Hotel Madeiro

Photo gallery for Hotel Madeiro

Primary image
Superior Double Room, City View | Indoor spa tub
Indoor spa tub

Overview of Hotel Madeiro

Hotel Madeiro

3.0 star property
3-star hotel in El Poblado with spa

8.0/10 Very good

68 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is AU$82
Price available on 4/10/2022
Cra 37 #10a 20, EL POBLADO, Medellín, ANTIOQUIA, 50021
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Sauna
  • Steam room
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In El Poblado
  • Lleras Park - 5 min drive
  • Santafé Mall - 13 min drive
  • Botero Plaza - 18 min drive
  • Arvi Park - 68 min drive

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 38 min drive
  • Poblado Station - 20 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Madeiro

3-star hotel in the heart of El Poblado
A roundtrip airport shuttle, a terrace, and laundry facilities are just a few of the amenities provided at Hotel Madeiro. Indulge in a massage at Madeiro, the onsite spa. Free in-room WiFi is available to all guests, along with a steam room and a sauna.
Other perks include:
  • Free self parking
  • Tour/ticket assistance, smoke-free premises, and an elevator
  • Concierge services, a 24-hour front desk, and a front desk safe
  • Guest reviews speak well of the helpful staff and location
Room features
All guestrooms at Hotel Madeiro boast thoughtful touches such as jetted bathtubs and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
More amenities include:
  • Bathrooms with jetted tubs and rainfall showers
  • 41-inch Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 27 rooms


  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Parents must have child's birth certificate and photo ID*


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite parking available only on request
  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage


  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Sauna
  • Steam room


  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking


  • English
  • Spanish

Room amenities

Be entertained

  • 41-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service


  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Madeiro. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 80000 per vehicle (one-way)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.


  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards, debit cards and cash.

Property registration number rnt 53386

Also known as

Hotel Madeiro Medellin
Madeiro Medellin
Hotel Madeiro Hotel
Hotel Madeiro Medellín
Hotel Madeiro Hotel Medellín

Frequently asked questions

Does Hotel Madeiro offer free cancellation for a full refund?
Yes, Hotel Madeiro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Madeiro?
As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at Hotel Madeiro on 31 Oct 2022 start from AU$81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Madeiro?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Madeiro?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Madeiro?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel Madeiro?
Yes, an airport shuttle is available. The charge is COP 80000 per vehicle one-way.
What are the check-in and check-out times at Hotel Madeiro?
You can check in from 3 PM - anytime. Check-out time is 1 PM.
What is there to do at Hotel Madeiro and nearby?
Hotel Madeiro has a spa and a steam room.
Are there restaurants at or near Hotel Madeiro?
Yes. Nearby restaurants include Criminal Taco (3-min walk), Basilica (3-min walk), and Hanami Teppanyaki Sushi Bar (3-min walk).
Does Hotel Madeiro have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
What's the area around Hotel Madeiro like?
Hotel Madeiro is a short 3-minute walk from Lleras Park and 7 minutes' walk from Poblado Park. Travelers say this hotel is in a good location.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



4/10 Fair

My room had no windows and smaller than the pictures looked. But not having a window makes it feel even smaller. What was more frustrating, was that you are not allowed to have more than one guest in your room at a time. And that guest MUST present their ID at reception or they will not be allowed up to your room. Makes it hard to have any time of meeting or get together if you're only allowed one guest in your room. If you want additional guests you must pay roughly $20 per person extra. Next thing they did wrong was I asked reception to extend my stay 2 extra nights, but when I confirmed this the next day with a different person at the reception desk they only extended 1 one day extra and 2 two days extra as the previous agent had confirmed. So had to move hotels for the last night. I would NOT return to this hotel. There is only 1 desk agent and 1 cleaning person on duty. Do not expect any addition services.
James, 7-night business trip
Verified guest review

2/10 Poor

Andres, 1-night trip
Verified guest review

10/10 Exceptional

Good location close to many restaurants
Eric, 7-night trip
Verified Expedia guest review

4/10 Fair

Hay muchas cosas que pueden mejorar. El ascensor está en reparación y el desayuno es en el piso 6. El secador de cabello en mi habitación estaba dañado. Conversé con la administradora de estos temas y fue amable y me ofreció una cortesía.
Alfonso, 3-night trip
Verified Expedia guest review

10/10 Exceptional

SERGE G, 2-night trip
Verified Expedia guest review

8/10 Very good

Starbucks next door!
William, 3-night trip
Verified guest review

10/10 Exceptional

I liked the security, staff, clean units.
Herbert, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

Very noisy. You can hear everything in the hallways and housekeeping moving furniture around in other rooms. Housekeeping beat on the door when I was sleeping. They also called early in the morning when I was sleeping and said they had a repair person that needed in to fix the air conditioning not my room. The air conditioner was fine and I did not request that. The magnetic key lock stopped working.
2-night trip
Verified guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

17-night trip
Verified Orbitz guest review