See all properties

Choose dates to view prices

Lao Cai Royal Hotel

Photo gallery for Lao Cai Royal Hotel

Deluxe Twin Room, Smoking, River View | Premium bedding, memory-foam beds, minibar, in-room safe
Indoor pool, outdoor pool
Front of property – evening/night
Deluxe Room, 1 King Bed | Premium bedding, memory-foam beds, minibar, in-room safe
Restaurant

Overview of Lao Cai Royal Hotel

Lao Cai Royal Hotel

4.0 star property
4-star Lao Cai hotel with full-service spa, connected to a shopping centre

1 verified Hotels.com guest review

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
So 86, Duong Duyen Hai, Phuong Duyen Hai, Lao Cai
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Nightclub
  • Free bus station shuttle
  • 24-hour fitness centre
  • Sauna
  • Free use of bicycles
  • Children's pool
  • Pool bar
  • 24-hour room service
For families
  • Children's pool
  • In-room childcare (surcharge)
  • Cookware, dishware and utensils
  • Private bathroom
  • Separate dining area
  • Premium TV channels

Room options

About this area

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 164 min drive
  • Lao Cai Train Station - 8 min drive
  • Airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free bus station shuttle

Restaurants

  • Nhà Hàng Hồng Long - 3 min drive
  • 德克士 - 3 min drive
  • New Cafe - 14 min walk
  • Thắng Cố Mường Khương A Quành A Đây Rồi Chính Hắn Đây - 3 min drive
  • Vit Quyen - 3 min drive
Map

About this property

Lao Cai Royal Hotel

A great choice for a stay in Lao Cai, Lao Cai Royal Hotel features a nightclub and offers an airport shuttle (available 24 hours) for VND 1500000 per vehicle. Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with hot stone massages or reflexology. Other highlights at this upmarket hotel include an indoor pool, an outdoor pool and a poolside bar.

Languages

Chinese (Mandarin), English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 96 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free covered on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site carport

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Free bus station shuttle

Off-site

  • Shopping centre shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Childcare in room (surcharge)
  • Baby bath

What to do

  • Snorkelling
  • Karaoke
  • Shopping
  • Pool table
  • Pachinko

Working away

  • Computer station
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Bike repair services
  • Bike cleaning
  • Bike storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool
  • Shopping centre on-site
  • Bike parking
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Lockers available

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in stairwells
  • Wheelchairs available on site
  • Closed-captioned TV
  • Visual fire alarm
  • Doorbell and phone notifications
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 46-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini fridge
  • Free bottled water
  • Cookware, dishes and utensils
  • Children's dinnerware
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Restaurant dining guide

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include hot stone massages and Thai massages. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: VND 500000 per person, per day

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 1500000 per vehicle (one-way. Maximum occupancy 1)
  • Shopping centre shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children costs VND 700000 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Policies

Long-term renters welcome.
This property uses a grey water recycling system.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on 14 February.

Also known as

Lao Cai Royal
Lao Cai Royal Hotel Hotel
Lao Cai Royal Hotel Lao Cai
Lao Cai Royal Hotel Hotel Lao Cai

Frequently asked questions

Does Lao Cai Royal Hotel offer free cancellation for a full refund?
Yes, Lao Cai Royal Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Lao Cai Royal Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Lao Cai Royal Hotel?
Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Lao Cai Royal Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Lao Cai Royal Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Lao Cai Royal Hotel?
Yes, an airport shuttle is available. The charge is VND 1500000 per vehicle one-way.
What are the check-in and check-out times at Lao Cai Royal Hotel?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at Lao Cai Royal Hotel and nearby?
Have fun with on-site activities such as snorkelling and cycling. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Lao Cai Royal Hotel also has a nightclub and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near Lao Cai Royal Hotel?
Yes, there's an on-site restaurant.
Does Lao Cai Royal Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Lao Cai Royal Hotel like?
Lao Cai Royal Hotel is a short 13-minute walk from Thuy Hoa Park and 13 minutes' walk from Hekou Customs Site.

Reviews

2.0

4.0/10

Cleanliness

2.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

2/10 Poor

Sang yong, 5-night business trip
Verified Hotels.com guest review