6/10 Good
23 May 2023
Disappointing
Very disappointing stay for a girls weekend away. Tiny apartment, only 2 seater sofa, only 3 dining chairs at the very small table jammed in a corner. We booked for 4 ADULTS, no way was there enough space for us all. Poxy small bathroom no towel rails anywhere. No nice view?? Was expecting at least a better view for a girls weekend away but no on level 11 pretty much on the ground. Yet no thought from hotel.
Kitchen cabinets had dirty hand marks all over them, dishwashers stunk with old food and chips under the bead from previous guests.
I called the day before to give authorisation for my friends arriving earlier to check in so they didn’t have to wait, gave them the names and yet my friends still weren’t allowed in! Long waits at front desk and hotel parking was a joke and the price of it ridiculous after paying so much for the hotel. The whole ordeal was a headache to be honest.
Brooklyn
Brooklyn, 3-night trip with friends
Verified Hotels.com guest review