Nestled in Innsbruck City Centre, Stage 12 Hotel by Penz offers a tranquil retreat with a serene garden and relaxing sauna. Enjoy cycling, unwind at the bar or gym, and take advantage of laundry facilities and luggage storage - previous guests rave about the helpful staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Free Wi-Fi
Air-conditioning
Gym
Bar
Laundry facilities
24/7 front desk
Main amenities (12)
Daily housekeeping
Breakfast available
Ski storage
Fitness centre
Sauna
Steam room
Bar/lounge
Terrace
24-hour front desk
Air conditioning
Garden
Front desk safe
For families (6)
Children stay free
Cots/infant beds (surcharge)
Fridge
Private bathroom
Garden
Terrace
The current price is AU$262
AU$262
includes taxes & fees
13 May - 14 May
Why we love this property
Foodie paradise
Savour locally-sourced delicacies with 80% minimum sustainable ingredients at the bar. The buffet breakfast boasts farm-fresh flavours.
Premium sleep awaits
Luxurious deep soaking bathtubs and rainfall showerheads elevate evening rituals. Premium bedding cradles guests into peaceful slumber.
Innsbruck Old Town Christmas Market - 5 min walk - 0.4 km
Golden Roof - 5 min walk - 0.4 km
Hofburg - 5 min walk - 0.4 km
Court Church - 5 min walk - 0.4 km
Getting around
Innsbruck (INN-Kranebitten) - 5 min drive
Innsbruck Central Station - 9 min walk
Innsbruck (IOB-Innsbruck Central Train Station) - 10 min walk
Innsbruck West Station - 16 min walk
Restaurants
Hard Rock Cafe Innsbruck - 1 min walk
Manna Delikatessen Café - 1 min walk
Cafe-Bar Magistrat - 1 min walk
360° Bar - 1 min walk
Swingkitchen - 2 min walk
About this property
Stage 12 Hotel by Penz
Stage 12 Hotel by Penz puts you a short five-minute drive from Nordkette Mountains. You can relax at the sauna, work out at the fitness centre or unwind with a drink at the bar/lounge. Other highlights include a steam room, a terrace and a garden. Fellow travellers love the helpful staff and location.
At a glance
DONE
Hotel size
120 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Off-site parking within 164 ft (EUR 16.00 per day)
Street parking available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Bar/lounge
Travelling with children
Children stay for free (see details)
What to do
Hiking/biking trails nearby
Mountain biking nearby
Downhill skiing nearby
Snowboarding nearby
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Bike hire
Ski storage
Facilities
1 building/tower
Built in 2017
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
Bike parking
Sauna
Steam room
At least 80% of food locally sourced
Locally owned and organised tours and activities
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
Accessibility
Lift
Wheelchair-accessible path to lift
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Sleep well
Soundproofed rooms
Premium bedding
Cot/infant bed (surcharge)
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
On-site venue – bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 15 for children
Children & extra beds
Cots/infant beds are available for EUR 10.0 per night
Parking
Parking is available nearby and costs EUR 16.00 per day (164 ft away)
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
STAGE 12 Hotel Innsbruck
STAGE 12 Hotel
Stage 12 Hotel Penz Innsbruck
Innsbruck Stage 12 Hotel by Penz Hotel
Hotel Stage 12 Hotel by Penz
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel Penz
Stage 12 Penz Innsbruck
Stage 12 Penz
Hotel Stage 12 Hotel by Penz Innsbruck
STAGE 12
Stage 12 Hotel by Penz Hotel
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel Innsbruck
Frequently asked questions
Does Stage 12 Hotel by Penz offer free cancellation for a full refund?
Yes, Stage 12 Hotel by Penz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Stage 12 Hotel by Penz?
Sorry, pets aren't allowed.
Is parking offered on site at Stage 12 Hotel by Penz?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at Stage 12 Hotel by Penz?
Check-in start time: 3 PM; check-in end time: 10:00 PM. Check-out time is 11 AM.
Is there an on-site casino at Stage 12 Hotel by Penz?
No, this hotel doesn't have a casino, but Casino Innsbruck (6-min walk) and Casino Seefeld (20-min drive) are both nearby.
What is there to do at Stage 12 Hotel by Penz and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Enjoy amenities such as a sauna, a steam room and a garden.
What's the area around Stage 12 Hotel by Penz like?
Stage 12 Hotel by Penz is in Innsbruck City Centre, a short 5-minute drive from Innsbruck (INN-Kranebitten) and 19 minutes' walk from Nordkette Mountains. Travellers love the hotel's prime location.
