Altinsaray Hotel

Photo gallery for Altinsaray Hotel

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Pool
Pool
Economy Double or Twin Room | Balcony
Double or Twin Room | Balcony

Overview of Altinsaray Hotel

Altinsaray Hotel

Beach hotel in Kusadasi with spa and beach shuttle

7.2/10 Good

67 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
Map
Yilanci Burnu Mevkii, Kusadasi, 09400
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
For families
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Ladies Beach - 2 min drive
  • Kusadasi Beach - 13 min drive
  • Ephesus Ruins - 29 min drive

Getting around

  • Adnan Menderes Airport (ADB) - 71 min drive
  • Samos (SMI-Samos Intl.) - 21.5 miles/34.6 km
  • Camlik Station - 21 min drive
  • Germencik Ortaklar Station - 28 min drive
  • Soke Station - 28 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

About this property

Altinsaray Hotel

Hotel on a private island
At Altinsaray Hotel, you can look forward to free self-serve breakfast, a roundtrip airport shuttle, and a poolside bar. This hotel is a great place to bask in the sun with a beach shuttle. Treat yourself to a deep-tissue massage, a body wrap, or a body treatment at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.
Other perks at this hotel include:
  • A seasonal outdoor pool and a children's pool
  • Free self parking
  • An area shuttle, luggage storage, and a 24-hour front desk
  • Concierge services
  • Guest reviews give good marks for the overall value, helpful staff, and WiFi
Room features
All guestrooms at Altinsaray Hotel boast comforts such as air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - noon
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*
  • Beach shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free self-serve breakfast each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Beach shuttle (surcharge)
  • Beach access

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Beach shuttle (surcharge)

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa

Languages

  • English
  • French

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam.

The spa is open daily.

Dining

Onsite venue - buffet restaurant.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one-way)
  • Area shuttle and beach shuttle service is offered for an extra charge

Renovations and closures

The property is closed between March 23 and April 30.

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:30 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Policies

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Also known as

Altinsaray Hotel Kusadasi
Altinsaray Kusadasi
Altinsaray
Altinsaray Hotel Hotel
Altinsaray Hotel Kusadasi
Altinsaray Hotel Hotel Kusadasi

Frequently asked questions

Is Altinsaray Hotel currently open?
The property is closed between March 23 and April 30.
Does Altinsaray Hotel offer free cancellation for a full refund?
Yes, Altinsaray Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Altinsaray Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Altinsaray Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 6:30 PM.
Are pets allowed at Altinsaray Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Altinsaray Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Altinsaray Hotel?
Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one-way.
What are the check-in and check-out times at Altinsaray Hotel?
You can check in from 2:00 PM - noon. Check-out time is noon.
What is there to do at Altinsaray Hotel and nearby?
Altinsaray Hotel has a spa and an outdoor pool, as well as a Turkish bath and a garden.
Are there restaurants at or near Altinsaray Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Mavi Balık (10-min walk), Kule Seafood Restaurant (11-min walk), and Cafe Center (14-min walk).
What's the area around Altinsaray Hotel like?
Altinsaray Hotel is a short 8-minute walk from Yilanci Burnu and 9 minutes' walk from Kusadasi Castle.

Overall score and ratings

7.2

Good

6.9/10

Cleanliness

7.6/10

Staff & service

6.3/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Good

Only that is likable is the distance view of the architecture from far away, from a distance. Once you get close and near to the building, you will be disappointed by the condition and malfunctioning of the doors of the rooms. Many doors to the rooms do not close or even open when you need to open. I was able to stay a very long time before the Expedia reservation. Only reason I chose to stay here was due to a mutual contact with the manager of the hotel. He is personable, social, and friendly. Beds are new and comfortable. Unfortunately, cleaning was extremely disappointing. Despite returning to stay in the same room days later, the dead fly was still stuck on the wall. It is disgusting and unbelievable housekeeping was not able to remove it from the wall. It was visible unless she was blind! What is more is, it is actually right above the head space of the bed. I stayed at several different rooms. Once, there was a used face mask forgotten hanging from the mirror of the make up desk. 2 of the rooms had a dripping AC unit from above where you could not get outside or open your balcony door. The dirty water was spraying with the wind so you could not sit or dry your towels on the balcony. Major renovation and repairs are needed urgently. Otherwise, the staff members are all very kind and nice. Except, the guy called Baris. He is negative and intending puns all the time. You can feel his negative energy even if when he is smiling. I tried to avoid him as much as I could
Tuba, 1-night trip
Verified Expedia guest review

