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Citrus Grande Hotel Pattaya by Compass Hospitality

Photo gallery for Citrus Grande Hotel Pattaya by Compass Hospitality

Front of property – evening/night
2 outdoor pools
Outdoor spa tub
Deluxe Balcony Pool View. | Outdoor pool | 2 outdoor pools
Triple Daybed Room | 1 bedroom, minibar, in-room safe, individually decorated

Overview of Citrus Grande Hotel Pattaya by Compass Hospitality

Citrus Grande Hotel Pattaya by Compass Hospitality

5.0 star property
Luxury hotel with 2 restaurants, near Walking Street

6.4/10 Good

39 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
579 Khao Phra Tam Nak, Pattaya, Chonburi, 20150

Room options

About this area

What's nearby

  • In South Pattaya
  • Walking Street - 10 min walk
  • Pattaya Beach - 13 min walk
  • Pattaya Beach Road - 13 min walk
  • Jomtien Beach - 39 min walk
  • Central Pattaya - 9 min drive
  • Dongtan Beach - 11 min drive
  • Terminal 21 Pattaya - 13 min drive

Getting around

  • Utapao (UTP-Utapao Intl.) - 49 min drive
  • Pattaya Tai Station - 13 min drive
  • Pattaya Station - 14 min drive
  • Sattahip Ban Huai Kwang Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Punjabi Tadka - 5 min walk
  • Captain's Corner BBQ - 5 min walk
  • Bollywood Kurry - 7 min walk
  • Tanatan Gujarati Restaurant - 8 min walk
  • Swiss Food - 8 min walk

About this property

Citrus Grande Hotel Pattaya by Compass Hospitality

Citrus Grande Hotel Pattaya by Compass Hospitality offers an airport shuttle and a great location, putting you within a 15-minute walk of Walking Street and Pattaya Beach. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at Rodeo Bar & Grill, one of 2 restaurants, which serves local and international cuisine and is open for breakfast, lunch and dinner. This luxurious hotel also features a bar/lounge, a fitness centre and a children's pool. The pool and helpful staff get good marks from fellow travellers.

Languages

English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 512 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM until 2:00 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's club
  • Children's pool
  • Playground

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 10 buildings/towers
  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • 2 outdoor pools
  • Arcade/games room

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages

  • English
  • Thai

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Dining

Rodeo Bar & Grill – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Spice Asian Retreat – This restaurant specialises in Asian cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 420 per person (approximately)
  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Citrus Grande Hotel Pattaya Compass Hospitality
Citrus Grande Hotel Compass Hospitality
Citrus Grande Pattaya Compass Hospitality
Citrus Grande Hotel Pattaya Compass Hospitality
Citrus Grande Hotel Compass Hospitality
Citrus Grande Pattaya Compass Hospitality
Citrus Grande Compass Hospitality
Hotel Citrus Grande Hotel Pattaya by Compass Hospitality Pattaya
Pattaya Citrus Grande Hotel Pattaya by Compass Hospitality Hotel
Hotel Citrus Grande Hotel Pattaya by Compass Hospitality
Citrus Grande Hotel Pattaya by Compass Hospitality Pattaya
Citrus Grande Hotel Pattaya by Compass Hospitality Hotel
Citrus Grande Hotel Pattaya by Compass Hospitality Pattaya
Citrus Grande Hotel Pattaya by Compass Hospitality SHA Plus
Citrus Grande Hotel Pattaya by Compass Hospitality Hotel Pattaya

