One Puebla Serdan

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Superior Room, 1 Queen Bed | Room

Overview of One Puebla Serdan

One Puebla Serdan

3.0 star property
City-center hotel within walking distance of Galerías Serdán

8.8/10 Fabulous

226 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
The price is AU$65
Price available on 1/11/2022
Av. 15 de Mayo No. 4502, Puebla, PUE, 72023
Main amenities
  • Daily housekeeping
  • Business center
  • 24-hour front desk
  • Front desk safe
  • Self-serve laundry
  • Meeting room
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • In-room climate control (air conditioning)

Choose dates to view prices

About this area

What's nearby

  • Heart of Puebla
  • Puebla Cathedral - 20 min drive
  • Zocalo Square - 20 min drive
  • Angelopolis Commercial Center - 23 min drive
  • Val´Quirico - 24 min drive
  • Africam Safari - 47 min drive

Getting around

  • Puebla Intl. Airport (PBC) - 31 min drive
  • Puebla–Cholula Tourist Train Terminal - 13 min drive

About this property

One Puebla Serdan

3-star hotel in the city center
One Puebla Serdan provides amenities like laundry facilities and a business center. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A 24-hour front desk, an elevator, and a front desk safe
  • Smoke-free premises
  • Guest reviews say good things about the breakfast, central location, and helpful staff
Room features
All guestrooms at One Puebla Serdan have thoughtful touches such as air conditioning, in addition to amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Daily housekeeping, desks, and phones


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 126 rooms
  • Arranged over 7 floors


  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite RV/bus/truck parking

Other information

  • Smoke-free property

Property amenities

Working away

  • Business center
  • Meeting room


  • 24-hour front desk
  • Laundry facilities


  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower


  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water


  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

One Puebla Serdan Hotel
One Serdan Hotel
One Serdan
One Puebla Serdan Hotel
One Puebla Serdan Puebla
One Puebla Serdan Hotel Puebla

Frequently asked questions

Does One Puebla Serdan offer free cancellation for a full refund?
Yes, One Puebla Serdan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at One Puebla Serdan?
As of 3 Oct 2022, prices found for a 1-night stay for 2 adults at One Puebla Serdan on 1 Nov 2022 start from AU$65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at One Puebla Serdan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at One Puebla Serdan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at One Puebla Serdan?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at One Puebla Serdan?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at One Puebla Serdan and nearby?
Recommended spots to visit include Galerías Serdán (5-min walk) and Finsa Industrial Park (3.6 mi), along with Cuauhtemoc Stadium (6.7 mi) and Estadio de Béisbol Hermanos Serdán (6.8 mi).
Are there restaurants at or near One Puebla Serdan?
Yes. Nearby restaurants include Italiannis (8-min walk), El Gran Takazo (10-min walk), and La Divina Comedia (2.1 mi).
What's the area around One Puebla Serdan like?
One Puebla Serdan is in the heart of Puebla, a short 5-minute walk from Galerías Serdán. Travelers say the area is central and good for families.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Mary, 1-night trip
Verified guest review

8/10 Very good

Mary, 3-night trip
Verified guest review

8/10 Very good

Easy check in process. Very friendly staff. Good location. Very small room but clean and good shower. Wifi worked well on the 7th floor. Free parking. Decent value, just doesn't have any distinguishing character whatsoever. Good for one night.
1-night trip
Verified guest review

10/10 Exceptional

One Puebla Serdan Review
Had a great stay at One Puebla Serdan. Hotel was very clean and the staff was very friendly and helpful. The breakfast buffet was also good.
anthony, 2-night trip with friends
Verified guest review

10/10 Exceptional

Nice, clean and like new.
Hotel was very nice and very organized and clean, feels like it is very new. Good breakfast and big TV, and good AC.
Larry, 2-night trip
Verified guest review

10/10 Exceptional

Lilian, 2-night family trip
Verified guest review

10/10 Exceptional

Excelente hotel, muy limpio y el personal siempre amable y atento. Lo único que no me gusto es que entra mucho ruido a las habitaciones.
Luis, 2-night trip
Verified Expedia guest review

8/10 Very good

Martha, 1-night trip with friends
Verified guest review

8/10 Very good

Ok for a short stay
Th hotel is good, very basic, in your room you will find only the bed(s), a TV, a large table that is also a mini mini closet and the bathroom. Is good to spend no more than 2 night there. My bed was not very confortable also the pillows. I observed the cleaning personal changed everyday the towels, could be a good recommendation to let the guest decide if they want a new one everyday also to be more environmental friendly. Same thing with the breakfast the cups for coffee were disposable, when the other dishes were not.
Mary, 5-night business trip
Verified guest review

10/10 Exceptional

Nice staff..........................................
1-night family trip
Verified Expedia guest review