8/10 Very good

It would be a nice improvement to have window screens to allow fresh air at night without mosquitos getting in.
1-night romance trip
Verified Expedia guest review

8/10 Very good

Nice and cheap but the rooms need updating
Rachael, 10-night trip
Verified Hotels.com guest review

4/10 Fair

The room is too small, too old. airconditionor didn't work properly.
1-night trip
Verified Expedia guest review

8/10 Very good

Property is great. Nice views The check inn was so easy. The only issue us that the beds squeak too much when you move at night. LOL
1-night family trip
Verified Expedia guest review

8/10 Very good

Lovely hotel we needed a base for our 4 day break in kusadasi as we planned on doing some sightseeing in the area. Really pleasantly surprised the hotel was lovely and spotlessly clean. It had a super swimming pool and the choices at breakfast were great...never ate in the evenings but the food smelled delicious. The bedrooms were basic but had a wardrobe,fridge and sage and the bathroom was obviously new with a powerful, hot shower. Would definitely stay here again....loved it!!!
Vicky, 3-night family trip
Verified Expedia guest review

4/10 Fair

Dinner caused diarrhea
Pros: - Polite and helpful staff - Great view (it was sea-view room) Cons: - Although it was half board, dinner was fixed menu (soup, salad, main dish and dessert) - Dinner caused diarrhea which made me rest for two days in the room - Bed linen was smelly - Wifi was quite weak - Walls are so thin that you think the people in neighboring rooms talk in your room
Muhammet Riza, 5-night romance trip
Verified Hotels.com guest review

8/10 Very good

Very nice
The reception staff are the face of the hotel, I experienced their extreme nice behavior, morning there are 2 girls , a young lady who could speak English (Gonca) and younger one who tries her best , and the gentleman at the night shift , all nice , add to that the manager , amazingly helpful, I forgot my car light on , they tried to understand to whom the car , I was there and I heard my car brand. I wanted to go somewhere the next day, the manager and the receptionist tried to help asking on the phone to reach my destination without westing my time. The positive energy in this hotel made even the guests pleasant, I had an operation with my leg , the moment I stepped in there was a guest helped me with the suitcase , I was not yet arrived the main door 😁. The breakfast area on the balcony with a breath taking view to the sea and the pleasant green trees. Cons: The mosquito net , not there unfortunately, although there were no mosquito at all yet, but it would be safer for later, I suggested to the night shift receptionist, he promised to pass the word to the manager, hopefully they will have them as soon as they can.
Imad, 2-night trip
Verified Hotels.com guest review

6/10 Good

I was expecting a sea view room, and received a partial sea view room, at a very noisy location near the street. Also coffee was not great, so I just had hot chocolate and tea.Entrance was very chilly (recommend that you put thick curtains at the door to keep cold air out of the reception, and install a heater. Very nice service from the man who took out bags up to the room and prepared our omelet.
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

The Altin Saray was a bit too quite for us. The rooms were quite small but were clean and nice in appearance, ours had a four post bed. The bathroom was not so good with black mold in the shower a broken hose and a clogged up shower head. The view from our room was lovely but the balcony was so small two people could not sit on it comfortably. The staff were very friendly . The pool area was very nice.It is a Traditional Turkish hotel so if you are not keen on Turkish food this is not for you.
Susan, 13-night romance trip
Verified Hotels.com guest review