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Shangri-La Colombo

Photo gallery for Shangri-La Colombo

Exterior
On the beach
Outdoor pool, pool umbrellas, pool loungers
View from room
View from room

Overview of Shangri-La Colombo

Shangri-La Colombo

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Galle Face Green

9.4/10 Exceptional

259 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
The price is AU$360
Price available on 19/12/2022
Map
1 Galle Face, Colombo, 00200
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 51 min drive
  • Colombo Fort Station - 17 min drive
  • Bambalapitiya Railway Station - 18 min drive
  • Wellawatta Railway Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Golden Dragon - 8 min walk
  • Ginza Hohsen - 8 min walk
  • Navratna - 8 min walk
  • Sky Lounge - 9 min walk
  • The Bavarian - 10 min walk

About this property

Shangri-La Colombo

Shangri-La Colombo is a great choice for your beach stay in Colombo. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and aromatherapy. Central, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a rooftop terrace and a hot tub. Fellow travellers say good things about the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 541 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (50203 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An outdoor pool
  • Art gallery on site
  • Designer shops on site
  • Shopping centre on site
  • Bike parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Hindi

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Egyptian cotton sheets
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving features in guest rooms
  • LED light bulbs

Special features

Spa

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Central – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
The Capital Bar & Grill – This steakhouse specialises in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Capital Bar & Grill – On-site bar. Open daily.
Sapphyr Lounge – On-site lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in is available.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri Colombo Hotel
Shangri-La Hotel Colombo
Shangri-La Colombo
Hotel Shangri-La Hotel, Colombo Colombo
Colombo Shangri-La Hotel, Colombo Hotel
Hotel Shangri-La Hotel, Colombo
Shangri-La Hotel, Colombo Colombo
Shangri La Colombo
Shangri-La Hotel
Shangri-La
Shangri-La Colombo Hotel
Shangri La Hotel Colombo
Shangri-La Colombo Colombo
Shangri-La Colombo Hotel Colombo

Frequently asked questions

Does Shangri-La Colombo offer free cancellation for a full refund?
Yes, Shangri-La Colombo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Shangri-La Colombo?
As of 8 Dec 2022, prices found for a 1-night stay for 2 adults at Shangri-La Colombo on 19 Dec 2022 start from AU$360, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Shangri-La Colombo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Colombo?
Yes, there's an outdoor pool.
Are pets allowed at Shangri-La Colombo?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Shangri-La Colombo?
Yes, there's free self and valet parking. Electric car charging is available.
Is an airport shuttle service offered by Shangri-La Colombo?
Yes, an airport shuttle is available. The charge is USD 60 per vehicle one way.
What are the check-in and check-out times at Shangri-La Colombo?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing are available.
Is there an on-site casino at Shangri-La Colombo?
No, this hotel doesn't have a casino, but Bally's Casino (11-min drive) and Bellagio Casino (13-min drive) are both nearby.
What is there to do at Shangri-La Colombo and nearby?
Shangri-La Colombo has 2 bars, a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Shangri-La Colombo?
Yes, there are 3 on-site restaurants, featuring international cuisine. Nearby restaurants include Golden Dragon (8-min walk), Ginza Hohsen (8-min walk) and Navratna (8-min walk).
Does Shangri-La Colombo have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Shangri-La Colombo like?
Shangri-La Colombo is in the heart of Colombo, a short 1-minute walk from Galle Face Beach and 4 minutes' walk from Galle Face Green. Travellers say that this hotel is in a good location.

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Maheshika, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great deal when you book Horizon room so that you have access to the lounge. Totally worth it
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rashmika, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best hotels that my family and I have stayed in. We have used a lot of different hotels throughout the world and Shangri La Colombo ranks one of the best we have stayed in. Even with all the difficulties SL is in now, the hotel staff saw to our comfort without any complaints. I salute the staff and management for their gracious hospitality. Thank you!
Janaka, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Sri Lanka is in dire straits but Shangri-la makes you feel like you’re on a different planet. Great rooms, hospitality and is very affordable! I only wish they hired more women because all of their staff were men. As a lady traveler it could feel uncomfortable sometimes.
Simone, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Subo, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Krista, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ali, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything about this hotel is excellent. The staff are great, professional and friendly. They always try their vest to accommodate guests requests. From check in to check out, nothing is negative. Well done Shangri la Colombo. Would bring my family next time for sure.
Fahad, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Kara, 5-night trip
Verified Expedia guest review