All properties in Neum, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina

Grand Hotel Neum

Beachfront hotel in Neum with spa and restaurant

  • Free WiFi and free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Triple Room, Sea View - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 46.
1 / 46Outdoor Pool
Zagrebacka 2, Neum, 88390, Bosnia and Herzegovina
  • Nice location on the beach. Pool good. Rooms pleasant. No room service but can get hot…

    Jul. 2, 2019

  • Nije uredu da se djeca na bazenima kupaju gola ... to je Child abuse ...Mislim da bi…

    Jul. 18, 2020

See all 45 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 380 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool

For families

  • Children's pool
  • Playground on site
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Fridge
  • Private bathroom

What’s around

  • On the beach
  • Neum Beach - 7 min walk
  • Water Polo Court - 13 min walk
  • Saint Ana Catholic Church - 8.4 mi / 13.6 km
  • Sipanska Luka Harbor - 15.9 mi / 25.7 km
  • Narona Archeological Museum - 19 mi / 30.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double or Twin Room, Sea View
  • Double Room Park View
  • Triple Room, Sea View
  • Single Room, Sea View

What’s around


  • On the beach
  • Neum Beach - 7 min walk
  • Water Polo Court - 13 min walk
  • Saint Ana Catholic Church - 8.4 mi / 13.6 km
  • Sipanska Luka Harbor - 15.9 mi / 25.7 km
  • Narona Archeological Museum - 19 mi / 30.5 km
  • Vranici - 19.5 mi / 31.4 km
  • Vjetrenica - 28.4 mi / 45.7 km
  • Trsteno Arboretum - 28.8 mi / 46.3 km
  • Humac Franciscan Monastery - 28.8 mi / 46.4 km
  • Trsteno Beach - 29.5 mi / 47.4 km

Getting around

  • Mostar (OMO-Mostar Intl.) - 78 min drive
  • Ploce Station - 36 min drive
  • Airport shuttle (surcharge)
See on map
Zagrebacka 2, Neum, 88390, Bosnia and Herzegovina

At a glance

Hotel size

  • This hotel has 380 rooms


  • Check-in time 2:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15


  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Free children's club


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle (available 24 hours)*


  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Miniature golf on site
  • Playground on site
  • Nightclub
  • Children's pool
  • Health club
  • Sauna

Working away

  • Number of meeting rooms - 10
  • Conference centre


  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage


  • Lift
  • Safe-deposit box at front desk
  • Terrace


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways

Languages Spoken

  • Bosnian
  • Croatian
  • English
  • French
  • German
  • Italian
  • Polish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge


  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Grand Hotel Neum are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
  • All buffet meals, snacks, and local non-alcoholic beverages included
  • Dining availability limited at one or more venues

Activities and facilities/equipment
Land activities
  • Fitness facilities
  • Miniature golf

  • Theme parties


The onsite spa has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

Small print

Also known as

  • Grand Neum
  • Grand Hotel Neum Neum
  • Grand Hotel Neum Hotel
  • Grand Hotel Neum Hotel Neum

Optional extras

Cribs/Infant beds are available for EUR 5.0 per day

Airport shuttle service is offered for an extra charge of EUR 100.00 per vehicle (one-way)


The seasonal pool is open from June to September.

Guests must contact this property in advance to reserve cribs/infant beds.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 1.00 per person, per night for adults; EUR 1.00 per night for guests aged 12-18 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Grand Hotel Neum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM.
  • Yes, there's an onsite restaurant that offers local and international cuisine. Nearby restaurants include Škoj (6-min walk), Odmaraliste (7-min walk), and Laguna (7-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 100.00 per vehicle one-way.
  • Grand Hotel Neum has a nightclub and a spa, as well as an indoor pool and a Turkish bath.
  • 8.0.Very good

    The views are incredible, some staff was friendly. the food was not that great and the beds were uncomfortable .

    3 night family trip, Jul. 22, 2019

    Verified guest review

  • 10.0.Exceptional

    Service and staff was great. Beautiful hotel. Only problem was not a lot of beach area, but the pool made up for it!

    2 night family trip, Jul. 14, 2019

    Verified Orbitz guest review

  • 8.0.Very good

    The view, kindness of staff. The food. Access. Location.

    1 night trip, May 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Absolutely huge Hotel. There was like us in six other people in it.

    Stephen, 1 night romance trip, Mar. 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good view overlooking Mostar. Short walk to the bridge

    Barbara, 2 night trip, Oct. 1, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Great hotel to relax

    The room was adequate size, clean and a good standard. We stayed for 3 nights all inclusive - the food was great, and the local wine not too bad! And the restaurant staff were all very polite and helpful. The wi-fi reception was good although slightly better in the public areas than the rooms. The Spa was lovely and I had a great massage from Boyana who really managed to work the knots in my shoulders. We always managed to find a spare sun lounger round the sea water spa pool. The only downside was they have opened a new infinity pool on the roof -it looks beautiful but they charge extra to use it (7 Euros per person) - so we didn't use it - and it looked like not many others have, it was very quiet up there.

    Chris, 3 night family trip, Aug. 14, 2018

    Verified guest review

  • 2.0.Poor

    방컨디션나쁨. 청결상태별로. 식사맛없고직원들불친절. (데스크직원모두포함) 다시가고싶지않음.

    1 night family trip, Oct. 5, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Buen hotel

    Buen hotel pero demasiada gente en grupos turísticos grandes. Tiene buena vista pero estacionaron un bus frente a la ventana de nuestra pieza.

    MICHAEL, 1 night trip with friends, Sep. 16, 2019

    Verified guest review

  • 4.0.Fair

    Não recomendo

    O hotel é gigantesco, de arquitetura e decoração sem nenhum charme. Tem cara de hotel de convenção decadente. O serviço é ruim. A começar pelo antendimento no check-in. O restarurante do hotel parece um enorme refeitório. A comida self-service não vale a pena. A piscina de borda infinita, tão fotografada nas propagandas do hotel, tem diária cobrada a parte dos hópedes. A outra piscina, coberta, só abre às 9h. O quarto e o banheiro são confortáveis para passar a noite.

    Taís, 1 night romance trip, Sep. 12, 2019

    Verified guest review

  • 10.0.Exceptional

    I loved it

    Sehr schöne Lage, freundliches Personal und sehr angenehme Atmosphäre. Das einzige was fehlt ist ein A la Carte Restaurant im Hotel aber da es rund herum viel Auswahl gibt ist dies auch nicht so schlimm. Im großen und ganzen ein wundervolles Hotel mit sehr vielen Möglichkeiten.

    Tanja, 6 night trip, Sep. 7, 2019

    Verified guest review

See all 45 reviews