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1 room, 2 adults

Keio Plaza Hotel Tokyo Premier Grand

4.5-star4.5 stars
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330, Japan

Luxury hotel with 11 restaurants, near Tokyo Metropolitan Government Building
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect™ Rewards nights here
  • This was our fourth stay at Keio Plaza. Fantastic services and club lounge services.…Jan. 11, 2019
  • We had a deluxe room which was the biggest room we’ve ever had in Japan. The facilities…Jan. 3, 2019
103See all 103 reviews
From 20 reviews

TripAdvisor Traveller Rating

Keio Plaza Hotel Tokyo Premier Grand

from A$616
  • Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Connecting Room with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)
  • Premier Grand - Deluxe Adjoining (1 King+2 Queens) with the Club Lounge Access (Breakfast, Tea, Bar)

What’s around Keio Plaza Hotel Tokyo Premier Grand


  • In Shinjuku
  • Tokyo Metropolitan Government Building - 4 min walk
  • Shinjuku Gyoen National Garden - 17 min walk
  • Meiji Jingu Shrine - 25 min walk
  • Yoyogi Park - 30 min walk
  • Shinjuku Central Park - 5 min walk
  • The Tokyo Metropolitan Government - 5 min walk
  • Tokyo Opera City Concert Hall - 15 min walk

Getting around

  • Tokyo (HND-Haneda) - 31 min drive
  • Tokyo Shinjuku Station - 11 min walk
  • Tokyo Minami-Shinjuku Station - 13 min walk
  • Tokyo Seibu-Shinjuku Station - 14 min walk
  • Tochomae Station - 3 min walk
  • Nishi-shinjuku Station - 8 min walk
  • Shinjuku-nishiguchi Station - 12 min walk
  • Airport shuttle (surcharge)
  • Free theme park shuttle

At a glance

Key facts

Hotel size

  • This hotel has 111 rooms
  • This hotel is arranged over 47 floors


  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
The check-in location differs from the property location. To check in, go to Main Tower - 45th floor
If you arrive at the property after hours, you'll need to check in at an alternate location: Main Tower -3rd floor

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details. Children age 5 and younger stay free only when sharing a bed with an adult and using existing bedding. Meals are not included in the room rate for children who stay free. For more details, contact the property using the number provided on the booking confirmation email.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others


  • Babysitting/childcare *

  • Children's club *


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated super fast

  • Great for browsing, email, gaming and videochat



  • Airport shuttle (available 24 hours) *


  • Self parking *


  • Free theme park shuttle
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 11 restaurants
  • 6 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
Working away
  • Business centre
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Library
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
Languages Spoken
  • Chinese
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Fridge
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Keio Plaza Hotel Tokyo Premier Grand’s small print

Also known as

  • Keio Plaza Hotel Premier Grand
  • Keio Plaza Tokyo Premier Grand
  • Keio Plaza Premier Grand


For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities. For more details, please contact the office using the number on the reservation confirmation received after booking.
This property offers complimentary smartphones for use during all guests' stays; phones come equipped with internet access and inclusive international calls to selected countries. For more details, please contact the property using the information on the reservation confirmation received after booking.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from June to September.
  • Parking height restrictions apply.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    • A city tax will be collected at the property effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000 (under JPY 7,000 for stays on or after June 1, 2019).

    Optional extras

    Self parking costs JPY 1000.00 per day

    Children's club access is available for an extra charge

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of JPY 3190 per person (one way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Exceptional 9.4 From 103 reviews

    Exceptional 10.0
    First class in every aspect
    The Keio Plaza Premier Grand is worth the extra cost. Everything is perfect from the welcome through to us leaving. Nothing is too much trouble. All staff are absolute professionals. The room was spacious and well appointed and the club lounge facilities and food and drinks excellent. We will definitely stay again.
    Peter, auRomance trip
    Exceptional 10.0
    Good experience
    We stayed on the Premier Grand floors. Room seemed to have been recently renovated. Room was good size. About a 10 minute flat ground walk from Shinjuku Train Station. Pillows are quite high and firm. I kept forgetting to ask for a soft one. Breakfast on 45th floor was good and great views. Even though hotel was full this wasn’t ever overcrowded.
    Steven, auOther trip
    Very Good 8.0
    Great. Staff was ok but would be better if they could talk and understand English more. Tv in room would also be better if they have more English channels.
    jp4 night romance trip
    Exceptional 10.0
    Excellent Premier Grand hotel experience
    We had a fabulous stay at the Keio Plaza Premier Grand for our 9 nights in Tokyo, This hotel is conveniently located 5 minutes near the Shinjuku subway station and access to other subway lines. The room was amazing and every detail and necessity was thoughtfully provided. Housekeeping was done meticulously every day. Premier Grand has a separate lounge area for drinks and breakfast buffet in the morning. My only comment would be to offer some variation in the menu every day for customers with long term stays. The hotel also offers breakfast at 4 other restaurants including one traditional Japanese restaurant. The hotel has 9 restaurants but there are tons of options in the area. Most of the staff spoke English and were able to respond to our inquiries right away. We had special requests for sending our luggage to Kyoto, access to Disney and other transportation and everything was arranged before we arrived. On check out we left an item in the room and we were able to contact and arrange for courier to other next hotel. Overall outstanding refined hotel with high customer service and excellent standard in Tokyo.
    caFamily trip
    Exceptional 10.0
    Luxury hotel with a great view
    Gorgeous room. Great location. We booked this at the end of our trip and wanted to treat ourselves to a nice room and we were so pleased we did. The room was large with many amenities. The view is incredible. This part of the hotel is from floors 35-44. On 45 there is a free breakfast buffet, afternoon tea, and cocktails/hordourves. Definitely a great bonus with another amazing view. Would recommend!
    Kelsey, us2 night romance trip

    Keio Plaza Hotel Tokyo Premier Grand

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