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All properties in Oaxaca, Oaxaca, Mexico
1 room, 2 adults

Hotel Santa Helena Plaza

2.5-star2.5 stars
Galeana 304, Col. Centro, Oaxaca, OAX, 68000, Mexico

Hotel with outdoor pool, near Benito Juarez Market
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 12 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • The hotel and the pool were clean and cute, and the staff was nice. The cleaning staff…Mar. 5, 2018
  • Great rooms with pool but in lousy neighborhood. You have to walk 6-8 blocks over broken…Apr. 5, 2018

Hotel Santa Helena Plaza

from A$82
  • Room, 1 King Bed
  • Double Room, 2 Queen Beds

What’s around Hotel Santa Helena Plaza

Top spots nearby

Recommended by this property

  • Benito Juarez Market (5-minute walk)
  • Zocalo Square (6-minute walk)
  • Oaxaca Cathedral (6-minute walk)
  • Oaxaca Textile Museum (8-minute walk)
  • Graphic Arts Institute of Oaxaca (10-minute walk)
  • Oaxaca Ethnobotanical Garden (11-minute walk)
  • Monte Alban (39-minute walk)
  • Tule Tree (10.2 km)

Getting around

  • Oaxaca, Oaxaca (OAX-Xoxocotlan Intl.) - 22 min drive

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Things to do
  • Outdoor pool
Working away
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility
Languages Spoken
  • Spanish

In the room

Home comforts
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Hotel Santa Helena Plaza’s small print

Also known as

  • Hotel Santa Helena Plaza Oaxaca
  • Santa Helena Plaza Oaxaca
  • Santa Helena Plaza
  • Hotel Santa Helena Plaza Hotel
  • Hotel Santa Helena Plaza Oaxaca
  • Hotel Santa Helena Plaza Hotel Oaxaca

Policies

This property does not have elevators.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very good 8.2 From 35 reviews

Good 6.0
Bare bones, but fine
The hotel and the pool were clean and cute, and the staff was nice. The cleaning staff actually did a great job every day... leave them a tip, they deserve it. The beds were comfortable. The restaurant was not open during our visit and it did not appear to have been for some time. It was just a covered patio next to the pool with some dining sets. There was a vending machine in the lobby which was unplugged at night and remained unplugged until a guest would attempt to use it in the morning. This meant that the beverages were warm until enough time had passed for the refrigeration to do its job. No ice machine. The location is fairly central. Its just a 10 minute walk from the Zocalo, there are street vendors all around for fruit, tacos, and shops to purchase beverages. Overall, it is clean, close to the landmarks and parks, but definitely not for those who want to walk out of their hotel right into a main tourist area or pretty coloniel architecture. You have to pay more to be closer to that. The hotel was primarily empty, which felt a little odd. Parking available on premise. The pool makes it worthwhile, bring your own snackes, beverages, a speaker and enjoy. Suggested for younger travelers on a budget, not for older guests or those who need more amenities then just the very basics.
us4 night trip with friends
Exceptional 10.0
nice hotel, lousy neighborhood
Great rooms with pool but in lousy neighborhood. You have to walk 6-8 blocks over broken sidewalks to the plaza/cathedral, noisy, bus fumes in your face. But the other side of town near Santo Domingo church is just charming and wonderful; lots of little charming colonial hotels in that area, wonderful cafes, shops, and restaurants (where I will stay on my next trip to Oaxaca). I got cards and some of the hotels are La Noria, Abu (like a chic Italian hotel), Antigua, Oaxaca Real, for around $1500 per couple, under $100 american. All the bldgs, streets, and sidewalks are kept in good repair in that area, 10 minute walk to the plaza/cathedral. The poshest hotel in that area is the Quinta Real, fantastic place in an old convent, but pricey.
Nick, usOther trip
Good 6.0
I loved that they had a pool, but it was ambient temperature and too cold to swim. The reclining chairs around the pool were a lovely touch, however they were in disrepair. The hotel overall is a beautiful property but there were areas that could have been better maintained. We had not the best experience with the service in that the night staff is totally disconnected from the day staff. It appears the hotel is looking for additional personnel, and I’m assuming that they know that this is an issue. The Internet service is absolutely unreliable no matter where you go. Night staff did not know how to reset the Internet modem/router.
Sara, usOther trip
Very good 8.0
Hotel Santa Helena Plaza
The hotel was very peaceful and the room was super clean. There aren’t many amenities but the room rates are quite inexpensive. The furnishings offer old world Mexican charm but bed linens and towels could use an upgrade. The location is a short walk to the big cathedral which is another few blocks to the Zocalo. The pool area is nice, There’s a pretty mural in the cantina area. The pool is not heated but probably very refreshing when it’s super hot. The staff was friendly and helpful when I needed to call a taxi. They are very hands off once you check in. I’d say this is a good value hotel and seemed to have mostly nationals as guests.
Lydia, us2 night trip with friends
Very good 8.0
Some pros, some cons
On the one hand, not a nice neighborhood, and most special requests (like for late check out or using a microwave for a moment) were answered with “no”. On the other, clean, bright, spacious rooms, high water pressure and plenty of hot water, nice pool and outdoor area. Closest great coffee is Caracol Purpura (7 min walk), 15 minute walk to the downtown centre (good if you’re obsessed with getting a lot of steps per day as I am), 10 min walk to best bakery in Mexico (Boulenc), 15 min walk to the Guelaguetza stadium if you’re adventurous and like climbing stairs.
Eric P, ca5 night romance trip

Hotel Santa Helena Plaza

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