Guests
All properties in Medellin, Antioquia, Colombia

City Plus Medellin

Hotel with 1 restaurants, connected to a shopping center, near Santafé Mall

  • Free continental breakfast, free WiFi, and free parking
From
A$82

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • City Plus Medellin
  • City Plus Medellin
  • Standard Room, 1 Queen Bed - Bathroom
  • Bathroom
  • City Plus Medellin
City Plus Medellin. Image 1 of 28.
1 / 28City Plus Medellin
Calle 4 Sur, # 43 A 08, Poblado, Medellin, 50022, Colombia
8.4.Very good.
  • Internet was terrible and did not work, no hot water on second day there, cable tv…

    Mar. 24, 2022

  • Staff is very friendly. Location is great. No fridge or microwave in room. Didn’t have…

    Feb. 11, 2022

See all 199 reviews

Official standards

This property advises that it adheres to CovidClean (Safehotels - global expert) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • gap period enforced between guest stays48 hours
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Dining options
Shopping
Convenient
  • Free breakfast
  • Free WiFi
  • Free parking
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 141 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free area shuttle
  • Fitness center
  • 24-hour business center

For families

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • In El Poblado
  • Santafé Mall - 8 min walk
  • Lleras Park - 18 min walk
  • El Tesoro Shopping Park - 30 min walk
  • Golden Mile - 3 min walk
  • Oviedo Shopping Center - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Double Beds

What’s around

Landmarks

  • In El Poblado
  • Santafé Mall - 8 min walk
  • Lleras Park - 18 min walk
  • El Tesoro Shopping Park - 30 min walk
  • Golden Mile - 3 min walk
  • Oviedo Shopping Center - 5 min walk
  • La Strada Mall - 5 min walk
  • EAFIT University - 13 min walk
  • Poblado Park - 15 min walk
  • La Frontera Park - 22 min walk
  • Lokkus Contemporary Art - 22 min walk

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 46 min drive
  • Aguacatala Station - 19 min walk
  • Poblado Station - 23 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)
map
See on map
Calle 4 Sur, # 43 A 08, Poblado, Medellin, 50022, Colombia

At a glance

Hotel size

  • This hotel has 141 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-1:00 PM
  • Check-out time is 1 PM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, covered onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/cafe
  • Microwave in a common area
  • Water dispenser

Things to do

  • Fitness facilities

Working away

  • 24-hour business centre
  • Number of meeting rooms - 4
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built – 2017
  • Lift
  • ATM/banking
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Egyptian-cotton sheets

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 95000 per vehicle (one-way, Maximum occupancy 4)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property accepts credit cards and cash.

Also known as

  • Hotel City Express Plus Medellin Medellin
  • City Plus Medellin Hotel
  • Medellin City Express Plus Medellin Hotel
  • City Express Plus Medellin
  • City Plus Medellin Medellin
  • City Plus Medellin Hotel Medellin
  • City Express Plus Medellin Medellin
  • City Express Plus Medellin Hotel
  • Hotel City Express Plus Medellin
  • City Express Plus Hotel
  • City Express Plus
  • City Express Plus Medellin

*See fees & policies for additional details or extra charges

FAQs

  • Yes, City Plus Medellin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 1:00 PM. Check-out time is 1 PM.
  • Yes, there's an onsite restaurant. Nearby restaurants include La Cafetiere de Anita (3-min walk), Brutal (4-min walk), and El Corral (4-min walk).
  • Yes, an airport shuttle is available. The charge is COP 95000 per vehicle one-way.
  • Maintain your daily exercise routine at the gym.
8.4.Very good.
  • 8.0.Very good

    It’s okey place for a night

    nahit, 1 night trip, Jan. 27, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Bonito, comfortable, y sobre todo limpio. Muy amables los empleados. Buena experiencia, muy recomendado.

    Magdalena, 1 night trip, Dec. 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Good hotel, good location, in front of 2 of the best malls in Medellin, Santa Fe and Oviedo

    Angel, 2 night family trip, Dec. 28, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Excellent location, staff was friendly.

    Sergio, 6 night family trip, Dec. 26, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Stay away from this hotel.

    I was not satisfy with this hotel as customer service was not good. They treat me as I was a criminal because I did not arrive with other guest that were staying with me, as I arrive early in an earlier flight than the other guest. Did not get a room until the night when my whole party was present. They probably scare you bring more people to the room or I don't know why. This is not a good service to not give you a room until all guest are present. Stay away from this hotel as customer service is non-existing.

    1 night trip, Dec. 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Beware of lengthy check-in delays but ok hotel.

    This is a convenient hotel and very reasonably priced. Continental breakfast is adequate but nothing special. Check-in service, however, was atrocious and took over 40 minutes. Too few staff. Too little focus on promptly progressing with waiting guests. We completed the documentary part of check-in earlier in the afternoon, but the key could not be released until after the scheduled check-in time. Yet, to our total disappointment, we were then bounced back in to the general check-in queue rather than someone from the check-in desk having the common sense, efficiency and professionalism to just hand over our room key card.

    Gerard, 1 night trip, Dec. 3, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Hotel does not live up to their rating

    I got to the hotel at 12:00 pm. I was tired and asked for an early check in. They told me check in was at 3:00 and they had no rooms clean. I sat in the lobby along with many others and was finally allowed to check in at 3:20 pm. I along with all the others waiting in the lobby were allowed to start checking in. It seemed all the rooms were cleaned and allowed to check in at exactly the same time. The rooms were small but comfortable. I called for a wake up call but the person didn’t speak English very well but I didn’t get the wake up call. I stayed at this particular hotel because on the Hotels,com site they advertised free airport shuttle. When I asked about shuttle times I was informed they didn’t have that service anymore. They did recommend a taxi site that worked with the hotel for 70,000 peso, so I booked one for an early pickup. Well upon checkout it seems that they didn’t have the taxi booked. After another 38 minutes I finally got a taxi booked for 125,000 peso and barely made my international flight. If the taxi driver hadn’t driven at a very fast speed, I would have missed my flight. I’ve stayed in many hotels that have gotten a good review and they lived up to their ratings. This hotel didn’t. I won’t stay here again

    Daylon, 1 night trip, Dec. 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice place, nice area clean

    Mikhail, 3 night business trip, Nov. 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Central to shopping restaurants and night life

    nicolas, 6 night family trip, Nov. 13, 2021

    Verified Expedia guest review

  • 6.0.Good

    Hotel promedio bien ubicado

    Es un hotel que está bien para una o dos noches, y en especial si no hay que pasar mucho tiempo allí. Habitaciones pequeñas. Un poco molesto el tema del ruido, se siente demasiado ruido de la gente que pasa o camina adentro del hotel. Está muy bien ubicado.

    Juan Pablo, 1 night business trip, Oct. 16, 2021

    Verified Hotels.com guest review

See all 199 reviews