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Mantra MacArthur Hotel

Photo gallery for Mantra MacArthur Hotel

Exterior
Minibar, in-room safe, desk, soundproofing
Fridge, coffee/tea maker
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Mantra MacArthur Hotel

UNESCO Sustainable Travel Pledge

Mantra MacArthur Hotel

4.0 star property
Canberra hotel with restaurant and bar/lounge, aimed at LGBTQ guests

8.4/10 Very good

782 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is AU$179
Price available on 6/2/2023
Map
219 Northbourne Avenue, Turner, ACT, 2601

Room options

About this area

What's nearby

  • In Turner

Getting around

  • Canberra, ACT (CBR-Canberra Intl.) - 18 min drive
  • Kingston Canberra Station - 14 min drive
  • Queanbeyan Railway Station - 22 min drive
  • Bungendore Station - 32 min drive

Restaurants

  • Tu Do - 13 min walk
  • Duxton - 13 min walk
  • The Front Gallery and Cafe - 15 min walk
  • 7 Village - 16 min walk
  • Pilot - 16 min walk

About this property

Mantra MacArthur Hotel

Located near a train station, Mantra MacArthur Hotel is a great choice for a stay in Canberra. Guests can visit the fitness centre for a workout or grab a bite to eat at Podilato CURRENTLY CLOSED, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 176 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 10:00 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (AUD 15 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • Caters to LGBTQ guests

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness centre

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • In-room safe

Special features

Dining

Podilato CURRENTLY CLOSED – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: AUD 200 per stay

Optional extras

  • Credit card charges are subject to an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for AUD 10.0 per day
  • Rollaway beds are available for AUD 40.0 per night

Parking

  • Self-parking costs AUD 15 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

<p>This property caters to LGBTQ guests.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Mantra MacArthur Hotel Turner
Mantra MacArthur Turner
Mantra MacArthur
Mantra MacArthur Hotel Hotel
Mantra MacArthur Hotel Turner
Mantra MacArthur Hotel Hotel Turner

Frequently asked questions

Does Mantra MacArthur Hotel offer free cancellation for a full refund?
Yes, Mantra MacArthur Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mantra MacArthur Hotel?
As of 5 Feb 2023, prices found for a 1-night stay for 2 adults at Mantra MacArthur Hotel on 6 Feb 2023 start from AU$179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mantra MacArthur Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mantra MacArthur Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mantra MacArthur Hotel?
Yes. Self-parking costs AUD 15 per night.
What are the check-in and check-out times at Mantra MacArthur Hotel?
You can check in from 2 PM - 10:00 PM. Check-out time is 10 AM. Express check-out and contactless check-out are available.
What is there to do at Mantra MacArthur Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Mantra MacArthur Hotel?
Yes, there's an on-site restaurant, Podilato CURRENTLY CLOSED. Nearby restaurants include Tu Do (13-min walk), Duxton (13-min walk) and Pialligo Estate (5.5 mi).
What's the area around Mantra MacArthur Hotel like?
Mantra MacArthur Hotel is in Turner, a short 18-minute walk from Corroboree Park. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

9.1/10

Cleanliness

8.9/10

Staff & service

8.1/10

Amenities

8.5/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Fair

Price
It was a shocking price to pay for a budget sized room
David, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

.
Jin Hui, 1-night trip with friends
Verified Wotif guest review

6/10 Good

While the reception staff did their best to assist me with this situation, I really have to leave this review because in staying in likely 100's of hotels in my life - this has never happened to me, and it probably hasn't happened to many other travellers. I moved the single couch/chair in my room closer to the desk on my first night in the room to watch a show on my laptop. To my absolute horror and disgust were 2 USED condoms on the floor beneath where the chair had been. I stood staring because I was just so taken aback at seeing that. I called reception (on my mobile phone because the in-house phone wasn't working) and asked her to come and see something disgusting I had just found in my room. I felt absolutely disgusted for her that she had to clean up that mess in front of me. I did discuss with the property manager the next morning as well. Of course everyone was very apologetic and they waved my parking fee for the inconvenience, which I appreciated, however hopefully the incident will lead to better cleaning processes for the whole hotel. The restaurant was also closed, which I had intended on using and hadn't been notified of prior to my stay, so that was an inconvenience. The staff were very nice and did give my room a full service the next day. As a result, it has probably deterred me from staying here again though.
Lauren, 2-night trip
Verified Wotif guest review

6/10 Good

Anne, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Danny, 3-night trip
Verified Wotif guest review

8/10 Very good

Jason, 1-night trip
Verified Wotif guest review

6/10 Good

The website did not mention that the restaurant was closed nor that there was no room service. The idea of housekeeping being an "extra" cost is absurd in a hotel and one that I have never encountered. Would not stay again.
heidi, 3-night family trip
Verified Wotif guest review

10/10 Exceptional

Affordable, clean and spacious standard hotel room and safe parking. The only thing I didn’t like is there is no lift from hotel lobby to the basement car park, you have to walk outside to get to the car park lift, a bit secluded.
Mary, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

I like that this hotel is close to lots of things like six minutes to the city centre and eight minutes to Westfield, and the hotel is very convenient and clean and the staff are freaking friendly awesome, and another thing is there was no microwave in our room so every time we want to warm up our food we need to go downstairs at concierge to do that which I didn’t like but overall I enjoyed my star
Binta, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Disappointed at no room service
Jennifer, 1-night family trip
Verified Wotif guest review