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Complexe Les Neiges

Photo gallery for Complexe Les Neiges

Superior Room, Mezzanine | Individually decorated, blackout curtains, iron/ironing board, free WiFi
Courtyard view
Front of property
Standard Room, 1 Queen Bed (Kitchenette) | Individually decorated, blackout curtains, iron/ironing board, free WiFi
Superior Room, Mezzanine | Individually decorated, blackout curtains, iron/ironing board, free WiFi

Overview of Complexe Les Neiges

Complexe Les Neiges

3.0 star property
Mountain hotel within easy reach of Le Saint-Ferreol Golf Course
8.0 out of 10 Very good
8.0/10 Very good

414 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Laundry facilities
  • Non-smoking
Map
1910 Boulevard Les Neiges, Saint Ferreol les Neiges, QC, G0A 3R0
Main amenities
  • Seasonal outdoor pool
  • Terrace
  • Garden
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Picnic area
  • Playground
For families
  • Children stay free
  • Playground on site
  • Fridge
  • Private pool
  • Television
  • Garden

Room options

About this area

What's nearby

  • Mont Sainte-Anne - 28 min walk
  • Basilica of Sainte-Anne-de-Beaupré - 9 min drive

Getting around

  • Jean Lesage International Airport (YQB) - 46 min drive

Restaurants

  • Restaurant Chez Bolduc - 6 min drive
  • McDonald's - 9 min drive
  • Microbrasserie des Beaux Prés - 10 min drive
  • A Chacun Son Pain - 6 min drive
  • Rôtisserie St-Hubert - 9 min drive
Map

About this property

Complexe Les Neiges

Complexe Les Neiges puts you 1.5 mi (2.3 km) from Mont Sainte-Anne. Guests can enjoy the seasonal outdoor pool, and hiking/biking trails, mountain biking and cross-country skiing are nearby. A terrace and a garden are other highlights. Fellow travellers say good things about the convenient parking and pool.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests will receive lockbox information
  • A virtual front desk provides assistance to guests

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Pool toys
  • Fence around the pool

What to do

  • Ice skating
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Skiing lessons nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • Meeting room

Services

  • Concierge services
  • Laundry facilities
  • Pool loungers
  • Virtual front desk

Facilities

  • 1 building/tower
  • Built in 1985
  • Garden
  • Picnic area
  • Terrace
  • 18 holes of golf
  • Seasonal outdoor pool

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • 36-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Private pool
  • Garden
  • Individually decorated

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Freezer
  • Dining table

More

  • Access via exterior corridors
  • Recycling
  • Guidebooks/recommendations
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Breakage deposit: CAD 50 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • The seasonal pool is open from June to September
  • Children under 14 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser and cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Complexe Neiges Condo Saint Ferreol les Neiges
Complexe Neiges Condo
Complexe Neiges Saint Ferreol les Neiges
Complexe Neiges
Complexe Les Neiges Hotel
Complexe Les Neiges Saint Ferreol les Neiges
Complexe Les Neiges Hotel Saint Ferreol les Neiges

Frequently asked questions

Does Complexe Les Neiges offer free cancellation for a full refund?
Yes, Complexe Les Neiges does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Complexe Les Neiges?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Complexe Les Neiges?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Complexe Les Neiges?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Complexe Les Neiges?
Yes, there's free self parking.
What are the check-in and check-out times at Complexe Les Neiges?
You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Complexe Les Neiges and nearby?
Have fun with on-site winter activities such as ice skating. Additional recreation nearby includes hunting. Enjoy amenities such as private pools, a picnic area and a garden.
Does Complexe Les Neiges have any outdoor private spaces?
Yes, every room features a private pool and a garden.
What's the area around Complexe Les Neiges like?
Complexe Les Neiges is a short 20-minute walk from Jean Larose Falls and 7 minutes' walk from Le Saint-Ferreol Golf Course.

Reviews

8.0

Very good

8.5/10

Cleanliness

7.7/10

Staff & service

7.5/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Daniel Tumpal, 1-night trip
Verified Hotels.com guest review

6/10 Good

Dirty coffee maker, bo filters. Dangerous shower/tub . Old sheets. Towels old
Peter, 2-night romance trip
Verified Expedia guest review

6/10 Good

Lock was broken on our door, had to prop the suitcase holders against it. Did not see or speak to a single staff member the entire time we were there which we had hoped to for check out purposes. No receipt, not sure when payment will come out, just odd. I would not stay here again.
Verified Expedia guest review

6/10 Good

Big room with dining table however no dishes, no microwave or even toaster which would have made our stay much more enjoyable. We could hear evryword our neighbours were saying through the wall until late at night.
Verified Expedia guest review

8/10 Very good

Dave, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I recommend!
Great and clean room
Alexandre, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nous avons aimé l'emplacement et la chambre avait tout ce dont nous avions besoin. Cependant, la fenêtre ne s'ouvrait pas et il faisait très chaud dans la chambre. De plus, il n'y avait pas assez de places de stationnement pour le nombre de voitures.
Carolle, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Lisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tasteful decor in clean, cozy, and comfortable surroundings. I would recommend.
Jenny, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Louis, 1-night trip
Verified Expedia guest review