Frequently asked questions

Does Citrus Grande Hotel Pattaya by Compass Hospitality offer free cancellation for a full refund?
Yes, Citrus Grande Hotel Pattaya by Compass Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Citrus Grande Hotel Pattaya by Compass Hospitality?
As of 26 Jan 2023, prices found for a 1-night stay for 2 adults at Citrus Grande Hotel Pattaya by Compass Hospitality on 18 Feb 2023 start from AU$66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Citrus Grande Hotel Pattaya by Compass Hospitality?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Citrus Grande Hotel Pattaya by Compass Hospitality?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Citrus Grande Hotel Pattaya by Compass Hospitality?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Citrus Grande Hotel Pattaya by Compass Hospitality?
Yes, there's free self parking.
Is an airport shuttle service offered by Citrus Grande Hotel Pattaya by Compass Hospitality?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Citrus Grande Hotel Pattaya by Compass Hospitality?
You can check in from 2 PM - 2:00 AM. Check-out time is noon.
What is there to do at Citrus Grande Hotel Pattaya by Compass Hospitality and nearby?
Citrus Grande Hotel Pattaya by Compass Hospitality has 2 outdoor pools and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Citrus Grande Hotel Pattaya by Compass Hospitality?
Yes, there are 2 on-site restaurants, featuring local and international cuisine. Nearby restaurants include Punjabi Tadka (5-min walk), Captain's Corner BBQ (5-min walk) and Bollywood Kurry (7-min walk).
What's the area around Citrus Grande Hotel Pattaya by Compass Hospitality like?
Citrus Grande Hotel Pattaya by Compass Hospitality is a short 10-minute walk from Walking Street and 13 minutes' walk from Pattaya Beach. The local area is walkable and popular for its beaches.

Reviews

6.4

Good

6.4/10

Cleanliness

6.7/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Loved the concept of serving Beers/ wine as drinks on arrival never saw it any other hotel in Asia. Beautiful pool and cheap drinks by the bar. Fah at Breakfast was very helpful and smiling , they offer Select Guests choice of additional dishes from Breakfast menu. Turn down service with chocolates at the rate I paid is impressive- maybe Hotels in Thailand strive a lot to make people happy. The bed and pillows ere best- staff informed they were used by all reputed brand hotels.
Mat07, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice room and value
Needed a place last minute, and Citrus was available. Took a chance and it worked out great. What you want to know; bed was comfy, room clean, customer service great, price was great (4 bits), and room was modern. Its definitely a four star room. I will stay there again. Also, they gave me late check out upon request and the TV seemed great, but didnt watch so dont know channel selections.
tim, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Chris, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good hotel at a good location with lot of Indian restaurants nearby Very near to walking street 10mins walk
3-night trip with friends
Verified Expedia guest review

2/10 Poor

Absolute waste of money & pathetic hotel! So hotel did not gave us room till 5.00 PM - they said rooms are not clean and we had to wait for 2 hours. Rooms were very small, Bathroom were stinking. Last night of our stay - AC broke down from 3.00 AM to 11.00 AM - we had to sit in balcony entire night. Location of hotel was pathetic - not recommended for couple or family, by 10.00 PM the area was mini walking street. Hotel did not arrange bell boy to pick up luggage and swimming pool was very small and untidy.
2-night romance trip
Verified Hotels.com guest review

6/10 Good

william, 11-night trip
Verified Hotels.com guest review

8/10 Very good

Location: Excellent! Very close to everything but not in the Chaos Room: Excellent Front Desk Staff: Excellent, particularly the India National staff member who was super helpful (can't remember her name sorry) Breakfast buffet: Average at best and caters to Indians; do not eat from the buffet!! you should order from the menu as the Indian guests use their hands to take food from the buffet even though signs are posted, very unhealthy and disgusting. Pool: Awesome and not busy as most guests are Chinese or Indian and they do not utilise the pool, generally speaking Pool Service: TERRIBLE, just bring outside food and drink and ignore the signs like everyone else as the service is brutal!! Guest Rule: AMAZING! They allow guests and they check in with you to make sure the guest did not do anything untoward before allowing the guests to leave the hotel. This is reason enough to stay here. Overall: I would not return to this hotel but it was worth the money for my 4 Nights in Pattaya
4-night trip
Verified Expedia guest review

6/10 Good

Good Hotel but honestly time has caught up with this hotel, felt like I was staying in a luxury hotel in the 90's. Don't expect anything spectacular, but the best part of the hotel is the it is just a 5 mins walk from the Walking street.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel with awesome amenities.....the staff were super nice.....10minute walk from walking street.....
Vic, 4-night trip
Verified Expedia guest review

6/10 Good

Breakfast is good. Very small rooms . Does not look like 5 star hotel
3-night trip
Verified Orbitz guest review