  • Bar/lounge
Things to do
  • Number of outdoor pools - 2
  • Pool sunloungers
  • Pool umbrellas
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built – 2016
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
Languages Spoken
  • English

In the cabin

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
Sleep well
  • Turndown service
Things to enjoy
  • Furnished patio
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - Overlooking the pool and garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Batonka Guest Lodge’s small print

Also known as

  • Batonka Guest Lodge Victoria Falls
  • Batonka Guest Victoria Falls
  • Batonka Guest
  • Batonka Guest Lodge Lodge
  • Batonka Guest Lodge Victoria Falls
  • Batonka Guest Lodge Lodge Victoria Falls

Policies

All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 15 per person (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Batonka Guest Lodge

  • Does Batonka Guest Lodge offer free cancellation for a full refund?
    Yes, Batonka Guest Lodge does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Batonka Guest Lodge?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Batonka Guest Lodge?
    Sorry, there's no onsite parking at Batonka Guest Lodge.
  • Is there a pool at Batonka Guest Lodge?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Batonka Guest Lodge?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Batonka Guest Lodge?
    You can check in from 2 PM to 10 PM. Check-out time is 10 AM.
  • Are there restaurants at or near Batonka Guest Lodge?
    Yes, there's an onsite restaurant that serves local and international cuisine.
  • Is airport shuttle service offered by Batonka Guest Lodge?
    Yes, an airport shuttle is available. The charge is USD 15 per person one way.

Recent reviews

Exceptional 9.8 From 64 reviews

Exceptional 10.0
Over the top.
Nathaniel, us3 night family trip
Exceptional 10.0
Great stay at Batonka. The accomodations were very nice. and the staff was helpful with some nice recs.
Michael, us2 night trip
Exceptional 10.0
A tranquile setting
Arrived here after a self drive trip through Botswana tired and dirty and were welcomed with a cold drink and warm smile. The check in was quick and painless. Were quickly shown to our rooms and got settled in. The grounds were well maintaned and nicely balanced between shade and sun and the pool provided a refreshing dip. The staff were attentive but descrete providing exellent service. The restuarant was well worth a visit in the evening providing delicious food. All in all an exellent stay and would most definately recommend to one and all.
Geoffrey, gb3 night trip with friends
Exceptional 10.0
Clean,Friendly staff,good location
We hated to leave. Every member of the staff made us feel like we were the only guests there.
jennifer, us3 night romance trip
Exceptional 10.0
An understated gem
This lodge far exceeded our expectations. The facility was relaxed and the service quite friendly and attentive.
Polly, us1 night romance trip
Exceptional 10.0
March 2019
Staying at Batonka was a truly wonderful experience, we had a perfect time. The facilities and service was excellent and all the additional help with the taxi and liaising with the adventure businesses went above and beyond.
David, za3 night romance trip
Exceptional 10.0
Pride of ZIM
We loved our stay at Batonka; our only wish was that we'd have stayed 3 nights in Zim instead if 2! The staff are amazingly friendly, food is good and they provide help with arranging tours to do. They have a in-house taxi they use which is reasonable and trustworthy. Staff were more an accommodating to any requests and Adrian, the manager I believe, was always seen talking to us or other guests. We would 100% recommend and stay again!
Deven, ca2 night romance trip
Exceptional 10.0
This is a relaxing and pleasant property with a good restaurant and a nice pool area. The staff is very friendly, attentive and helpful. The lodge is a bit outside of town. However, it is walkable and a taxi costs only about 5 dollars to get you to either Victoria Falls National Park or the town. The staff also arranges a variety of tours. The evening game drive they set up for us was excellent. We would stay there again.
Erich, us3 night romance trip
Exceptional 10.0
Quiet and Relaxing!
Our stay at the Batonka Lodge was outstanding! We were greeted upon our arrival by Allison who filled us in on all we needed to know about the lodge and she had great tips regarding restaraunts, activities and getting around town. The lobby and grounds/pool area are beautiful The room was spacious and nicely appointed as was the bathroom/shower. Breakfast on the veranda in the morning was a very nice way to start the day and the food was good. The lodge is within walking distance to the center of town. We walked everywhere (and felt very safe!) including Victoria Falls and the Victoria Falls Bridge. The staff is more than happy to make transportation arrangements and lunch and dinner reservations for you. We did not eat lunch or dinner at Batonka during our stay but it is available. The only negative we encountered was when we had them launder items for us we felt it was rather on the expensive side. I would highly recommend the Batonka Lodge if you are looking for a quiet and relaxing atmosphere with exceptional service.
julie, us2 night romance trip
Exceptional 10.0
Great place, would recommend
Very nice place, friendly staff, excellent area to walk to and from town (during daylight hours only - nighttime too many wild animals). Comfortable rooms and beds. We enjoyed walking in the neighbourhood as well.
as1 night romance trip

Batonka Guest Lodge

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