Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only

4-star4 stars
Carretera Chetumal-Cancún 307, Fracc. Playa Paraiso, Playa del Carmen, QROO, 77710, Mexico

Playa del Carmen beachfront property with 2 restaurants and outdoor pool
  • Free cooked-to-order breakfast, free WiFi, and free parking
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Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • We stayed here 3 nights and although the room was beautiful with stunning sea views the…Dec. 9, 2017
  • The staff and place was absolutely what we needed. they were terrific.Oct. 15, 2020

Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only

from A$242
  • Honeymoon Suite, 1 King Bed, Ocean View
  • Pool View Suite
  • Ocean View Suite
  • Ocean Front Suite

What’s around Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only

Landmarks

  • On the beach
  • Maroma Beach - 45 min walk
  • El Manglar Golf Course - 30 min walk
  • Tres Rios Ecopark - 6.8 mi / 11 km
  • El Camaleon Mayakoba Golf Course - 8.3 mi / 13.4 km
  • Sanctuary of Hope and Time Capsule - 7.4 mi / 11.8 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 7.6 mi / 12.2 km
  • Quinta Avenida - 11.3 mi / 18.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 38 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking on site

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink
  • Free cooked-to-order breakfast daily
  • 2 restaurants
  • 3 bars/lounges
Things to do
  • Outdoor pool
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2015
  • Lift
  • ATM/banking
  • Rooftop terrace
  • Garden
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Private plunge pool
  • In-room massage available
  • Separate dining area
  • Number of living rooms
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 60-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Microwave
  • Kitchenette
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Not included

  • Airport transfers

Dining

Cavamar - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch and dinner.

The Blend - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Martini Bar - Onsite cocktail bar. Open select days.

Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only’s small print

Also known as

  • Senses Riviera Maya Artisan Resort Playa del Carmen
  • Senses Riviera Maya Artisan Resort
  • Senses Riviera Maya Artisan Playa del Carmen
  • Senses Riviera Maya Artisan
  • Senses Riviera Maya By Artisan Playa Paraiso Mexico
  • Senses Riviera Maya by Artisan Gourmet All Inclusive Adults Only

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: USD 1.4 per accommodation, per night
  • Resort fee: USD 10 per accommodation, per night

Optional extras

Airport shuttle service is offered for an extra charge of USD 135 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only

  • Does Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only offer free cancellation for a full refund?
    Yes, Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only currently open?
    This property is closed from October 29 2020 to October 31 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only?
    Yes, there's free self parking.
  • Is there a pool at Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only?
    Yes, there's an outdoor pool.
  • Are pets allowed at Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only?
    You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Are there restaurants at or near Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only?
    Yes, there are 2 onsite restaurants, featuring international cuisine and ocean views. Nearby restaurants include El Hashiru (14-min walk), Restaurante del Lago (2.1 mi), and Ginger (2.2 mi).
  • Is airport shuttle service offered by Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only?
    Yes, an airport shuttle is available. The charge is USD 135 per vehicle roundtrip.

Recent reviews

Very good 8.0 From 582 reviews

Poor 2.0
WORST SERVICE
don’t stay here!!
Joyci, us4 night trip
Good 6.0
Meh
This boutique hotel simply needed a little TLC and could have been amazing. The good: food, service, room decor and size. The bad: the AC was so loud we could barely sleep, it was so hot and no AC was on in any public place, must pay to upgrade to premium liquor, limited beach experience. Fortunately, we are local to the area and just needed a couples night away. However, we could barely sleep and when we asked them to fix the AC, they turned it to Vent with no air compressor to reduce noise - then offered no accommodation. Even as simple as a late checkout would have been a nice option but sadly, nothing. I’m sure COVID has impacted this hotel tremendously, but a small investment would go along way. OH: there is apparently free adult movies on the TV and a topless section - which was no bother, just surprising! We would give this hotel another chance after COVID. Beautiful views and laid back feel.
Ryan, us1 night trip
Exceptional 10.0
Cesar, Christian, and Bryan were the complete best! Loved the hospitality and the cleanliness of the hotel. Everyone was kind and welcoming.
Ivanka, us3 night trip with friends
Exceptional 10.0
Amazing Gem
Amazing gem in the middle of everything, the rooms were huge and gorgeous. I love this hotel because its only small, all inclusive, no gym,no nightclub was ok, all adults only hotel, relax atmosphere. I am there to enjoy what Mexico has to offer, we enjoyed the a la carte food breakfast and dinner,the view of the ocean,sunrise from the bedroom were amazing.Thank you to the people who made our stay magnificent , thank you to the servers Bryan, Cesar, Nilo, and Christian, thank you for the one that cleans our room 301.We stayed from Aug 7-13, 2020
Maria, us6 night trip
Exceptional 10.0
I stay in this hotel in 2019 with my mom Amazing Hotel - Great and fresh food!!! Definitely recommend here to stay!! It’s a relaxing place for adults - staff are so friendly - the daily bus going to Playa the Carmen is good!!!
Elizabeth, usFamily trip
Exceptional 10.0
Because it's a smaller resort, we felt individual attention. The staff was absolutely amazing !
Donna, us7 night trip with friends
Exceptional 10.0
The rooms were spacious and well maintained. Great views of the ocean front.
Davis's, us7 night romance trip
Exceptional 10.0
It was a great and peaceful experience, the people is very kind, the amenities are really good
us3 night romance trip
Exceptional 10.0
Great place to relax Not your typical all inclusive
us3 night romance trip
Very good 8.0
Not the proper one for Cancún Travel
Very nice and romantic room but no beach! It’s worthy to pay more but book a hotel in hotels zone in Cancún. You can walk and run in a endless beach in hotels zone but here nothing
ie1 night trip

Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only