SOHO KLCC by G Suites

First of all,our hosts i.e. Mr.Shay & Mr.Ronald, were very cooperative and helped us out in every way possible. They were excellent In service! A serviced suite is loaded with everything and you just have to live in it like another home! The suite was in a good condition with the amenities being the same. The price of the suite was also good for us.The location of the hotel is excellent because the KLCC area is walking distance with each mall near. The security measures to the suite are outstanding and the key cards are an Asset not to be lost! One thing that needs to be resolved is a Reception or a proper place rather than the room being kept right now! Just a suggestion also, the checking out time is not proper. It should be around 1 rather than 11 which is too early.

The pictures you have of this place is nothing like it looks. We were horrified by the cleanliness and the way this place is maintained is appalling. It was so embarrassing that I booked 3 units and not one was up to standard. My friends will probably never ask me to book anything again. The lady we dealt with said she will send a cleaner but still cockroaches were everywhere. the eggs of the roaches were in the drawers and even in the fridge. the units were not maintained and not nearly the condition that they look like on the site. We were 4 people and had 0 glasses, 3 coffee mugs, 2 bowls little cutlery and no clothes or anything to wash the dishes with. we requested this from day one but was just ignored.

1st day come water sink get problem same as 1st i stay in soho.. 2nd is about pool you want swim you pay..i already stay many Residance is free how come when you want to go to pool must pay..if come morning must pay and come afternoon must pay again..so terrible more money to pay.. 3rd is about parking so get trouble we stay and we pay actually is very far from lift it so problem when you want take your stuff and park the car far from lift..we pay more actually we get good service.. 4rd..about the room..i stay in master bedroom the bed sheat is not good..

Great views from our room at 41 and 15 floor. Big rooms so you feel like home. Very bad smell in our room in 15th flooor, but you get used to it. The best location in KL, very nearby KL tower, Twintowers and Bukit Bintang. Easy to grab a Grab for there and go all over KL. Especially thanks to Shay for coping with us, checking us in at 01:00am and ready to answer for all our questions. Great customer care and the deposit held was released immidiately after check out

We were a family of four. The 2 room apartment was comfortable enough for all of us. Apart from the additional charges for the pool and fitness room that was not stated clearly in the description, the rest of the amenities are as described. The only fault I can find in the apartment is not from the owners or the maintenance team. It was caused by previous occupants! Apparently there are people in this modern world who has no idea how to use a washing machine! The door lever on the pitiful machine was broken by people trying to force open the door when the machine was running. Also there are idiots who pour soap powder into the softener section. These culprits should pay for the damages they leave behind.