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1 room, 2 adults

YOTEL Singapore Orchard Road

4-star4 stars
366 Orchard Road, Singapore, 238904, Singapore

4-star hotel with outdoor pool, near Royal Thai Embassy
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
  • Everything was disappointing. Wi-Fi was spotty. The signal keeps dropping and connecting…Dec. 9, 2019
  • Room is small but clean and efficient. But we had a bad experience with the front desk…Jun. 8, 2018

YOTEL Singapore Orchard Road

from A$191
  • Premium Cabin, 1 Queen Bed, View
  • Premium Cabin, 1 Queen Bed, View (Queen with 1 Bunk)
  • First Class Queen
  • Premium Cabin, 1 Queen Bed
  • Premium Cabin, 1 Queen Bed (Queen with 1 Bunk)
  • Room, 1 King Bed (First with Deck)

What’s around YOTEL Singapore Orchard Road

Landmarks

  • In Orchard
  • Singapore Botanic Gardens - 19 min walk
  • Takashimaya Shopping Centre - 10 min walk
  • Royal Thai Embassy - 1 min walk
  • Palais Renaissance - 1 min walk
  • Forum The Shopping Mall - 2 min walk
  • Shaw Centre - 3 min walk
  • ION Orchard - 4 min walk

Getting around

  • Singapore (SIN-Changi) - 20 min drive
  • Singapore (XSP-Seletar) - 15 min drive
  • Johor Bahru (JHB-Senai Intl.) - 42 min drive
  • JB Sentral - 22 min drive
  • Orchard Station - 4 min walk
  • Newton Station - 16 min walk
  • Somerset Station - 17 min walk

At a glance

Key facts

Hotel size

  • This hotel has 610 rooms
  • This hotel is arranged over 30 floors

Check-in and check-out

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business centre
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2017
  • Lift
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Grains And Hops - This restaurant serves breakfast, lunch, and dinner.

YOTEL Singapore Orchard Road’s small print

Also known as

  • YOTEL Singapore Orchard Road Hotel
  • YOTEL Singapore Orchard Road
  • YOTEL Singapore Orchard Road Hotel
  • YOTEL Singapore Orchard Road Singapore
  • YOTEL Singapore Orchard Road Hotel Singapore

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs SGD 30.00 per day

Buffet breakfast is offered for an extra charge of SGD 18 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.6 From 1,923 reviews

