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Palms Hotel

Photo gallery for Palms Hotel

Front of property – evening/night
Premier Suite | Living room | 32-inch LED TV with satellite channels, TV
Deluxe Room | Minibar, in-room safe, desk, free cots/infant beds
Deluxe Room | Minibar, in-room safe, desk, free cots/infant beds
Penthouse | Living area | 32-inch LED TV with satellite channels, TV

Overview of Palms Hotel

Palms Hotel

3.0 star property
3-star hotel in Quatre Bornes with restaurant and bar/lounge

7.2/10 Good

39 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Laundry facilities
Map
66, St Jean Road, Quatre Bornes
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Spa services
  • 24-hour business centre
  • Conference centre
  • 4 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Mama's Kitchen - 2 min walk
  • Flame N Grill - 3 min walk
  • Shabaan - 7 min walk
  • Resto Ah Fat - 10 min walk
  • Dragon Vert - 10 min walk

About this property

Palms Hotel

A great choice for a stay in Quatre Bornes, Palms Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for EUR 80 per person. Guests can indulge in deep-tissue massages, reflexology or manicures and pedicures, and grab a bite to eat at Royal China, which serves Chinese cuisine and is open for lunch and dinner. Other features include a bar/lounge and a terrace. Fellow travellers say good things about the helpful staff.

Languages

English, French, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Spa services

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Hindi

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including reflexology.

Dining

Royal China – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner.
Sky 12 – On-site rooftop bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 30 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 80 per person (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 12 costs EUR 0

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Palms Hotel Quatre Bornes
Palms Quatre Bornes
Palms Hotel Hotel
Palms Hotel Quatre Bornes
Palms Hotel Hotel Quatre Bornes

Frequently asked questions

Does Palms Hotel offer free cancellation for a full refund?
Yes, Palms Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Palms Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Palms Hotel?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Palms Hotel?
Yes, an airport shuttle is available. The charge is EUR 80 per person roundtrip.
What are the check-in and check-out times at Palms Hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Palms Hotel?
No, this hotel doesn't have a casino, but Caudan Waterfront Casino (13-min drive) is nearby.
What is there to do at Palms Hotel and nearby?
Palms Hotel has spa services.
Are there restaurants at or near Palms Hotel?
Yes, Royal China offers Chinese cuisine. Nearby restaurants include Flame N Grill (3-min walk), Shabaan (7-min walk) and Resto Ah Fat (10-min walk).
What's the area around Palms Hotel like?
Palms Hotel is located a short 2-minute walk from Quatre Bornes Central Market.

Overall score and ratings

7.2

Good

7.8/10

Cleanliness

7.9/10

Staff & service

7.7/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Good

Mevin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I spent 8 nights at Palms and it was an amazing time despite the 3 days Cyclone challenges. The staff and management were warm and nice. A good place to stay if you want to be in the center to acess all location, both for business and leisure: Off the beach.
Damilola Mercy, 8-night trip
Verified Expedia guest review

8/10 Very good

ice view at the top of the building
Good location at the center of Mauritious. Nice breakfast at the top with beautiful view. The price is a little high for this three stars hotel.
EFRAIM, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

The house keeping staff ,there work are outstanding !
Louise, 5-night trip
Verified Expedia guest review

8/10 Very good

I didn't like the showers,they need some attention and the breakfast also needs some improvement.
Michelle, 15-night business trip
Verified Expedia guest review

10/10 Exceptional

Palms view
Helpful staff, great food - only negative is the wi-fi connectivity which was very unstable
Kirsten, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Well located and a decent price for mauritius
Thé check in was very fast and the service excellent. The mattress needs to be changed and the toilets were not cleaned proberly
Meghal, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

9-night trip
Verified Expedia guest review

8/10 Very good

Business Trip
Good location - Terrible WIFI
Marco, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Manickaraj, 6-night business trip
Verified Hotels.com guest review