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All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

Keio Plaza Hotel Tokyo Premier Grand

4.5-star4.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Highchair
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330, Japan

Luxury hotel with 11 restaurants, near Tokyo Metropolitan Government Building
  • Free full breakfast and free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Highchair
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
  • Everything was fantastic from the floor to the roof and every staff member spoken with in…Feb. 4, 2020
  • I enjoyed my stay at this hotel. Love the option i get to enjoy breakfast not just at the…Jun. 13, 2019

Keio Plaza Hotel Tokyo Premier Grand

from A$782
  • Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)
  • Premier Grand - Suite with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Suite Family with the Club Lounge Access (breakfast, tea, and bar time)

What’s around Keio Plaza Hotel Tokyo Premier Grand

Landmarks

  • In Shinjuku
  • Tokyo Metropolitan Government Building - 4 min walk
  • Shinjuku Gyoen National Garden - 19 min walk
  • Meiji Jingu Shrine - 25 min walk
  • Yoyogi Park - 30 min walk
  • Tokyo National Olympic Stadium - 30 min walk
  • The Tokyo Metropolitan Government - 5 min walk
  • Tokyo Opera City Concert Hall - 15 min walk

Getting around

  • Haneda Airport (HND) - 38 min drive
  • Shinjuku Station - 8 min walk
  • Shinjuku Station - 11 min walk
  • Minami-Shinjuku Station - 13 min walk
  • Tochomae Station - 3 min walk
  • Nishi-shinjuku Station - 8 min walk
  • Shinjuku-nishiguchi Station - 12 min walk
  • Airport shuttle (surcharge)
  • Free theme park shuttle

At a glance

Key facts

Hotel size

  • This hotel has 165 rooms
  • This hotel is arranged over 47 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:00 AM
  • Check-out time is 11 AM
The check-in location differs from the property location. To check in, go to Club Lounge (Main Tower - 45th floor) If you arrive at the property after hours, you'll need to check in at an alternate location: Main Tower -3rd floorFront desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details. Meals are not included in the room rate for children ages 5 and younger who stay free.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Offsite

  • Free theme park shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free full breakfast daily
  • 11 restaurants
  • 5 bars/lounges
  • 3 coffee shops/cafés
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • Fitness facilities
Working away
  • 24-hour business centre
  • Number of meeting rooms - 2
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2016
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
  • Tablet computer
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

スーパーブッフェ グラスコート - This buffet restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner.

フレンチ&イタリアン デュオ・フルシェット - This restaurant specializes in French cuisine and serves lunch and dinner. Open daily.

鉄板焼 やまなみ - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

和食 かがり - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

寿司 久兵衛 - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.

Keio Plaza Hotel Tokyo Premier Grand’s small print

Also known as

  • Keio Plaza Hotel Premier Grand
  • Keio Plaza Tokyo Premier Grand
  • Keio Plaza Premier Grand
  • Keio Plaza Tokyo Premier Tokyo
  • Keio Plaza Hotel Tokyo Premier Grand Hotel
  • Keio Plaza Hotel Tokyo Premier Grand Tokyo
  • Keio Plaza Hotel Tokyo Premier Grand Hotel Tokyo

Policies

For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from July to August.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Children under 4 years old are not allowed in the swimming pool without adult supervision.

    Parking height restrictions apply.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply.

    • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs JPY 1000.00 per day with in/out privileges

    Children's club access is available for an extra charge

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)

    Airport shuttle for children between the ages of 6 and 12 costs JPY 1600 (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Keio Plaza Hotel Tokyo Premier Grand

