Guests
All properties in Saint Ferreol les Neiges, Quebec, Canada

Complexe Les Neiges

Mountain hotel within easy reach of Jean Larose Falls

  • Free WiFi and free parking
From
A$117

Image gallery

  • Deluxe Loft, 2 Bedrooms - Guest Room
  • Deluxe Loft, 2 Bedrooms - Guest Room
  • Pool
  • Deluxe Loft, 2 Bedrooms - Reception
  • Deluxe Loft, 2 Bedrooms - Guest Room
Deluxe Loft, 2 Bedrooms - Guest Room. Image 1 of 31.
1 / 31Deluxe Loft, 2 Bedrooms - Guest Room
1910 Boulevard Les Neiges, Saint Ferreol les Neiges, G0A 3R0, QC, Canada
8.0.Very good.
  • Good spot close to the mountain. Clean and functional.

    Dec. 27, 2021

  • Like the decor, clean rooms. Bathroom could use some update.

    Oct. 8, 2021

See all 263 reviews

Official standards

This property advises that it adheres to COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser

Guests rated location

Easy parking
Quiet
Safe
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 25 smoke-free guestrooms
  • Seasonal outdoor pool
  • Terrace
  • Garden
  • Self-serve laundry
  • Meeting room

For families

  • Playground on site
  • Fridge
  • Private pool
  • Television
  • Free toiletries
  • Hydromassage showerhead

What’s around

  • Mont Sainte-Anne - 28 min walk
  • Jean Larose Falls - 20 min walk
  • Le Grand Vallon Golf Club - 29 min walk
  • Canyon Ste-Anne - 1.4 mi / 2.2 km
  • Cap Tourmente National Wildlife Area - 8.4 mi / 13.5 km
  • Parc de la Chute-Montmorency - 19.4 mi / 31.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, Mezzanine
  • Classic Studio, 1 Queen Bed
  • Family Studio, 2 Queen Beds
  • Deluxe Loft, 2 Bedrooms
  • Family Condo, 2 Double Beds, Kitchen, Mezzanine
  • Basic Quadruple Room

What’s around

Landmarks

  • Mont Sainte-Anne - 28 min walk
  • Jean Larose Falls - 20 min walk
  • Le Grand Vallon Golf Club - 29 min walk
  • Canyon Ste-Anne - 1.4 mi / 2.2 km
  • Cap Tourmente National Wildlife Area - 8.4 mi / 13.5 km
  • Parc de la Chute-Montmorency - 19.4 mi / 31.3 km

Getting around

  • Jean Lesage International Airport (YQB) - 46 min drive
map
See on map
1910 Boulevard Les Neiges, Saint Ferreol les Neiges, G0A 3R0, QC, Canada

At a glance

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 4:00 PM - 6:00 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Things to do

  • Ice skating on site
  • Playground on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Working away

  • Number of meeting rooms - 1

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1985
  • Garden
  • Picnic area
  • Terrace

Languages Spoken

  • English
  • French

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Private pool
  • Yard
  • Individually decorated

Freshen up

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Access via exterior corridors

Special features

Recreation

On Site

  • Ice skating on site
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Fees & policies

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:30 AM to 9:30 PM
  • The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Complexe Neiges Condo Saint Ferreol les Neiges
  • Complexe Les Neiges Hotel Saint Ferreol les Neiges
  • Complexe Neiges Condo
  • Complexe Neiges Saint Ferreol les Neiges
  • Complexe Neiges
  • Complexe Les Neiges Hotel
  • Complexe Les Neiges Saint Ferreol les Neiges

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Complexe Les Neiges does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's a seasonal outdoor pool. Guests have pool access from 9:30 AM to 9:30 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Le St-Bernard (2 mi), A Chacun Son Pain (3.6 mi), and Radio Cafe (3.6 mi).
  • Have fun with onsite winter activities like ice skating. Additional recreation nearby includes hunting. Enjoy amenities like private pools, a picnic area, and a garden.
8.0.Very good.
  • 8.0.Very good

    Very close to base of Mont Sainte Anne. Some road noise as busy road

    christopher, 2 night trip, Oct. 4, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Our room was quiet, downstairs on the other side of a busy road. Great location for the activities we wanted to do. The lady we dealt with was very friendly. The shower was not working well. The decoration wasn't to my liking, the colors, old tablecloth.

    Linda, 2 night family trip, Sep. 29, 2021

    Verified Expedia guest review

  • 2.0.Poor

    I have pic cockroach in room, door broken never ever book again here

    Raj, 1 night family trip, Aug. 29, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I would stay here. It’s such a good value.

    Angad, 1 night family trip, Aug. 28, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Pictures are not showing the real condition of the room and interior. Very old and ugly. The pillow case was strained. Unpleasant place to stay even for one night. No air conditioner. The staff was nice and friendly though.

    Yevgeniya, 1 night family trip, Aug. 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Belle place, lit confortable

    Anne Pier, 1 night trip, Aug. 24, 2021

    Verified Expedia guest review

  • 6.0.Good

    Be aware No AC.

    This hotel is like a rental apartment system. No reception, keys in lock box, service reachable only by phone, no humans to see or talk to, and most importantly, NO AC available in the room, just a mobile fan that reminds me of my childhood. Sofa bed is challening to open when the dining table is in front of it and no room to move it away. I think this hotel and this area is convenient in the winter for ski fans, not much in the heat of the summer although there is an outdoor pool and a simple not that functional play set for kids. There are better hotels I discovered while passing by if you are looking foe more comfort and service in that area.

    Hady, 1 night family trip, Aug. 22, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Well located but no air conditioned so too hot for the summer. Friendly staff , room was smelly but good for one night. Noisy environment, we could hear neighbors at night even after 11pm

    Efrain, 1 night family trip, Aug. 20, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Close to Mont-Sainte-Anne & Charlevoix region. The room was clean and well furnished (one bed with small kitchen).

    Jean-Marc, 2 night romance trip, Aug. 20, 2021

    Verified Expedia guest review

  • 6.0.Good

    Bedsheets were dirty, there was a pedestal fan that was not working properly and making sound that keep us all awake the most of the night

    1 night family trip, Aug. 18, 2021

    Verified Expedia guest review

See all 263 reviews