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Hotel Casa de la Palma Bed and Breakfast

Photo gallery for Hotel Casa de la Palma Bed and Breakfast

Exterior detail
Sun deck
Junior Double Room | Iron/ironing board, free WiFi, bed sheets
Junior Double Room | Bathroom | Shower, hair dryer, towels, soap
Front of property

Overview of Hotel Casa de la Palma Bed and Breakfast

Hotel Casa de la Palma Bed and Breakfast

2.5 star property
Bayfront Zihuatanejo Centro hotel with outdoor pool
8.8 out of 10 Fabulous
8.8/10 Fabulous

145 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
Map
Calle Ciruelos S/N, Centro, Zihuatanejo, GRO, 40890
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Children's pool
  • Coffee shop/cafe
  • Beach shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Communal living room
For families
  • Children stay free
  • Children's pool
  • Television
  • Terrace
  • Daily housekeeping
  • Free self-parking

Room options

About this area

What's nearby

  • In Zihuatanejo Centro
  • La Ropa Beach - 39 min walk
  • Zihuatanejo Bay - 2 min drive
  • Las Gatas Beach - 20 min drive
  • El Palmar Beach - 16 min drive
  • Varadero Beach - 37 min drive
  • Linda Beach - 38 min drive

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 19 min drive
  • Lazaro Cardenas, Michoacan (LZC) - 85 min drive
  • Beach shuttle (surcharge)

Restaurants

  • Cuattro Cycle Café & Té - 2 min walk
  • Taquería el Buen Pastor - 4 min walk
  • Carmelitas Cafe - 4 min walk
  • Taquería Flechita Roja - 4 min walk
  • Taqueria la Papa Loca - 4 min walk

About this property

Hotel Casa de la Palma Bed and Breakfast

Hotel Casa de la Palma Bed and Breakfast features a rooftop terrace and puts you 2 mi (3.3 km) from La Ropa Beach. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. A children's pool, a snack bar/deli and a terrace are other highlights. Fellow travellers say good things about the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 17 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until 10 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • On-site carport and garage

Off-site

  • Beach shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • Coffee shop
  • Coffee/tea in a common area
  • Shared fridge
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Children's games

What to do

  • Beach shuttle (surcharge)
  • Table football
  • Beach nearby
  • Whale watching nearby

Working away

  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Communal living room
  • An outdoor pool

Accessibility

  • Accessible bathroom (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Closed-captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Soap
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Local maps

Fees & policies

Optional extras

  • Beach shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Hotel Casa Palma Zihuatanejo
Casa Palma Zihuatanejo
Hotel Casa de la Palma
Casa La Palma Zihuatanejo
Hotel Casa de la Palma Bed and Breakfast Hotel
Hotel Casa de la Palma Bed and Breakfast Zihuatanejo
Hotel Casa de la Palma Bed and Breakfast Hotel Zihuatanejo

Frequently asked questions

Does Hotel Casa de la Palma Bed and Breakfast offer free cancellation for a full refund?
Yes, Hotel Casa de la Palma Bed and Breakfast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Casa de la Palma Bed and Breakfast?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Casa de la Palma Bed and Breakfast?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Casa de la Palma Bed and Breakfast?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Casa de la Palma Bed and Breakfast?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Casa de la Palma Bed and Breakfast?
You can check in from 3 PM - 10 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Casa de la Palma Bed and Breakfast and nearby?
Hotel Casa de la Palma Bed and Breakfast has an outdoor pool.
What's the area around Hotel Casa de la Palma Bed and Breakfast like?
Hotel Casa de la Palma Bed and Breakfast is a short 9-minute walk from Zihuatanejo Bay and 12 minutes' walk from La Madera Beach. The local area is walkable and popular for its beaches.

Reviews

8.8

Fabulous

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Very warm friendly atmosphere
Pamela, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lloyd, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing! Anna and staff are absolutely amazing. We felt welcome and cared for…it felt like family! From cold pool refreshing dips from hot days walking around or at the beach to terrace top beginning or end to your day…this place still our heart!!! The breakfast and service from Danna was exceptional and their great English to help with our tiny bit of Spanish and directions and of things to see
Bonnie J, 9-night trip
Verified Expedia guest review

8/10 Very good

The room was a bit dark as it was painted brown. But that was ok when you got used to it. This bed and breakfast was charming, the staff really nice, the breakfast enjoyable and sufficient. The coffee was good. It is conveniently located in the centre of Zihuatanejo, close to restaurants, the mercado, shops. It appears to have a dedicated clientele of return guests. All in all, it was a good place to spend a night.
Helen, 1-night family trip
Verified Expedia guest review

6/10 Good

Sweetness Abounds
If you're looking for a little place to stay that is affordable, centrally located and with the warmest hospitality ever, then you should book Casa de la Palma. Bring your own pillow if sleeping on hard pillows bothers you. Keep in mind that you will have stairs to climb, and other than the fresh fruit and good cup of coffee, the breakfast has nothing very nutritious or delicious to offer but the breakfast area is quite charming along with the smiling service.
pam, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Delightful place to stay in Zihua with easy access to anything you'd ever want within a short walk.
Kirk, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I'm in love with Zihua
The hospitality is outstanding! Adorable continental breakfast, super close to the centro/mercado for all kinds of eats and easy to access extremely economical public transportation to lots of destonations.
Linda, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Loves this delightful, local style hotel. All the markets, street food, restaurants and kindness all in one area. The staff is 6 ⭐️ star.
Verified Expedia guest review

10/10 Exceptional

Safe and clean. Ana was super helpful and sweet. It’s my wife and I here for one night and this is what I would consider a wife friendly hotel. The pool is clean as well.
John R., 1-night romance trip
Verified Expedia guest review

6/10 Good

I would not recommend
My reservation was lost despite arriving a little past the indicated check-in time of 3PM. I was told I was supposed to reconfirm. I only ever received one email confirming my reservation and in fact stating that I DIDN'T need to call to reconfirm. We ended up having to wait longer to get a room and was more expensive than the one I had originally booked. We were only staying one night to catch our flight the following day so for the price I think the place is ok. I would not recommend it for longer stays. Our room was on the second floor right by the stairs. With people constantly coming and going, it was not very pleasant to sleep. The street noise is also a constant at night. The pool water was a bit cloudy and our shower was too small. The shower curtain sticks to you if you aren't carefuI. It was also hard to keep the rest of the bathroom dry once you shower. I'd say the best part was the resident kitty cat.
Karla, 1-night family trip
Verified Hotels.com guest review