Henry B. González Convention Center - 6 min drive - 7.6 km
Alamo - 6 min drive - 7.7 km
Getting around
San Antonio International Airport (SAT) - 15 min drive
San Antonio Station - 5 min drive
Restaurants
Stanley's Ice Station 6 - 4 min drive
Whataburger - 1 min walk
McDonald's - 2 min drive
Church's Chicken - 3 min drive
Subway - 1 min drive
About this property
Best Western Plus Roland Inn & Suites
Best Western Plus Roland Inn & Suites puts you a short five-minute drive from Alamodome and Frost Bank Center. You can get a workout in at the fitness centre, or take a dip in the outdoor pool. Also, River Walk and Henry B. González Convention Center are within a short drive. Fellow travellers love the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
69 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 5 AM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Late checkout can be arranged for an extra charge of USD 25.00 (subject to availability)
Children & extra beds
Cots/infant beds are available for USD 10.0 per day
Rollaway beds are available for USD 10.0 per day
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Plus Roland Inn San Antonio
Best Western Plus Roland Inn
Best Western Plus Roland San Antonio
Best Western Plus Roland
Plus Roland & Suites Antonio
Best Western Plus Roland Inn & Suites Hotel
Best Western Plus Roland Inn & Suites San Antonio
Best Western Plus Roland Inn & Suites Hotel San Antonio
Frequently asked questions
Is there a pool at Best Western Plus Roland Inn & Suites?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Plus Roland Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Roland Inn & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Roland Inn & Suites?
Check-in start time: 3 PM; check-in end time: 5 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-in and check-out are available.
What is there to do at Best Western Plus Roland Inn & Suites and nearby?
Best Western Plus Roland Inn & Suites has an outdoor pool and a fitness centre.
Best Western Plus Roland Inn & Suites Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
20 Nov 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2024
Tesha Dawn
Tesha Dawn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Evie
Evie, 2-night family trip
Verified Hotels.com guest review
6/10 Good
1 Nov 2024
Not a repeat
One big disappointment was the shower. It was horrible. Almost no water pressure and did not get hot, just luke warm. It took forever to rinse and I dreaded getting in it the next time. Breakfast was decent but trash cans overflowing in dining area every day. There is a automatic coffee machine with all kinds of options, but every one I tried was just not good. TV service was poor. Beds were ok and room itself was clean. In the end, I wouldn't stay there again.
Carol
Carol, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Cynthia
Cynthia, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
21 Oct 2024
Requested front desk to turn up water heater temp due to barely warm water. Not sure what the issue was because also had the same issue the next day.
Ashley
Ashley, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Bo
Bo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2024
Andrea
Andrea, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Oct 2024
I would have given a 5 star but our room when it was cleaned they never stock us up with shampoo conditioner lotion and coffee and towels. We had to call the help desk and they said they would bring it to our room we waited 2 hours and nothing we had to go to the front desk and get it our self. Other than that it was fine.
Albert
Albert, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sept 2024
Vanity
Vanity, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sept 2024
Everyone was super friendly and helpful . The property and hotel was very clean and pretty. The price was as great too! Also the most comfortable beds , sheets and pillows ever ! I come to San Antonio every few months and I'll be staying here again for sure !
Samantha
Samantha, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
14 Sept 2024
Our room smelled of mold, the bed was paper thin and very uncomfortable. The shower door was not on the track and not level so it wouldnt keep closed. There was mold on the ice bucket as well.
Steven
Steven, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
12 Sept 2024
I arrived late in the evening and there was no one at the front desk. I waited about 15 minutes and someone finally showed up. He said he was busy doing laundry. So this tells me either the hotel is short staffed, or the hotel is asking its employees to do two jobs at once. Also, the room had some excessive wear and tear. On the positive side, the breakfast buffet was very good!
mark
mark, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Sept 2024
Leolin
Leolin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Sept 2024
John
John, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Aug 2024
Comfortable, family orientated and spacious
Liliana M
Liliana M, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 Aug 2024
Aside from the apparent mold infesting the air conditioning unit, the room was just what we needed for our quick stay.
Mariah
Mariah, 2-night romance trip
Verified Expedia guest review
6/10 Good
12 Aug 2024
The toilet handle was broken off. The shower door would not stay shut. The computer was down. At check in. The guy at the front desk wanted to charge me after I paid on line for the room.
Jay
Jay, 1-night business trip
Verified Orbitz guest review
2/10 Poor
12 Aug 2024
The front desk night manager was very condescending and rude. I did not get to stay in my prepaid room because although I attempted to provide her with my digital credit card she would not accept it. I had my valid ID to prove I was the owner of the card. What happens when systems go down? Why have tap and pay if we can’t use digital cards? I couldn’t even get a refund. The policy says to provide valid credit card and after I provided my VALID credit card (digital) I was still not allowed to check in.
Nadia
Nadia, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
Great room! Staff and faculty were nice. I will be returning soon.