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Venice Luxury Palace

City-center apartment, steps from Grand Canal

  • Free WiFi

Image gallery

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  • Duplex, 3 Bedrooms (Riva 9 Check-in online) - Room
  • Apartment, 5 Bedrooms (Riva 13 Check-in online) - Living Area
  • Apartment, 5 Bedrooms (Riva 13 Check-in online) - In-Room Dining
  • Duplex, 3 Bedrooms (Riva 9 Check-in online) - Room
Duplex, 3 Bedrooms (Riva 9 Check-in online) - Room. Image 1 of 521.
1 / 521Duplex, 3 Bedrooms (Riva 9 Check-in online) - Room
San Polo 1291, Venice, 20123, Italy, Italy
7.2.Good.
  • Rude staff - they are rude when you tell them issues with the property, and then ignore…

    Apr. 14, 2019

  • We stayed 2 nights at this apartment. It was in a calm area, walking distance to…

    Jul. 25, 2021

See all 49 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Contactless check-in is available

Guests rated location

Walkable
Dining options
  • Free WiFi
  • Parking available
  • Airport transfer
  • Kitchen
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 13 smoke-free apartments
  • Daily housekeeping
  • Self parking
  • Airport pick-up service
  • Terrace
  • Air conditioning

Feel at home

  • Cots/infant beds (surcharge)
  • Kitchen
  • Cookware, dishware and utensils
  • Stovetop
  • Microwave
  • Full-sized fridge/freezer

What’s around

  • In Venice City Center
  • Grand Canal - 2 min walk
  • Rialto Bridge - 5 min walk
  • Ca' Foscari University of Venice - 11 min walk
  • St. Mark's Basilica - 12 min walk
  • St. Mark's Square - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio (Riva 2 Check-in online)
  • Apartment, 1 Bedroom (Riva 4 Check-in online)
  • Apartment, 3 Bedrooms (Riva 6 Check-in online)
  • Apartment, 1 Bedroom (Riva 7 Check-in online)
  • Apartment, 1 Bedroom (Riva 8 Check-in online)
  • Duplex, 3 Bedrooms (Riva 9 Check-in online)
  • Apartment, 2 Bedrooms (Riva 10 Check-in online)
  • Apartment, 5 Bedrooms (Riva 13 Check-in online)
  • Superior Apartment, 2 Bedrooms, Canal View (Riva 3 Check-in online)
  • Standard Apartment, 1 Bedroom (Riva 11 Check-in online)
  • Superior Apartment, 2 Bedrooms (Riva 12 Check-in online)
  • Design Apartment, 1 Bedroom, Canal View (Riva 1 Check-in online)
  • Design Apartment, 2 Bedrooms (Riva 5 Check-in online)

What’s around

Landmarks

  • In Venice City Center
  • Grand Canal - 2 min walk
  • Rialto Bridge - 5 min walk
  • Ca' Foscari University of Venice - 11 min walk
  • St. Mark's Basilica - 12 min walk
  • St. Mark's Square - 12 min walk
  • St Mark's Campanile - 13 min walk
  • La Fenice Opera House - 14 min walk
  • Bridge of Sighs - 15 min walk
  • Piazzale Roma - 16 min walk
  • Doge's Palace - 16 min walk

Getting around

  • Marco Polo Airport (VCE) - 14 min drive
  • Venice (XVQ-Santa Lucia Rail Station) - 15 min walk
  • Venice Santa Lucia Station - 15 min walk
  • Venezia Santa Lucia Station - 17 min walk
  • Airport pick-up service
Profile: San Polo

Profile: San Polo

San Polo, the smallest of Venice’s 6 districts, lies within the curve of the Grand Canal and is connected to San Marco by the resplendent Rialto Bridge. The impressive Plaza Campo Polo, Venice’s second-largest square, is the district’s main focal point of activity, and in summer it turns into an outdoor cinema.

At the historical Rialto market, you can soak up the atmosphere of authentic Venice as you shop among the locals. Browse the fruit and vegetables at the colorful array of outdoor stalls and admire the variety of fresh fish and seafood in the covered hall of the Pescheria.

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San Polo 1291, Venice, 20123, Italy, Italy

At a glance

Size

  • 13 apartments
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests planning to arrive outside of normal check-in hours must contact this property in advance for online check-in instructions.
Guests must contact the property at least 7 days prior the arrival date to arrange check-in.
Reception hours are 8:30 AM-6:30 PM on December 24, 10 AM-8 PM on December 25, 8:30 AM-8 PM on December 31, and noon to 9:30 PM on January 1.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 35 per day)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

The manager

Speaks: English, French, German, Italian, Spanish

At the property

Services

  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1600
  • Lift
  • Terrace

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the apartment

Home comforts

  • Air conditioning
  • Iron/ironing board
  • Washer/dryer

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV

Stay connected

  • Free WiFi

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware and utensils
  • Dishwasher

More

  • Daily housekeeping

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.70 per person, per night for adults; EUR 1.40 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 2.50 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 95 per vehicle

Children & extra bedsPay at property

  • Cribs/infant beds are available for EUR 12.2 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

ParkingPay at property

  • Self parking costs EUR 35 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa and Mastercard. Cash is not accepted. 

