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31 Street Broadway Hotel

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Overview of 31 Street Broadway Hotel

31 Street Broadway Hotel

2.0 star property
Walking distance from Empire State Building

609 verified Hotels.com guest reviews

Property highlights

  • Kitchenette
  • Laundry facilities
  • Pet-friendly
  • Internet access
  • Air conditioning
  • 24/7 front desk
Map
38 West 31st Street, New York, NY, 10001
Main amenities
  • 28 smoke-free apartments
  • Housekeeping once per stay
  • WiFi in the lobby
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Luggage storage
  • TV in a common area
Feel at home
  • Kitchenette
  • Television
  • Washer/dryer
  • Lift
  • Housekeeping - once per stay
  • Free toiletries

Room options

About this area

What's nearby

  • In Manhattan
  • 5th Avenue - 2 min walk
  • Empire State Building - 5 min walk
  • Madison Square Garden - 7 min walk
  • Broadway - 11 min walk
  • Bryant Park - 12 min walk
  • Times Square - 12 min walk
  • Grand Central Terminal - 17 min walk
  • Rockefeller Center - 20 min walk
  • Radio City Music Hall - 20 min walk
  • Jacob K. Javits Convention Center - 22 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 9 min drive
  • LaGuardia Airport (LGA) - 27 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 31 min drive
  • John F. Kennedy International Airport (JFK) - 49 min drive
  • Islip, NY (ISP-MacArthur) - 63 min drive
  • Newburgh, NY (SWF-Stewart Intl.) - 79 min drive
  • New York W 32nd St. Station - 2 min walk
  • Penn Station - 9 min walk
  • New York 23rd St. Station - 10 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • 34 St. Station (Herald Square) - 4 min walk
  • 33 St. Station (Park Av. S) - 7 min walk

Restaurants

  • Gaonnuri - 2 min walk
  • Tous Les Jours - 3 min walk
  • Ayza Wine & Chocolate Bar - 1 min walk
  • Turntable Bar & Karaoke - 3 min walk
  • Irving Farm Coffee Roasters - 2 min walk
Map

About this property

31 Street Broadway Hotel

When you stay at 31 Street Broadway Hotel, you'll be in a fantastic location, only a five-minute walk from 5th Avenue and Empire State Building. Apartments feature bonuses such as kitchenettes and washers/dryers, along with flat-screen TVs and room service. The overall property condition and quiet guest rooms get great marks from fellow travellers. Public transportation is only a short walk: 28 St. Station (Broadway) is 4 minutes and 34 St. Station (Herald Square) is 4 minutes.

Languages

Arabic, Chinese (Mandarin), English, French, German, Korean, Portuguese, Russian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 4:00 PM until 2:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 17
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Pets

  • Pets allowed*
  • Service animals welcome

Property amenities

Internet

  • WiFi available (USD 5 per day)

Parking and transport

  • No on-site parking available

Kitchenette

  • Fridge
  • Microwave
  • Cleaning supplies

Dining

  • Room service available

Bedrooms

  • Rollaway/extra beds: USD 100.0 per day

Bathrooms

  • Towels provided
  • Free toiletries

Entertainment

  • Flat-screen TV with cable service
  • TV in a common area

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 40 per pet per stay
  • Deposit: USD 0 per stay

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (once per stay)
  • Luggage storage
  • 24-hour front desk

Safety features

  • Smoke detector

General

  • 28 rooms
  • Traditional architecture

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 3.5 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 5 per day (rates may vary)
  • WiFi is available in public areas for USD 5 per day (rates may vary)
  • Early check-in can be arranged for an extra charge of USD 60 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 50 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 100.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 0 per stay
  • Pets are allowed for an extra charge of USD 40 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Policies

Guests can rest easy knowing that there's a smoke detector on site.

Also known as

Grand NYC Apartment New York
Grand NYC Apartment
Grand NYC New York
Grand NYC
The Grand NYC
1234 Broadway Avenue
31 Street Broadway New York
31 Street Broadway Hotel New York
31 Street Broadway Hotel Aparthotel
31 Street Broadway Hotel Aparthotel New York

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at 31 Street Broadway Hotel?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at 31 Street Broadway Hotel?
Yes, pets are welcome. There's a charge of USD 40 per pet, per stay, and there's also a deposit of USD 0 per stay. Service animals are exempt from fees.
Is parking offered on site at 31 Street Broadway Hotel?
Sorry, there's no on-site parking at 31 Street Broadway Hotel.
What are the check-in and check-out times at 31 Street Broadway Hotel?
You can check in from 4:00 PM - 2:00 AM. There's a charge of USD 60 for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge of USD 50 (subject to availability).
Does 31 Street Broadway Hotel have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a fridge and a microwave.
What's the area around 31 Street Broadway Hotel like?
31 Street Broadway Hotel is a short 4-minute walk from 28 St. Station (Broadway) and 2 minutes' walk from 5th Avenue. Our travellers say that the local area is very quiet.

Reviews

5.2

5.7/10

Cleanliness

5.1/10

Staff & service

5.0/10

Amenities

5.3/10

Property conditions & facilities

Reviews

2/10 Poor

Worst customer service. Entitled managers
Eliza at the front desk is the rudest, least competent employee I have ever dealt with. She refuses to do her job unless you essentially beg her. After I called down to complain about noise and request that she call the people above me to deal with the issue, she called me back FOUR times to yell at me and tell me she would only do what I asked if I made the request on her terms using the words she wanted. When I called hotels.com to get a refund for the night, Eliza came up with a false version of events. Utterly incompetent staff who clearly has a chip on their shoulder because they are minimum wage employees
Talia, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Family staying in manhatten Midtown
The overall stay was nice in terms of location and cleanliness. However the customer service was poor and it gets very noisy at night but that is expected from staying in Midtown. It would also help if they provided more showers and toilet cubicules .Besides from that is the fact that it is a 5 minute walk away from times square and the empire state building it is a nice spot for a tourist who only has a short time to visit. Note that they don't provide free wifi ,luggage storage and early check in and late check out.
Nishith, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Good location
Wynnie, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Valentina, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
'Flash' Phillip, 6-night trip
Verified Orbitz guest review

2/10 Poor

Horrible would not recommend
Drew Colin, 6-night trip
Verified Expedia guest review

8/10 Very good

Natalie, 1-night trip
Verified Expedia guest review

6/10 Good

Simony, 7-night trip
Verified Expedia guest review

8/10 Very good

Rodrigo, 4-night trip
Verified Expedia guest review

8/10 Very good

It’s quite wonderful and very centric. I only wish watching tv was less complicated and that they offered more towels for drying hands or a dish. It was very clean, the bathroom is nice and the beds and pillows are comfortable. I’d stay again.
Christia, 3-night family trip
Verified Expedia guest review