Guests
All properties in Charleroi, Walloon Region, Belgium

Novotel Charleroi Centre

4-star hotel in Charleroi City Center with restaurant and bar/lounge

  • Free WiFi
From
A$126

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Family Room, 2 Double Beds - Guest Room
  • Family Room, 2 Double Beds - Guest Room
  • Superior Room, 2 Single Beds - Bathroom Shower
  • Exterior
  • Family Room, 2 Double Beds - Guest Room
Family Room, 2 Double Beds - Guest Room. Image 1 of 49.
1 / 49Family Room, 2 Double Beds - Guest Room
Place Verte 17, Charleroi, 6000, Belgium
8.6.Fabulous.
  • Nice modern hotel in centre of town

    Oct. 1, 2020

  • Good location, very good service.

    Aug. 25, 2020

See all 138 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Walkable

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Parking available
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 123 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Outdoor pool access
    • Breakfast available
    • Fitness center

    For families

    • Free cots/infant beds
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries

    What’s around

    • In Charleroi City Center
    • Rive Gauche - 1 min walk
    • City Hall of Charleroi - 7 min walk
    • Place Charles II - 7 min walk
    • Place du Manège - 9 min walk
    • Stade du Pays de Charleloi - 19 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Family Room, 2 Double Beds
    • Superior Room, 2 Single Beds
    • Superior Double Room, 1 Double Bed
    • Superior Suite, 1 Queen Bed with Sofa bed
    • Executive Room, 1 Double Bed

    What’s around

    Landmarks

    • In Charleroi City Center
    • Rive Gauche - 1 min walk
    • City Hall of Charleroi - 7 min walk
    • Place Charles II - 7 min walk
    • Place du Manège - 9 min walk
    • Stade du Pays de Charleloi - 19 min walk
    • Museum of Photography - 43 min walk
    • Le Bois du Cazier - 44 min walk
    • Stade Velodrome Gilly - 2.4 mi / 3.8 km
    • Abbaye d’Aulne - 7.7 mi / 12.3 km
    • European Flight Simulator - 8.9 mi / 14.3 km

    Getting around

    • Charleroi (CRL-Brussels South Charleroi) - 10 min drive
    • Charleroi-South Station - 6 min walk
    • Charleroi-West Station - 6 min walk
    • Lodelinsart Station - 5 min drive
    map
    See on map
    Place Verte 17, Charleroi, 6000, Belgium

    At a glance

    Hotel size

    • This hotel has 123 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 2:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets allowed*
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (EUR 10 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • 24-hour room service
    • Barbecue grills

    Things to do

    • Fitness facilities

    Working away

    • Business centre
    • Meeting rooms
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Year Built – 2017
    • Lift
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Terrace

    Accessibility

    • Braille or raised signage
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Braille signage
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • English
    • French
    • German
    • Italian
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker

    Sleep well

    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • 102-cm flat-screen TV

    Stay connected

    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    GourmetBar - Onsite brasserie.

    Awards and affiliations

    This property has signed the UNESCO Sustainable Tourism Pledge.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: EUR 0.50 per person, per night

    Optional extras

    • Cooked-to-order breakfast is offered for an extra charge of EUR 17 per person (approximately)

    Children & extra bedsPay at property

    • Rollaway beds are available for EUR 20.0 per night

    PetsPay at property

    • Pets are allowed for an extra charge of EUR 15 per pet, per night

    ParkingPay at property

    • Self parking costs EUR 10 per day

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a smoke detector and window guards on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

    This property accepts Visa, Mastercard and American Express. Cash is not accepted.

    Also known as

    • Novotel Charleroi Centre Hotel
    • Novotel Charleroi Hotel
    • Novotel Charleroi Centre Hotel
    • Novotel Charleroi Centre Charleroi
    • Novotel Charleroi Centre Hotel Charleroi

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Novotel Charleroi Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 10 per day. Electric vehicle charging is available.
    • Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Food and water bowls are available.
    • You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant, GourmetBar. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include O'Tacos (3-min walk), La Quille (5-min walk), and La Manufacture Urbaine (5-min walk).
    • Novotel Charleroi Centre has a fitness center and access to a nearby outdoor pool.
    8.6.Fabulous.
    • 4.0.Fair

      In the room, the shower don’t working, I call for another room but it was wery cold. FOR one hotel with 4 star it îs not ok. Be advice.

      Claudiu, 1 night family trip, Nov. 2, 2019

      Verified Hotels.com guest review

    • 2.0.Poor

      Poor Housekeeping - Highly disappointed

      Highly disappointed stay it was, my entire family was still unable to come out from that thought. We were given used towels and left out with used bed covers. Feeling highly disgusting on using previous members used towel. I don’t have much words to express, it is the disappointment and the feelings your mind go through on you and your kids using the someone used towel and sleeping in the bed which cover was not changed. This doesn’t look like one time mistake but it looks like cost cutting idea where we been the victim.

      Priyesh, 3 night family trip, Oct. 27, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Good hotel in a great location in the centre of town. Staff were helpful and friendly. Nice modern fittings but did experience a problem with the bathroom door which was plate glass and opened both ways with a large gap at the bottom and my wife jammed her toes under it on the first night! Painful! Finding the hotel by road was difficult as the gps could not locate the destination as it is in a pedestrian area and the descriptions prior to booking did not explain the procedure if travelling by car.

      3 night romance trip, Oct. 22, 2019

      Verified Expedia guest review

    • 8.0.Very good

      nice but hard to find

      Our room was great and check in was easy. Front desk gave us a restaurant recommendation within walking distance and it was fantastic. Only problem was the hotel is impossible to find by car. Most of the surrounding roads were pedestrian only or walking distance. Would have really helped having the directions to find the parking lot in advance!

      Megan, 1 night trip, Sep. 19, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      To find the parking I needed an hour. Receptionist not helpful.

      1 night family trip, Sep. 8, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Good with more light it could be great

      I went for a family room without breakfast as i don't normally manage it. The room was a good size but I can't imagine a whole family staying in it, it was fine for me on my own. The bed was very comfortable and the linen was immaculate. The room had good facilities eg. tea coffee, hairdryer, water etc.. but i would have liked more than one tea bag and there was very little lighting, two side lights to the bed, a standard light and a light just above the door as you enter the room but none overhead in the rest of the room which made it quite dark. Cleanliness wise the bathroom had some random stains on the wall but was otherwise clean. It was a shame you couldn't open the window as the air conditioning was not the easiest to function. I like the recycled rainwater that flushes the toilet they are obviously environmentally friendly.

      Penelope, 2 night business trip, Aug. 19, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Modern and spacious

      Very nice modern, clean and spacious hotel in the centre of town.

      Peter, 1 night family trip, Aug. 16, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      service

      Lovely hotel , very clean. Check in / check out staff very nice. Breakfast Staff not helpful.

      2 night family trip, Aug. 8, 2019

      Verified Hotels.com guest review

    • 2.0.Poor

      Awful service

      Have called the hotel before booking and asked if they can provide 2 cribs as I have baby twins, called the afternoon of the day of the checkin to be sure that they were planning to place the cribs and the receptionist said yes. When we arrived at the hotel with the babies at 11pm they didn’t have the cribs in the room and 40 minutes later they found 1 crib, and said that they couldn’t provide sheets. We ended up go8ng to bed at 1am and 1 baby had to sleep in the big bed. Very uncomfortable and we didn’t even received apologies from the hotel.

      Veronica, 1 night family trip, Jul. 5, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Could improve on the food menu and a bit expensive for drinks and food

      1 night family trip, Jun. 12, 2019

      Verified Expedia guest review

    See all 138 reviews