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1 room, 2 adults

Gen Rooms

3.5-star3.5 stars
Portugal 415, Santiago, 8320000, Chile

City-center hotel within easy reach of Palacio de la Moneda
  • Free continental breakfast and free WiFi
  • Collect nightsYou can collect™ Rewards nights here
  • Only stayed here for one night. Location is fine, the host was very nice. Only issue was…Mar. 25, 2019
  • Very average and not the greatest area. Nothing to really say just don’t expect much and…Mar. 21, 2019
47See all 47 reviews
From 641 reviews

TripAdvisor Traveller Rating

Gen Rooms

from A$110
  • Executive Double Room
  • Executive Twin Room
  • Superior Double Room
  • Suite

What’s around Gen Rooms


  • In Downtown Santiago
  • Palacio de la Moneda - 27 min walk
  • Santiago Town Square - 28 min walk
  • Plaza de la Constitucion - 29 min walk
  • University of Chile - 24 min walk
  • Plaza de Armas - 26 min walk
  • Andes - 1 min walk
  • Lastarria District - 12 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 16 min drive
  • Santiago Central Station - 5 min drive
  • Santa Isabel Station - 6 min walk
  • Bustamante Park Station - 10 min walk
  • Catholic University Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms


  • Check-in time starts at 3:00 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking (limited) *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • Fitness facilities
Working away
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Multilingual staff
  • Designated smoking areas
  • Rooftop terrace
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Gen Rooms’s small print

Also known as

  • Gen Rooms Hotel Santiago
  • Gen Rooms Hotel
  • Gen Rooms Santiago
  • GENrooms
  • GENrooms Aparthotel Santiago
  • GENrooms Aparthotel
  • GENrooms Santiago


  • The seasonal pool is open from November to March.
  • Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

    Optional extras

    Self parking costs USD 8 per day

    Rollaway beds are available for USD 20.00 per day

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Good 7.6 From 47 reviews

    Very good 8.0
    Inexpensive hotel in a convenient location
    Nice place to stay if you have business to do in the central or southern part of Santiago. There are very nice restaurants including top rated ones about 0.6 miles north of the hotel, but to reach it you have to follow a street with a large number of homeless people sleeping on the street. The view on the mountains from the roof is magnificent. Unfortunately, the pool/jacuzzi had cold water because of the fall/winter season. Our room was a bit noisy at night but better than what you usually get in Santiago (from my experience). The AC was quiet.
    Igor, usBusiness trip
    Exceptional 10.0
    Good location - about 10 mins walk from two great eating & drinking areas - Laristarria and Barrio Italia. Felt safe walking to hotel at night. Pool on roof!! Friendly reception. Great WiFi. Stunning views from roof. More three star than four as a little tired around edges especially on rooftop pool area but absolutely no complaints.
    Patrick, gbOther trip
    Exceptional 10.0
    Satisfied with my choice
    Great location. Great city view roof. Breakfast was good as well. If I stay in Santiago I'd choose this hotel again.
    Ksenia, caOther trip
    Exceptional 10.0
    Great Stay at the Gen Hostel
    Excellent place to stay. Mariangelia and Jerry were excellent in helping us with some difficult circumstances. In my book, they need to have a pay raise...a very good pay raise! Good location. Beds very comfortable. Cleaning lady very nice. The only negative thing was the shower drain would not empty water (very slow draining). Had trouble getting TV to work, but Mariangelia and Jerry fixed it immediately. If all of the employees were as nice as Mariangelia and Jerry, you have a wonderful hotel.
    John, us3 night romance trip
    Exceptional 10.0
    Great hotel!!
    I had a very nice stay here in Santiago. The staff was very helpful, especially Eliana. During national Census day, the city was basically shut down and the staff here helped me find things to do around the city. Some staff spoke English very well. The bed in the room was HUGE and very comfortable. The restaurant on the top floor was very clean and had a good range of food to eat. I'd enjoy coming back to Gen Rooms next time I'll be in Santiago.
    Max, us5 night trip

    Gen Rooms

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