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Reviews
Stage 12 Hotel by Penz Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Location
9.2
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight every morning with a great selection of food and excellent quality. (21 reviews)
The spa area was comfortable and had great amenities. (3 reviews)
The property has a convenient garage parking and is close to a nearby park with scenic views. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
View
Breakfast
Bar
Mountain
Mountain view
Amenities
Towns
Reviews
Verified
10/10 Exceptional
2 Mar 2026
Staff were WONDERFUL and the room was better than expected. A truly wonderful stay. Highly recommended.
Greg
Greg, 2-night trip
Verified
10/10 Exceptional
4 Dec 2025
Great location, clean room, helpful staff.
Cathleen J
Cathleen J, 1-night trip
Verified
10/10 Exceptional
27 Dec 2025
Lovely room and attentive staff
Glenn
Glenn, 3-night trip
Verified
10/10 Exceptional
20 Jan 2026
Beautiful hotel right in the city center. The staff was very polite and helpful
Ashley
Ashley, 2-night trip
Verified
10/10 Exceptional
10 Jan 2026
Clean Room, Spotless bathroom, Great location with undeground parking right in the City Center.
Jose
Jose, 1-night trip
Verified
10/10 Exceptional
17 Apr 2026
x
Harald
Harald, 2-night trip
Verified
10/10 Exceptional
29 Dec 2025
Great location. Friendly staff. Excellent breakfast
Anthony
Anthony, 1-night trip
Verified
10/10 Exceptional
5 Oct 2025
This was one of the most beautiful places we have stayed, in an absolutely gorgeous little city.
Todd
Todd, 1-night trip
Verified
10/10 Exceptional
3 Jan 2026
Great staff
Thomas
Thomas, 1-night trip
Verified
10/10 Exceptional
13 Sept 2025
Fantastic location and place.
Fernando
Fernando, 1-night trip
Verified
8/10 Very good
28 Dec 2025
Clean room, Staff and Food
VENKATA MALLIKARJUNA RAO
VENKATA MALLIKARJUNA RAO, 3-night trip
Verified
10/10 Exceptional
5 Oct 2025
Great place to stay, in a perfect central location. Really lovely room with a great view.
Tom
Tom, 1-night trip
Verified
10/10 Exceptional
12 Dec 2025
Greatest location, couldn’t have been closer to the centre. Lovely staff and good sized room. Great water pressure on the shower too which is rare these days.
Definitely recommend and would 100% stay again
Rebecca
Rebecca, 3-night trip
Verified
8/10 Very good
9 Feb 2026
great
Thomas
Thomas, 3-night trip
Verified
10/10 Exceptional
21 Dec 2025
Staff very welcoming. Nice room. Good breakfast options.
Roderick
Roderick, 7-night trip
Verified
10/10 Exceptional
23 Dec 2025
Everything was great! Would highly recommend staying here. It’s also in a very convenient location. Sauna is very nice. The staff is extremely helpful and massive kudos to the lady who was managing the night shift on her own.
Mansi
Mansi, 3-night trip
Verified
10/10 Exceptional
18 Sept 2025
Walkable to all the sights.
Karen
Karen, 1-night trip
Verified
10/10 Exceptional
30 Sept 2025
Breakfast buffet was absolutely delicious !
Everything was in walking distance with so much to see and do around the area.
James
James, 3-night trip
Verified
10/10 Exceptional
16 Dec 2025
Excellent location and cleanliness of hotel is well maintained . The best breakfast buffet in Europe i ever had. Sad that we did get a room with the mountainous view .
Shwu Yng
Shwu Yng, 2-night trip
Verified
10/10 Exceptional
19 Feb 2025
Lovely place to stay and super central
Eloise
Eloise, 2-night trip
Verified
10/10 Exceptional
11 July 2025
Great location
JOHN
JOHN, 2-night trip
Verified
8/10 Very good
4 Jan 2026
Great breakfast buffet, spacious rooms and great to have a washer and dryer accessible for guests, but unfortunately bar staff were quite rude. Albeit that, an overall a pleasant stay.
Samantha
Samantha, 1-night trip
Verified
10/10 Exceptional
8 Dec 2025
Healthy breakfast with a wide variety of fruits, multiple types of yoghurt and great options for vegetarians and omnivores alike. Kind and helpful staff, great location close to the mall, main square and an easy walk from the train station and congress centre.
Nanda
Nanda, 3-night trip
Verified
10/10 Exceptional
1 Feb 2026
top
christian
christian, 2-night trip
Verified
10/10 Exceptional
3 Jan 2026
Everything great except the New Year's Eve dinner, which was overpriced and horrible.