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Hotel AWA

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Front of property
Private beach, beach yoga
2 indoor pools
2 indoor pools
Family Villa | Terrace/patio

Overview of Hotel AWA

VIP Access

Hotel AWA

4.5 star property
4.5-star beachfront hotel with spa, near Lake Llanquihue

9.4/10 Exceptional

45 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Ruta 225-CH Km 27, Sector Los Riscos, Puerto Varas, Los Lagos, 5550000

Guests rated this location 9.4/10 - Exceptional

Main amenities
  • 2 indoor pools
  • Airport shuttle
  • Coffee shop/cafe
  • Daily housekeeping
  • Fitness centre
  • Full-service spa
  • Marina
  • On a private beach
  • Restaurants and bar/lounge
  • Room service
  • Sauna
  • Steam room
For families
  • Daily housekeeping
  • Garden
  • Laundry facilities
  • Separate bath and shower
  • Television
  • Terrace

Room options

About this area

What's nearby

  • On a private beach

Getting around

  • Puerto Montt (PMC-Tepual) - 57 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Mirador De Ensenada - 6 min drive
  • Lake View Cafe - 11 min walk
  • El Sitio Restaurant - 7 min drive
  • Café Lahuel - 7 min drive
  • Noche Mexicana - 21 min drive

About this property

Hotel AWA

Hotel AWA offers a private beach where you can practice yoga. 2 indoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and body treatments. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A marina, a fitness centre and a sauna are other highlights at this luxurious hotel. Fellow travellers say good things about the helpful staff and location.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:30 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • BBQs
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On a private beach
  • Beach yoga
  • Shopping

Working away

  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 1 building/tower
  • 2 indoor pools
  • Built in 2016
  • Fireplace in reception
  • Fitness centre
  • Full-service spa
  • Garden
  • Library
  • Marina
  • Picnic area
  • Safe-deposit box at front desk
  • Sauna
  • Steam room
  • Terrace

Accessibility

  • Lift
  • Wheelchair-accessible parking

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Cable TV channels
  • Flat-screen television
  • MP3 docking station

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Dressing gowns and slippers
  • Electric kettle
  • Espresso maker
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

What to enjoy

  • Deck or patio
  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Jetted bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Shared accommodations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, AWA. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 80 per room (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 16 costs USD 0

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel AWA Puerto Varas
AWA Puerto Varas
AWA
Hotel AWA Hotel
Hotel AWA Puerto Varas
Hotel AWA Hotel Puerto Varas

Frequently asked questions

Does Hotel AWA offer free cancellation for a full refund?
Yes, Hotel AWA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel AWA?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel AWA?
Yes, there are 2 indoor pools.
Are pets allowed at Hotel AWA?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel AWA?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hotel AWA?
Yes, an airport shuttle is available. The charge is USD 80 per room one-way.
What are the check-in and check-out times at Hotel AWA?
You can check in from 3:00 PM - 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hotel AWA and nearby?
Have fun during the warmer months with activities such as beach yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. Hotel AWA also has a private beach, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Hotel AWA?
Yes, there's an on-site restaurant.
Does Hotel AWA have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Hotel AWA have any outdoor private spaces?
Yes, every room features a deck or patio.

Reviews

9.4

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing infrastructure and details!
Great stay! Loved the place. Grabbed a bike as well and was able to do a quick ride in morning. Breakfast was great. Dinner was not on par with the rest. Wouldn’t recommend dinner, given there are so many amazing places in town.
Vittorio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is serene and beautiful, and the staff surpasses all expectations. Everything was top notch. We enjoyed a winter getaway, and watching the changing moods of the lake was enchanting. The staff arranged for a bike to zip lining, which was an amazing opportunity to see more of the gorgeous surroundings - truly fun!
Ellen, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Expedia guest review

8/10 Very good

Excelente hotel, vista maravillosa
El hotel es precioso, los dormitorios grandes con una vista increíble al lago y al volcán. Está a 17 km de puerto varas por lo q se necesita auto. La comida rica. La cama y ropa de cama excelente. No recomiendo pagar por la suite porque tiene un living oscuro y sin vista, basta con la pieza standard q es amplia. El problema q tuvimos fue q no funcionaba el aire acondicionado… nos cambiaron a 3 dormitorios y en ninguno funcionó.
Vista pieza
stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

An excellent experience. Great location. Great restaurant. Nice pool and spa. Very friendly staff. Great room. Terrific views
Larry, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Incredible hotel and location
Tyson, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Other than a tiny gym i thought this property lived up to expectations as by far the best in this part of chile.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Stuart, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was perfect. Unpretentious luxury. Every detail is considered. Stay here. You’ll never regret it
RItu-Tim, 2-night romance trip
Verified Orbitz guest review