Komp. Penuin Centre, Blok OB No. 1 -7, Batam, Batam Island, 29211
What's nearby
BCS Mall - 4 min walk - 0.4 km
Grand Batam Mall - 11 min walk - 1.0 km
Nagoya Hill Mall - 19 min walk - 1.6 km
Harbour Bay Ferry Terminal - 6 min drive - 4.4 km
Batam Centre Ferry Terminal - 7 min drive - 7.0 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 24 min drive
Changi Airport (SIN) - 15.3 miles/24.7 km
Singapore (XSP-Seletar) - 22.1 miles/35.6 km
Free airport shuttle
Restaurants
De Loving Heart - 5 min walk
Kangen Café - 5 min walk
Pelangi Kopitiam - 3 min walk
Kopitiam Long Shu Siah - 2 min walk
Citra Pempek - 5 min walk
About this property
ZEN Rooms Near BCS Mall Penuin
ZEN Rooms Near BCS Mall Penuin puts you within a 10-minute drive of Batam Centre Ferry Terminal and Nagoya Hill Mall. Free perks include WiFi, an airport shuttle and local cuisine breakfast daily between 8:00 AM and 10:00 AM. Also, this hotel is within a short drive of Harbour Bay Ferry Terminal.
Languages
English, Indonesian
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Transfers
Free airport shuttle on request (available 24 hours a day)
Other information
Smoke-free property
Property amenities
Food and drink
Free local cuisine breakfast each morning 8:00 AM–10:00 AM
Restaurant
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
Meeting room
Services
24-hour front desk
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Room amenities
Be entertained
20-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free tea bags/instant coffee
More
In-room safe
Fees & policies
Refundable deposits
Cash deposit: IDR 200000 per accommodation, per stay
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for IDR 200000.0 per night
Policies
This property accepts credit cards and cash.
Also known as
ZEN Rooms BCS Mall Penuin Hotel Batam
ZEN Rooms BCS Mall Penuin Hotel Batam
ZEN Rooms BCS Mall Penuin Hotel
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ZEN Rooms BCS Mall Penuin
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Batam ZEN Rooms Near BCS Mall Penuin Hotel
Hotel ZEN Rooms Near BCS Mall Penuin
ZEN Rooms Near BCS Mall Penuin Batam
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ZEN Rooms Near BCS Mall Penuin Hotel
ZEN Rooms Near BCS Mall Penuin Batam
ZEN Rooms Near BCS Mall Penuin Hotel Batam
Frequently asked questions
Does ZEN Rooms Near BCS Mall Penuin offer free cancellation for a full refund?
Yes, ZEN Rooms Near BCS Mall Penuin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ZEN Rooms Near BCS Mall Penuin?
Sorry, pets aren't allowed.
Is parking offered on site at ZEN Rooms Near BCS Mall Penuin?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by ZEN Rooms Near BCS Mall Penuin?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at ZEN Rooms Near BCS Mall Penuin?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near ZEN Rooms Near BCS Mall Penuin?
Yes, there's an on-site restaurant.
What's the area around ZEN Rooms Near BCS Mall Penuin like?
ZEN Rooms Near BCS Mall Penuin is a short 19-minute walk from Nagoya Hill Mall and 4 minutes' walk from BCS Mall.
ZEN Rooms Near BCS Mall Penuin Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.4/10
Staff & service
8.0/10
Amenities
7.4/10
Property conditions & facilities
Reviews
10/10 Exceptional
10 Feb 2020
Near to 2 shoppg malls + nice and friendly staffs
Service was amazing from front line recep, Ms Dewi. So friendly, bubbly and helpful. The hotel is at a back lane, but pretty near to both shopping malls; BSC and Grand Batam Mall.
Beddings in the room are pretty comfy (for me).
Siow Har
Siow Har, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
22 Dec 2019
Good location & easily accessible
The checkin was prompt & efficient, front desk staff are friendly & helpful.
The location is close to local eateries & malls are within walking distance. Only 20 minutes by taxi to Batam Center Ferry.
Philip Poh Tim
Philip Poh Tim, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Dec 2019
Short Getaway
Overall was good. Front desk office Miss Dewi kind and helpful.
Mohamed
Mohamed, 2-night trip
Verified Hotels.com guest review
6/10 Good
26 Apr 2019
Overall, the location of this hotel is very convenient to the mall and market. The room is very clean and comfortable but the room is assigned to us that the window is block by the adjacant building. Worst that noise was generated throughout the night, think from should be air con compressors. Please avoid staying at room 106. Thanks!
