Oakwood Hotel & Residence Kuala Lumpur

The hotel was fine, staff were above average in friendliness, if not consistently "on point." For me, the location was OK as I had embassy business in the area, but I wouldn't recommend it for people wanting to sight-see in KL. All the real attractions of KL are away from here, including the good street food. There are some food options in the area, but mostly western food catering for the embassy staff and foreigners living in the area. The room was enormous, and more like a suite with a distinct lounge room/kitchenette and a big bedroom with a VERY comfortable king-size bed! The hotel, overall, was clean, quiet and comfortable, which are my absolute "must have's." BTW, I LOATHE WITH A PASSION captive portal internet access, and it ran pretty slow for the first couple of days. However, for the last 3 days I was there, it reached acceptable speeds. I'm not usually a breakfast person, but the one morning I did have breakfast, it was very good. Seems like a good spread, catering for many different types of people. I felt there was significant value for money in my stay, so I recommend the hotel for almost anyone with business in the area.

Booked Oakwood for one night at the last minute for the final night of our stay in Kuala Lumpur. It was a pity that we did not find it before! The property is very clean inside, and touches like bathrobe and slippers in the room made it feel even more luxurious in addition to the bathtub (not so common in hotels in KL). Separate living area with door to separate bedroom makes it feel like a true residence rather than a hotel. Breakfast was good with selection of different foods including made to order eggs/omelettes. Only drawback was location a bit far from station, but there is a free shuttle service at scheduled times. We took a taxi so it was not an issue. There are only a few restaurants in the area but there is also a restaurant on the premises, so again, not an issue. I would stay at this hotel again the next time in KL. Highly recommended.

very comfortable

Stayed 3 times over a month. Received very good service through our stay. Breakfast good and other facilities fabulous.

Excellent hotel and service, Great value.

Comfortable bed and nice. Toilet is spacious that I love it.

The location is not ideal it is literally in the middle of no where and too far from the action. On peak times it could take 30-40 minutes just waiting for a Grab car to come. The other thing to note is that this is a 4 star hotel, however, the bed sheets were always unclean with various stains including BLOOD stains. The sheets were also ripped from various places and this ruined our stay!!!

it was a nightmare. Smelly washroom. Terrible Pillow and Mattress. Very noisy Could not sleep neck pain next morning. I check out 7am in the morning and find better hotel.

The overall room was excellent but could be cleaner especially the bathroom. Very good size room and bed. Breakfast was okay nothing fancy. Location was perfect was within 30 minutes walk to Petronas Towers. As we was on the 6th floor and poolside we could hear the kids in the pool first thing in the morning.

I have stayed in many oakwood properties This one is by far the worst It should be rated 2 star Cleanliness & providing bathroom towels are not important to this hotel