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Venice Luxury Palace Apartment Venice
  • Venice Luxury Palace Apartment
  • Venice Luxury Palace Venice
  • Venice Luxury Palace Venice
  • Venice Luxury Palace Venice
  • Venice Luxury Palace Apartment
  • Venice Luxury Palace Apartment Venice

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Venice Luxury Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 35 per day.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is 10 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include All'Arco (3-min walk), Birraria La Corte (3-min walk), and Cantina Do Spade (3-min walk).
  • Yes, a shuttle from the airport to the hotel is available. The charge is EUR 95 per vehicle.
7.2.Good.
  • 6.0.Good

    Cold & Noisy: kept up all night, every night

    The apartment was lovely and modern and had great amenities. However, it was very very cold - we tried putting the heating on but the radiator just leaked all over the floor and the electric heater did nothing to heat the room, blowing cold air. I went to bed wearing 2 hoodies and have come home with a cold. It was also VERY noisy! We were woken up several times by people closing the metal main door. This led to us booking an early flight and going home a day early. I messaged the owners but just got ignored. I wouldn’t recommend staying here.

    Kerry, 3 night trip, Feb. 27, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The location of the reception office is extremely inconvenient and hard to find. They charged 60 euro for tourism tax when we checked in, despite Expedia listing it as 30 euro. You have to either pay 8 euro each for a water bus to get from the reception to the apartment itself, or walk half an hour through the maze of streets that you don't know to get there because they do not provide transport between them (they'll charge 8 euro each to transport your luggage for you, but then you still have to walk there). The location of the apartment itself was great. It was massive and had super comfy beds and was beautiful, with heated towel racks in the bathroom even. There was an annoying buzzing sound that was coming from the locked closet in the bathroom that was going on the whole time, but that was likely an electric issue with the hot water heater. The place could have been cleaner. The couch had obviously not been vacuumed in a while. All in all, it was a really nice stay. The reception situation could be FAR improved, and being charged double for the tourism tax definitely put a damper on our stay initially, but the apartment itself was lovely.

    3 night trip with friends, Nov. 27, 2019

    Verified Expedia guest review

  • 8.0.Very good

    When we arrived we found dirty dishes in the dishwasher. Along with dead bugs smushed on the bathroom walls. The pillows are very flat (paper thin) and not enough of them. There was a cabinet in the middle of the hall way inbetween the bed rooms and NONE of the doors locked not even the bathroom doors.

    Katie, 2 night family trip, Oct. 6, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    I liked the entrance in the building but once you get inside is a nightmare

    Lucia, 1 night family trip, Aug. 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This place is a beautiful palazzo with all the modern amenities. We stayed on the second floor but it had an elevator. Overall the place was clean and they provided us with everything we needed. It is close to everything in walking distance and you can take the vaporetto line 1 also at three minutes. I woild stay here again

    2 night family trip, Aug. 8, 2019

    Verified Expedia guest review

  • 6.0.Good

    Good place to stay

    The apartment was in a central location accessible to most places. The only disappointing part of the trip was how they rip off money moving luggages from the reception to the apartment.

    2 night family trip, Aug. 1, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The apartment was in a great location but we had issues with a lingering smell (maybe that is standard?) as well as lots of noise at night. The walls are paper thin and it feels like the people on the street are having a conversation right in your room.

    2 night romance trip, Jul. 16, 2019

    Verified Expedia guest review

  • 6.0.Good

    Check in was professional, but not friendly or easy. To have bags held upon early arrival, we had to carry all suitcases up 2-3 flights of stairs, would have been helpful to have help. It was nice for only 3 extra euros to have them delivered to the apartment as Venice is not an easy city to get around. The old apartment was beautiful, but not exceptionally clean. The bathroom smelled of urine and one of the showers only had a hand held sprayer with no where to mount it on the wall. The dishwasher was full of half washes dishes when we arrived, so full there was no room for any additional dishes to go in. There was no dish soap for me to try and run it again. I called the reception and they apologized and said some would come tomorrow to clean it, no one ever came and no soap ever appeared either. I called also to ask where the washer was, the lady was suppose to call me back when she found out, I never received a call back. We did eventually find the washer. The location was nice. Easy to get to from Public transport once you figured it out.

    2 night family trip, Jul. 10, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Fabulous location near Rialto Bridge. Nice size property for 4 people and large bathroom, Air con was great to have.

    3 night family trip, Jun. 26, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Freezing cold and they refused to turn the heating

    It was very cold and rainy. The management refused to put the heating on. It was 9 degrees celcius!! Terrible experience. Alao the kettle had so much limescale that tea was white before adding milk. Never use them again.

    Anna, 4 night trip with friends, May 3, 2019

    Verified Hotels.com guest review

See all 49 reviews