Verified traveller
2-night romance trip
Verified Expedia guest review
8/10 Very good
12 Mar 2019
Great place to stay!
Room cleanliness and amenities, staff service and location were good. Water temperature couldnt stay got or cold for long, ofte too hot or too cold but was okay, haha. Room was spacious and bright. A stone's throw to local food in the vicinity, as well as BCS Shopping Mall.
Jeris
Jeris, 2-night romance trip
Verified Hotels.com guest review
6/10 Good
25 Feb 2019
Fanastry
The rooms was not ZEN rooms
Chee
Chee, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
13 Feb 2019
Great location hotel
Great location for a weekend escape for food and shopping , staffs are friendly , room is clean and comfort also................overall good choice if you need to escape for foodies and shopping the location is great.
Ler
Ler, 2-night trip
Verified Hotels.com guest review
6/10 Good
8 Feb 2019
When booking is city view . When staying in the room that no city view.
Robin
Robin, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
7 Feb 2019
All else is great except for the water heater in the shower which temperature isn’t constant - hot 1 minute, cold in the next. Room carpet is dirty, along with coakcroach sightings. But overall, the hotel was comfortable for our stay.
Shahirah
Shahirah, 2-night trip
Verified Expedia guest review
4/10 Fair
1 Feb 2019
Verified traveller
2-night trip
Verified Expedia guest review
6/10 Good
31 Dec 2018
The hotel is surrounded with food stalls - Chinese n Halal food. Traffic flow along the hotel is heavy causing noise. Breakfast has wide spread of dishes to use. Replenishment is fast by the staff. Cleanliness of carpet in the room is unclean. Overall facilities are ok. Mini bar has alcohol drinks (beer) offered in the room at a rate. There are karaoke rooms in the other wing.
Front desk staff did not ensure room is set as per the booking even after confirming during early check in. The other surprise n shocking encounter was that the housekeeping staff can enter the room to change from 2 single beds to double bed n adding extra bed when I am not in the room. I did emphasize to wait for my return as I left the hotel as my personal belongings are already in the room.
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
28 Dec 2018
We didnt get t room as u promise in t website pic shown.
Verified traveller
2-night trip
Verified Expedia guest review
4/10 Fair
23 Dec 2018
I booked for a double bed smoking room. Upon checked it, realised i was given a non smoking room. It was a twin beded room. Two beds joint together and the power switch in middle of the bed head. Its not comfortable at all. Bathroom blinds dropped when I tried to bring it down. First and last stay for me.
S
S, 1-night trip
Verified Expedia guest review
8/10 Very good
18 Dec 2018
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
16 Dec 2018
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
12 Dec 2018
Mohamed
Mohamed, 3-night romance trip
Verified Hotels.com guest review
2/10 Poor
2 Dec 2018
Poor Housekeeping. Cannot speak English.
Had a bad experience with hotel reception at check out. They insisted we took their towel. But even after checking our bags, they still couldn’t find anything. The situation was impossible to explain because out of all their staff, only 2 or 3 could speak English. Still delayed us for another 30min after checking our bags, and we could only leave because we had a ferry to catch.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
2 Dec 2018
Andrew
Andrew, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Nov 2018
Comfortable room in good location near to Mall with restaurants and shops.
Verified traveller
3-night romance trip
Verified Hotels.com guest review
8/10 Very good
29 Oct 2018
Batam City Hotel
Its my 3 booking with Hotel.com to stay at Batam City Hotel.Convenient location. Lots of nice food at A2 food court which is about 3 mins walk from hotel. Beside food court is the Batam City shopping centre. Staff was vey good and helpful.Request for late check out as my friend was not feeling well and my ferry time is at 5pm.staff allow us to stay till 3pm to let her rest. Will definately go back again.
Seow Ching
Seow Ching, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
19 Sept 2018
The room smell cigarette. Found one cockroach while sitting on the black sofa.
Alimah
Alimah, 1-night trip
Verified Travelocity guest review
8/10 Very good
25 June 2018
Value for Money
Rooms are good size for the rate. Good amenities near Mall.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
8/10 Very good
21 May 2018
Fanasty
Zena room is spaces clean and comfortable good location easy excess to amerity and foods
Chee
Chee, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
11 Jan 2018
Awesome!
Love the location. Near to BCS, eateries, local market etc.
Staff from check-in to porters were all very helpful.
The oproblem is when taking a shower it turns hot and then to cold every 5 seconds
DAVID LIM
DAVID LIM, 1-night trip
Verified Expedia guest review
8/10 Very good
27 Aug 2016
Gd
The hotel was clean and breakfast ok. Only the construction outside and was noisy