    • Does Keio Plaza Hotel Tokyo Premier Grand offer free cancellation for a full refund?
      Yes, Keio Plaza Hotel Tokyo Premier Grand does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Keio Plaza Hotel Tokyo Premier Grand currently open?
      Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
    • Is parking offered at Keio Plaza Hotel Tokyo Premier Grand?
      Yes. Self parking costs JPY 1000.00 per day.
    • Is there a pool at Keio Plaza Hotel Tokyo Premier Grand?
      Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.
    • Are pets allowed at Keio Plaza Hotel Tokyo Premier Grand?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Keio Plaza Hotel Tokyo Premier Grand?
      You can check in from 3:00 PM to 5:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Keio Plaza Hotel Tokyo Premier Grand?
      Yes, there are 11 onsite restaurants. Nearby restaurants include Shinjuku Seryna (3-min walk), The Wine Bar - 50th Floor (3-min walk), and EXCELSIOR CAFFE (4-min walk).
    • Is airport shuttle service offered by Keio Plaza Hotel Tokyo Premier Grand?
      Yes, an airport shuttle is available. The charge is JPY 3200 per person one-way.

    Recent reviews

    Superb 9.2 From 224 reviews

    Exceptional 10.0
    This was our fourth stay at Keio Plaza. Fantastic services and club lounge services. Perfect location to enjoy all fine dining around Shinjuku.
    John, au6 night trip with friends
    Exceptional 10.0
    Wonderful hotel in convenient part of Tokyo
    We had a deluxe room which was the biggest room we’ve ever had in Japan. The facilities in the room were great and the hotel very conveniently located by Shinjuku station
    Rosie, au2 night romance trip
    Exceptional 10.0
    First class in every aspect
    The Keio Plaza Premier Grand is worth the extra cost. Everything is perfect from the welcome through to us leaving. Nothing is too much trouble. All staff are absolute professionals. The room was spacious and well appointed and the club lounge facilities and food and drinks excellent. We will definitely stay again.
    Peter, au3 night romance trip
    Exceptional 10.0
    Good experience
    We stayed on the Premier Grand floors. Room seemed to have been recently renovated. Room was good size. About a 10 minute flat ground walk from Shinjuku Train Station. Pillows are quite high and firm. I kept forgetting to ask for a soft one. Breakfast on 45th floor was good and great views. Even though hotel was full this wasn’t ever overcrowded.
    Steven, auRomance trip
    Exceptional 10.0
    Great stay! Big room, nice toiletries, amazing breakfast included with my stay. And I almost missed my bus to the airport (taking taxi from hotel to the airport would have been hell of expensive), but the bell service staff called the next station and told the bus to wait for me while I took the taxi to get to the next station. I would definitely stay there again for my next visit.
    Hoi, us5 night family trip
    Exceptional 10.0
    amazing hotel in great location
    us1 night trip with friends
    Exceptional 10.0
    Great stuff, club lounge staff was amazing. Hotel room was clean overall a very enjoyable stay- would come back
    gb3 night business trip
    Good 6.0
    Disappointing experience
    was excited to tay and so disappointed. service was sub par...,especially for a 5 star hotel. left the key in the room accidentally and the charge was $5 US to get another and not refunded when we showed 3 keys given back. Club was more of a "keeping us within the rules" than welcoming and service. Rude Manager at the bar across from the club upstairs. Servers tried to make up with friendly service at least after they saw what happened. travel to Tokyo several times a year. gave the a chance twice. Sadly 2 below expectation experiences. Not even 3 star service
    Kathy, us2 night trip
    Very good 8.0
    The check-in was supposed to be 2pm, but at 3:30pm ,the room still wasn’t ready.
    sg3 night trip
    Exceptional 10.0
    Upon checking in we were checked in immediately and take to our room. Room was clean and several welcome items was in the room. Cleaning staff constantly was on time each day and kept the room clean. A tour office was in the building and that was convenient. We stayed on the 35th floor and had a great view of the city. The hotel is in walking distance of several tourist attractions. One of the restaurants in the hotel was very outstanding. Greeted by restaurant staff when entering the business as well as when leaving the restaurant. (Jurin restaurant) Food was four star. Would stay there again.
    Timmy, us7 night family trip

    Keio Plaza Hotel Tokyo Premier Grand

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