Guests
All properties in Hanoi, Vietnam

OYO 920 Mercy Hotel

Convenient to Hanoi Opera House

  • Free WiFi and free parking

Image gallery

  • Superior Double Room - Guest Room View
  • Superior Double Room - Guest Room View
  • Superior Double Room - Bathroom
  • Deluxe Twin Room - Bathroom
  • Superior Double Room - Guest Room View
Superior Double Room - Guest Room View. Image 1 of 29.
1 / 29Superior Double Room - Guest Room View
No 45, Lane 651, Minh Khai St, Hanoi, 100000, Vietnam
6.0.Good.
See all 2 reviews
  • Free WiFi
  • Free parking
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 18 smoke-free guestrooms
  • Daily housekeeping
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Laundry service

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Lift

What’s around

  • In Hai Ba Trung
  • Hanoi Opera House - 38 min walk
  • Vincom Center - 33 min walk
  • Hom Market - 35 min walk
  • Van Ho Exhibition Center - 36 min walk
  • National Museum of Vietnamese History - 36 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Twin Room
  • Superior Double Room

What’s around

Landmarks

  • In Hai Ba Trung
  • Hanoi Opera House - 38 min walk
  • Vincom Center - 33 min walk
  • Hom Market - 35 min walk
  • Van Ho Exhibition Center - 36 min walk
  • National Museum of Vietnamese History - 36 min walk
  • Hanoi French Hospital - 41 min walk
  • Vietnam Women's Museum - 41 min walk
  • Cheo Theater - 42 min walk
  • Trang Tien Plaza - 43 min walk
  • Thong Nhat Park - 43 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 40 min drive
  • Hanoi Yen Vien Station - 12 min drive
  • Hanoi Long Bien Station - 14 min drive
  • Hanoi Giap Bat Station - 15 min drive
map
See on map
No 45, Lane 651, Minh Khai St, Hanoi, 100000, Vietnam

At a glance

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time ends at anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Street parking available

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Room service (during limited hours)

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Lift
  • Television in common areas

Languages Spoken

  • English
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Slippers

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts Mastercard, debit cards and cash.

Also known as

  • Mercy Hotel Hanoi
  • OYO 920 Mercy Hotel Hanoi
  • OYO 920 Mercy Hotel Hotel Hanoi
  • Mercy Hanoi
  • Mercy Hotel
  • OYO 920 Mercy Hotel Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • Check-in ends–anytime. Check-out time is noon. Express check-in and check-out are available.
  • Yes. Nearby restaurants include Ky Y (2 mi), Chen (2.1 mi), and Ashima 2 (2.1 mi).
6.0.Good.
  • 2.0.Poor

    What a nightmare!

    Overall, I felt seriously deceived! The staff could NOT speak any English AT ALL! Almost no way to communicate. The whole building was unbearably noisy due to being remodeled all day long! It was starting from around 6 a.m. Plus, the pillows and quilt were so smelly that I had to keep them away from my nose when sleeping. Before I checked in, I've already paid all the money for 4 nights, and the booking policy was no refund. After I stayed one night there, I decided to move to another hotel even though I had to lose my money for the next 3 paid nights. But guess what? The receptionist, who spoke no English, didn't know anything about my booking and payments. She thought I was a walk-in customer and asked me to pay for one night! Ridiculously unbelievable! Her attitude was not too bad, but the communication was really frustrating. I didn't argue anything on refund issue, but it still took me about one hour before I could check out. What a nightmare!

    Chun-wei, 4 night trip, Apr. 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    good staffs room is clean

    mineo, 2 night trip, Feb. 8, 2019

    Verified Expedia guest review

See all 2 reviews