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All properties in Hayes, England, United Kingdom

Novotel London Heathrow Airport T1 T2 and T3

4-star hotel in Harlington with restaurant and bar/lounge

  • Free WiFi
From
A$101

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

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234 Bath Road, Heathrow Point West, Hayes, UB3 5AP, England, United Kingdom
8.2.Very good.
  • Airport hotels frequently are poor in so many respects. The Novotel surpassed all…

    Mar. 14, 2020

  • Stayed at the Novotel after long flight from Australia. Check in was very efficient and…

    Feb. 28, 2020

See all 1,393 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Quiet
Safe
Transport options
Walkable
  • Free WiFi
  • Parking available
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 166 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking

For families

  • Sofa bed
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Harlington
  • Twickenham Stadium - 5.6 mi / 9 km
  • Hampton Court Palace - 8.6 mi / 13.9 km
  • Thorpe Park - 8.8 mi / 14.2 km
  • Richmond Park - 9.2 mi / 14.9 km
  • Eventim Apollo - 11.4 mi / 18.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Double Room, 1 Double Bed with Sofa bed
  • Standard Double Room, 1 Double Bed
  • Standard Room, 2 Single Beds

What’s around

Landmarks

  • In Harlington
  • Twickenham Stadium - 5.6 mi / 9 km
  • Hampton Court Palace - 8.6 mi / 13.9 km
  • Thorpe Park - 8.8 mi / 14.2 km
  • Richmond Park - 9.2 mi / 14.9 km
  • Eventim Apollo - 11.4 mi / 18.3 km
  • LEGOLAND® Windsor - 11.5 mi / 18.5 km
  • Westfield London Shopping Centre - 12.1 mi / 19.5 km
  • SSE Arena, Wembley - 12.9 mi / 20.7 km
  • Wembley Stadium - 12.9 mi / 20.8 km
  • Windsor Castle - 13.3 mi / 21.3 km

Getting around

  • Heathrow Airport (LHR) - 3 min drive
  • Gatwick Airport (LGW) - 48 min drive
  • London City Airport (LCY) - 49 min drive
  • Luton Airport (LTN) - 40 min drive
  • Heathrow Terminals 2 & 3 Station - 12 min walk
  • Hayes & Harlington Station - 5 min drive
  • West Drayton Station - 7 min drive
  • Heathrow Terminals 2 & 3 Underground Station - 9 min walk
  • Airport shuttle (surcharge)
map
See on map
234 Bath Road, Heathrow Point West, Hayes, UB3 5AP, England, United Kingdom

At a glance

Hotel size

  • This hotel has 166 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:00 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (GBP 17.00 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built – 2018
  • Lift
  • Library
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • French

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Nest Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.

Nest Bar - This bar specializes in local and international cuisine and serves brunch, lunch, dinner, and light fare. Open 24 hours. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 15.95 for adults and GBP 11.95 for children (approximately)
  • Airport shuttle service is offered for an extra charge of GBP 5.00 per person (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Airport shuttle for children between the ages of 5 and 12 costs GBP 5.00 (one-way)

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs GBP 17.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and lunch.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

Also known as

  • Novotel London Heathrow Airport T1 T2 T3 Hotel Hayes
  • Novotel London Heathrow Airport T1 T2 T3 Hotel
  • Novotel London Heathrow Airport T1 T2 T3 Hayes
  • Novotel London Heathrow Airport T1 T2 T3
  • Novotel London Heathrow T1 T2
  • Novotel London Heathrow Airport T1 T2 and T3 Hotel
  • Novotel London Heathrow Airport T1 T2 and T3 Hayes
  • Novotel London Heathrow Airport T1 T2 and T3 Hotel Hayes

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Novotel London Heathrow Airport T1 T2 and T3 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 17.00 per night. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, Nest Restaurant offers local and international cuisine. Nearby restaurants include The Three Magpies (5-min walk), Annayu (6-min walk), and Steak & Lobster Heathrow (7-min walk).
  • Yes, an airport shuttle is available. The charge is GBP 5.00 per person one-way.
  • Maintain your daily exercise routine at the 24-hour gym.
8.2.Very good.
  • 10.0.Exceptional

    Like all Novotels , it was pleasant/ luxurious,clean and had everything required . We did have trouble adjusting the aircon- it was set at 20 but felt more like 30, I set it down to 18 twice but it kept resetting itself, so we were very hot overnight . For some reason we didn’t have the usual information sheet/ folders you usually get in a hotel, only menus, perhaps if we had that it would have been simpler . I am sure staff would have helped if we asked, but you only realise these things overnight when you are super hot.

    1 night romance trip, Feb. 27, 2020

    Verified Wotif guest review

  • 2.0.Poor

    Be warned that there is a shisha lounge and bar attached to this hotel that plays obscenely loud music (with bass) until 3am in the morning. This airport hotel does not provide comfort and respite before or after long haul flights.

    1 night family trip, Jan. 2, 2020

    Verified Wotif guest review

  • 8.0.Very good

    Pleasant room and bathroom design. Excellent and convenient plug connections including USB ports Plenty of awesome working spaces in the lobby and lounges

    1 night business trip, Nov. 11, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The hotel itself was great and the food was nice however I didn’t like the treatment from some of the male guests whilst in the lobby area and the staff didn’t seem too surprised by it either. We would stay here again because overall it was a pleasant stay.

    2 night romance trip, Oct. 25, 2019

    Verified Wotif guest review

  • 8.0.Very good

    Good location to Heathrow for returning flight and underground to access London

    2 night romance trip, Oct. 10, 2019

    Verified Wotif guest review

  • 10.0.Exceptional

    A good place to stay

    This was a very nice hotel. Enough room and close to many things.

    MICHAEL AND OLANREWAJU, 1 night romance trip, Oct. 4, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Layout and atmosphere. Modern, fun, room was great

    1 night business trip, Oct. 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Once you work out the free bus system this hotel us very close ti T2. Full service hotel of a good standard

    1 night trip, Oct. 4, 2019

    Verified Expedia guest review

  • 6.0.Good

    No free shuttle service to and back to the airport. Aircon on timer which meant I had to get up twice during the night to turn it back on as the room was quite hot.

    1 night trip, Oct. 2, 2019

    Verified Expedia guest review

  • 8.0.Very good

    My stay was brief. I found nothing untoward. Staff were pleasant and helpful. Food and service in the restaurant were good

    PatriciaJohnson, 1 night trip with friends, Sep. 15, 2019

    Verified Expedia guest review

See all 1,393 reviews