The Westin Yilan Resort

Photo gallery for The Westin Yilan Resort

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Presidential Villa, Non Smoking, Private Pool, 2 Bedrooms, 1 King Bed+2 Queen Beds | Pool
Pool
Honeymoon Studio, 1 King Bed, Non Smoking, Corner | Room
Villa, 2 Bedrooms, Non Smoking | Room

Overview of The Westin Yilan Resort

The Westin Yilan Resort

4.5 star property
Luxury hotel in Yuanshan with 2 restaurants and outdoor pool

8.8/10 Fabulous

367 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
No. 268, Section 3, Yongtong Road, Yuanshan, Yilan County, 264
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Hot springs
  • Breakfast available
  • Free children's club
  • Free train station pick-up
  • Free train station drop-off
  • 24-hour health club
  • 24-hour room service
  • Spa services
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Separate bathtub and shower

Choose dates to view prices

About this area

What's nearby

  • Jiaosi Hot Springs - 21 min drive
  • Wushi Harbor - 39 min drive

Getting around

  • Songshan Airport (TSA) - 77 min drive
  • Taoyuan International Airport (TPE) - 78 min drive
  • Wujie Erjie Station - 11 min drive
  • Yilan Station - 12 min drive
  • Wujie Zhongli Station - 13 min drive
  • Free train station pick-up
  • Free train station drop-off

About this property

The Westin Yilan Resort

4.5-star luxury hotel in a rural location
At The Westin Yilan Resort, you can look forward to an indoor mineral hot spring (onsen), a Japanese garden, and a playground. Treat yourself to spa services, such as a facial or a body treatment. Enjoy local and international cuisine and more at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • Self-serve breakfast (surcharge), free train station pick-up, and bike rentals
  • Hot springs on site, an electric car charging station, and a 24-hour front desk
  • Guest reviews speak well of the family-friendly amenities, helpful staff, and overall condition
Room features
All 91 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes.
More amenities include:
  • Pillowtop mattresses, down comforters, and free cribs/infant beds
  • Bathrooms with spring water tubs and hydromassage showers
  • Electric kettles, heating, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Transfers

  • Free train station shuttle from 10:30 AM to 4:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Self-serve breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free
  • Free children's club
  • Playground
  • Children's menu

What to do

  • Hot springs
  • Karaoke
  • Pool table

Working away

  • Meeting room
  • Conference space (1335 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Spa services

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Portable bathtub seats
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Accessible bathtub
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • 49-inch LCD TV

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Separate bathtub and shower
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 7:00 AM to 11:00 PM. There are hot springs open between 7:00 AM and 11:00 PM.

Dining

Seasonal Tastes - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Mai - This restaurant specializes in Japanese cuisine. Open daily.
Cafe Lounge - Onsite bar.

Fees & policies

Optional extras

  • Self-serve breakfast is offered for an extra charge of TWD 638 for adults and TWD 385 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Hot springs access available from 7:00 AM to 11:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including gloves, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Property registration number 243

Also known as

Westin Yilan Resort Yuanshan
Westin Yilan Resort
Westin Yilan Yuanshan
The Westin Yilan Resort Hotel
The Westin Yilan Resort Yuanshan
The Westin Yilan Resort Hotel Yuanshan

Frequently asked questions

Does The Westin Yilan Resort offer free cancellation for a full refund?
Yes, The Westin Yilan Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Westin Yilan Resort?
As of 26 Sept 2022, prices found for a 1-night stay for 2 adults at The Westin Yilan Resort on 4 Oct 2022 start from AU$343, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Westin Yilan Resort?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Westin Yilan Resort?
Yes, there's an outdoor pool.
Are pets allowed at The Westin Yilan Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Westin Yilan Resort?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at The Westin Yilan Resort?
You can check in from 3 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at The Westin Yilan Resort and nearby?
Onsite recreation at The Westin Yilan Resort includes hot springs. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club and spa services. The Westin Yilan Resort also has a garden.
Are there restaurants at or near The Westin Yilan Resort?
Yes, there are 2 onsite restaurants, featuring local and international cuisine. Nearby restaurants include Du Xiao Yue Restaurant (2.1 mi), 阿娘給的蒜味肉羹 (2.1 mi), and Balagov Ukrainian Cafe (2.5 mi).
Does The Westin Yilan Resort have rooms with private spa tubs?
Yes, each room has a spring water bathtub.
What's the area around The Westin Yilan Resort like?
The Westin Yilan Resort is a short 13-minute walk from Taiwan Bowl & Dish Museum and 17 minutes' walk from Pangxie Mao Pao Park.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Jack Liwei, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dominic, 1-night trip
Verified Expedia guest review

8/10 Very good

Theodore, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Lan Jung, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

Let’s talk about stinkin Roo-mors
In Yiran area, so far pleasant experiences at hotels such as Royal Chiao Hsi and MU JIAO XI HOTEL. This is the first time I’m staying here through a friends’ super HIGH recommendation for the Westin, but the photos are definitely a lot nicer than what you see in person. I realized I’m never trusting that friend’s recommendation again haha. We stayed one night in the deluxe room on the top floor. Pros: good service, 3rd floor rooms have high ceilings, comfortable bed. Cons: 1. the onsen tub is definitely a LOT smaller than expected (it can’t fit two people unless you like being a squatting loner in the tub). 2. Scenery is a parking lot. Would recommend guest to ask for the pond or the “tree” view. 3. What bothered me the MOST. the drainage smelled really bad. I felt bad because I thought it was my partner after using the toilet, but it was in fact sewage smell coming out of the pipe next to the toilet, we told the hotel staff but they just apologized and didn’t really comp us with anything, but it’s not their fault since we told them after we checked out and confirmed it was facility issue. Still though, no matter how friendly the staffs were, they could have made a gesture since we did bare with the smell ALL night. Not to mention our friends staying in the suite a few rooms over had a broken tv (that’s a different story). Overall, it was a pretty disappointing try-out.
1-night trip
Verified Hotels.com guest review

6/10 Good

Great spacious room, but got bad allergy while staying there not sure why. The facility is new and nice, staff are helpful, but need improvement on their food also their overly-heated hot spring.. :)
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Howard, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent resort.
Very clean, comfortable and all staff was very kind. Hot spring was very nice. The only downside to this hotel is that the swimming pool is smaller than expected.
Jiyoung, 1-night family trip
Verified Hotels.com guest review