Fair 4.0
Horrible Experience
Everything was disappointing. Wi-Fi was spotty. The signal keeps dropping and connecting. Cleanliness of the room - Not clean at all. The towels had black flakes IN them. Same black flakes in the toilet bowl - had to flush a few times before they went away. The toilet bowl had oil (?) stains at the side. The switches have DIRTY fingerprints. The small table had watermarks on them. The bedsheets were stained. The mugs and cups had fingerprints. And a whole lot of things that I turned a blind eye to. Housekeeping I ignored the stains on the bedsheet and slept the 1st night cos I was exhausted. The next day, while my room was tidied up, the sheets were not changed. I called to get them to help me change the sheets again. I left the room and when I came back, the bed incline was changed but THE SHEETS WERE NOT CHANGED. I called conceirge to give my feedback, the person listened but did not ask for my room number (no, they dont know what room I am in). No follow-up or apology. Motion Sensor Lights and air conditioning are controlled by motion sensors. Nothing new. But this is the 1st time that I have lights switching off while I was showering. On top of that, the lights and aircon switched off while I was sleeping. I woke up several times sweating and to get the motion sensor to work. Fridge was not working. Bought milk and it spoilt cos the fridge wasn't cold enough. Had diarrhoea cos I drank a sip of said milk w/o checking.
Huishan, gb2 night trip
Fair 4.0
Staff are rude and unhelpful
Room is small but clean and efficient. But we had a bad experience with the front desk staff and managers. Definitely we won’t go back. The staff were generally rude and unhelpful. They have two robots operating around the hotel. After we entered the lift to go up to our room, one robot tried to enter the lift and got stuck at the door. It generated a recorded message, “I need more space. Where is your manner?” There were 5 persons in the lift with 3 big luggages. We then tried to squeeze ourselves with our luggages to the two sides such that we left about 2/3 of the lift space for the robot to enter. But for the next 2-3 minutes, the robot was stuck there and kept repeating the very rude message “... where is your manner???”...” it was extremely upsetting. A female staff came and took a look, then just made a general comment to us “the robot needs more space to enter!!”.. then she walked away leaving robot stuck at the door. Then another male staff came and made the same comment to us - but we were all squeezed to the sides already! We wanted to leave the lift and use another one. But robot was out of order and blocking the door. No help offered at all. It was really the attitude of these two staff which made us really feel angry. The hotel software, ie staff and robot, not up to standard at all. What hotel would programme a robot to generate a rude message to hotel guests?! Self-check-in was a mess and time-consuming.
hk2 night family trip
Exceptional 10.0
Taking Off in your Yotel Cabin - Overall Very Good
My stay was for an extended weekend getaway that turned into a week stay due to my departure flight being cancelled because of a storm. Extended thru hotels.com the hotel staff easily and quickly made sure that I continue get the same room. My first room had some leaks in the bathroom coming from the room above. They immediately moved me to another room and gave me free breakfast. Wanted to get 2 though but 1 is good enough I guess :-) Breakfast area called Komyuniti is great. Well lit. Loved the automatic/robotic omelet maker. Food was good and had some variety from day to day. Loved the fact that Yoshi and Yolanda served as our butler (robots) when we needed extra towels or extra water. Lobby could be slightly bigger coz it seemed like its a dorm or an apartment complex when full. Bar is good for a late night drink. Needed for it to be open at a later time though. But it was good. How I wish they were consistent with their garnishes for my gin tonic. Hotel has direct access to Orchard Rd and all its amenities. So its quite convenient. Room is SMALL. I was hesitant at first because of its size. Actually it works. The size IS functional. I could use a little more space for my big luggage to be spread out but since I was alone in my cabin I did not mind. Room is functional but may need 2 beds if I go with family. Internet was very quick. and the view from the shower? Impressive. If only I was an exhibitionist I would have taken full advantage! :-)
Luisito, ph1 night trip with friends
Exceptional 10.0
Perfect cozy stay
I stayed for 6 days at this amazing new hotel and I would do it again. They have the most comfy smart bed with memory foam which you you can set to be in a sitting position, that I need at home. Overall the room is designed smart and cozy with hidden features as a ironing board and desk that can be pulled out for use. This way the room looks clean which I love. Staff and service is very good. Staff was very approachable when I had questions about my room and happy to help me. They even knew it was my birthday and they send me delicious cookies to my room with a personalized card to congratulate me. Which happened twice :D I often sat at the bar just to get a coffee or a cocktail and chat with staff and sometimes someone from management. The managers are nice and very interested in the customers opinions and ideas. Which I found unique. They really made an effort which I very much appreciated. The first few days of my stay false fire alarm set off a number of times, on unfortunate times at night. Staff and management tried to resolve this as soon as they could and when I told management and staff they all apologized and told me they did not expected this to happen and that they were taking active steps to make sure it would not happen again. In which the rest of my stay was alarm free and very pleasant. I even got a late check out which I was very happy about.
Aranea, nl6 night business trip
Exceptional 10.0
Prefect place to stay in Orchard. Very convenient.
My friends and I stayed at Premium Queen room with view. We held a surprise birthday party and everyone was praising how modernize and they love the room concept especially the adjustable bed (button at the side to control) and the bathroom view. The room was neat and had hidden cupboard for the iron board, front desk and a hanger rack (kinda cool!). Its really had everything you need. Kettle, mini refrigerator, hair dryer, toiletries (don't worry its not small tube of shampoo/condition/body wash), hand wash, big body towel, hand towel and even generous with the key card too. At times you might forget to wind down the dark curtains in the bathroom so always remember to do it before you start taking off your clothes to shower or use the toilet bowl but overall really really really enjoy our stay in YOTEL. You can ask to send mineral water bottle to your room and be surprise a robot serve it right in front of your room. The staff was friendly too and the whole environment was really really modernize and have you feel like its hi-tech place. This place is very convenient to find just about anything. Near the mall (I highly recommend Far East Plaza, Cineleisure or Scape to get cheap stuff), cinema (Shaw theater), MRT (Orchard Station) and 24hr cafe (TCC located at the next building called International Building also a shortcut to get to YOTEL), 24hr MacDonalds (Located at Lucky Plaza mall) 24hr Japanese Don Don Donki mart (located at Orchard Central).
Amoii, sg1 night trip

YOTEL Singapore Orchard Road

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