4/10 Fair
9 Feb 2020
Lovely location, but weak room and services.
Lovely location and comparatively quiet beach versus other parts of the beach, BUT this is definitely a 2.5* hotel. First, there’s a substantial 200m hike from the road along the beach to reach the hotel. The WiFi is extremely weak and only works at the lobby/ restaurant. The rooms are reasonably-sized but very austere and of very poor design. I was fine with no TV, there there was no reading lamp. In my room there was quite a powerful AC unit but no controller. You’d have to be 7ft tall to reach the controller. An employee smiled and suggested that pulling the plug from the outlet was the only means of controlling the AC. There’s no hot water in the rooms - it must requested and brought via jugs. I had to request bath towels. The toilet seat didn’t stay up (no problem for women I guess). The mattress and pillows were fine and clean. The restaurant Food is ok, but there were no napkins at dinner, and during the day they ran out of 2 of the 3 beer styles they served. Staff were friendly, but they could use some guidance as to improving service levels.
Tom
Tom, 1-night trip
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