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Henann Crystal Sands Resort

Photo gallery for Henann Crystal Sands Resort

Aerial view
On the beach
2 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
Deluxe Room | Outdoor pool | 2 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers

Overview of Henann Crystal Sands Resort

Henann Crystal Sands Resort

5.0 star property
Upmarket beachfront hotel with spa, near D'Mall Boracay

8.8/10 Fabulous

217 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
Station 1, (In between boat station 1 and D'mall), Boracay Island, Malay Aklan, 5608

Room options

About this area

Getting around

  • Caticlan (MPH-Godofredo P. Ramos) - 3.3 miles/5.3 km
  • Airport shuttle (surcharge)

Restaurants

  • Tres Amigos - 2 min walk
  • Starbucks Coffee - 2 min walk
  • Manana - 2 min walk
  • Ole - 2 min walk
  • Lemon Cafe - 3 min walk

About this property

Henann Crystal Sands Resort

Henann Crystal Sands Resort is a great choice for your beach stay in Boracay Island. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Offering a beachfront location, Sapphire serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a poolside bar, a fitness centre and a children's pool. Fellow travellers like the pool and helpful staff.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 188 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
  • To enter the island, all guests must present a printed copy of their hotel booking reservation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle from 9:30 AM to 7 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Poolside bar
  • Swim-up bar

Travelling with children

  • Children's pool
  • Lifeguard on site

What to do

  • On the beach

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Lowered locks/deadbolt
  • Wheelchair-width doorways
  • Well-lit path to entrance

Languages

  • English
  • Filipino

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Henann Regeny Resort & Spa. Services include massages. The spa is open daily.

Dining

Sapphire – This beachfront restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of PHP 1800.00 per person (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for PHP 350.0 per night
  • Airport shuttle for children between the ages of 5 and 9 costs PHP 1100 (roundtrip)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Boracay Island
Henann Crystal Sands
Henann Crystal Sands Boracay
Henann Crystal Sands Resort Hotel
Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Resort Hotel Boracay Island

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Henann Crystal Sands Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at Henann Crystal Sands Resort?
As of 1 Dec 2022, prices found for a 1-night stay for 2 adults at Henann Crystal Sands Resort on 3 Dec 2022 start from AU$191, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Henann Crystal Sands Resort?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Henann Crystal Sands Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Henann Crystal Sands Resort?
Sorry, there's no on-site parking at Henann Crystal Sands Resort.
Is an airport shuttle service offered by Henann Crystal Sands Resort?
Yes, an airport shuttle is available from 9:30 AM to 7 PM on request. The charge is PHP 1800.00 per person roundtrip.
What are the check-in and check-out times at Henann Crystal Sands Resort?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Henann Crystal Sands Resort and nearby?
Henann Crystal Sands Resort has 2 outdoor pools and a spa, as well as a fitness centre and a garden.
Are there restaurants at or near Henann Crystal Sands Resort?
Yes, Sapphire offers beachfront dining and local and international cuisine. Nearby restaurants include Cyma (3-min walk), True Food (3-min walk) and Valhalla Bar & Restaurant (3-min walk).
What's the area around Henann Crystal Sands Resort like?
Henann Crystal Sands Resort is a short 1-minute walk from D'Mall Boracay and 5 minutes' walk from Station 1. Travellers say that this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.8/10

Staff & service

8.7/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Nick, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Arnel, 3-night trip
Verified Expedia guest review

2/10 Poor

Very poor customer service. Very rude staff. All they care about is how to make more money out of a desperate & tough situation wherein last minute accomodation is needed for family to stay together in the same property due to certain room guest limitation they are trying to reinforce, quotes increasing more & more throughout the day to make it more impossible for a family to stay together in the same hotel. Supervisor is not proactive in trying to make guests feel better in this tough situation. No one reached out at all. Manager is heartless, specifically tries to get as much money as she could get out of this situation by changing room rates each time asked & even offered to escort us parents out of the room by security stating visiting hours is only until 9 pm as we are trying to get our children including minor ones more comfortable before we transfer to another hotel. We were told kids either 5 or 7 y/o are considered adult all counted in the # of guests. First time we’ve heard this. Not a family oriented hotel environment. All about business & squeezing as much money from their guests they could possibly get, that’s all. Very frustrating for visitors like us from another country just trying to have quality time with family in Boracay.
Veronica, 3-night family trip
Verified Expedia guest review

8/10 Very good

Sky Pool staff were excellent. Front desk staff were also very accommodating and helpful. Tine at front desk was very helpful . Overall hennan crystal is highly recommended and will stay here again next time .
Zolita, 4-night family trip
Verified Expedia guest review

8/10 Very good

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Jackie, 3-night romance trip
Verified Expedia guest review

8/10 Very good

jocelyn, 3-night trip
Verified Expedia guest review

4/10 Fair

4-night trip
Verified Hotels.com guest review

8/10 Very good

Sean, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is beautiful and extremely clean if I had to do it allover again this will be my choice. The buffet for breakfast outstanding.
MIGUEL, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Christian, 2-night trip
Verified Hotels.com guest review